DD01--WILMAC Call Recording Extraction Service Base New requirement

Total Small Business Set-Aside (FAR 19.5)
Notice ID:36C10B26Q0450

The U.S. Department of Veterans Affairs is seeking a solution to extract, decrypt, and standardize legacy call recordings from three on-premise platforms into a single compliant archive to support a technology transformation. The solution must preserve recordings in accordance with NARA mandates, with variable retention policies for crisis, benefits, and healthcare interactions. This is a Request for Information (RFI) only, not a solicitation, and no contract will be awarded from this notice. No budget amounts or performance location are specified. Responses are due by June 10, 2026, via email to the provided contact.

Department/Ind.Agency Subtier Office
VETERANS AFFAIRS, DEPARTMENT OF VETERANS AFFAIRS, DEPARTMENT OF TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
  PSC   DD01 IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OPERATIONS CENTER, PROJECT/PM (LABOR)
LOCATION: Department of Veterans Affairs
Primary Contact
Belinda Espindola
848-***-5129


Data sourced from SAM.gov. View Official Posting »