Inactive Total Small Business Set-Aside (FAR 19.5)

This requirement is for the purchase of Cloud based call center subscription for ten (10) users. The license will a minimum of include3 Universal Ports (used for IVR Call monitoring), Virtual Queue, A... This requirement is for the purchase of Cloud based call center subscription for ten (10) users. The license will a minimum of include3 Universal Ports (used for IVR Call monitoring), Virtual Queue, Agent Scripting, Text To Speech, Local Call Conferencing, available to Monitor, Coach and Barge in support of the U.S. Army Cadet Command (USAAC), Fort Knox, KY during September 1 2022 through 30 August 2023 with a three one year option periods.