Inactive Total Small Business Set-Aside (FAR 19.5)

The Social Security Administration (SSA) requests the services of a Contractor to provide recruiting services for user research activities (e.g. user interviews, usability testing, observations, focus... The Social Security Administration (SSA) requests the services of a Contractor to provide recruiting services for user research activities (e.g. user interviews, usability testing, observations, focus groups) related to our phone or online services used by any individual seeking to conduct business with SSA, including citizens, businesses, or federal or local government organizations. End users include members of the public, private-sector businesses, and public-sector organizations.

Inactive Total Small Business Set-Aside (FAR 19.5)

The Social Security Administration (SSA) requires the services of a Contractor to provide recruiting services for user research activities (e.g. user interviews, usability testing, observations, focus... The Social Security Administration (SSA) requires the services of a Contractor to provide recruiting services for user research activities (e.g. user interviews, usability testing, observations, focus groups) related to our phone or online services used by any individual seeking to conduct business with SSA, including citizens, businesses, or federal or local government organizations. End users include members of the public, private-sector businesses, and public-sector organizations. SSA anticipates releasing the solicitation on 5/11/2021.