DD01--WILMAC Call Recording Extraction Service Base New requirement
The U.S. Department of Veterans Affairs is seeking a solution to extract, decrypt, and standardize legacy call recordings from three on-premise platforms into a single compliant archive to support a technology transformation. The solution must preserve recordings in accordance with NARA mandates, with variable retention policies for crisis, benefits, and healthcare interactions. This is a Request for Information (RFI) only, not a solicitation, and no contract will be awarded from this notice. No budget amounts or performance location are specified. Responses are due by June 10, 2026, via email to the provided contact.