This is a Request for Information for a nationwide initiative to deploy secure, accessible self-service kiosks to modernize service delivery and improve customer experience. The kiosks will handle routine transactions to reduce lobby congestion and will integrate with the existing agency network and infrastructure. The program is intended to supplement, not replace, in-person services.

The agency seeks to deploy secure, accessible self-service kiosks nationwide to modernize service delivery and improve customer experience. These kiosks will handle routine transactions to reduce lobby congestion and will integrate with the existing agency network and infrastructure. The initiative is intended to supplement, not replace, in-person services.