Inactive

Summary per attached LSJ: This contract action is for a sole source award of a modification to International Business Machines (IBM), 6300 Diagonal Highway, Boulder, CO 80301 for services to the Depar... Summary per attached LSJ: This contract action is for a sole source award of a modification to International Business Machines (IBM), 6300 Diagonal Highway, Boulder, CO 80301 for services to the Department of Veteran Affairs (VA) to provide personnel, management, and materials necessary to meet the requirements requested for Extended Support Phase/Year 3. The Extended Support Phase 3 services are essential to provide critical programmatic support for current and enhanced functionality required in the HRSmart Platform. VA HR averages over one million transactions per year due to the size of the VA workforce, as a result, this work ensures that users are getting the adequate support from this system from a usability and technically feasibility perspective. The current action, per Project Change Request 075, addresses requirements for IBM to support existing and enhanced functionality within the HR·Smart system through functional, programmatic, and testing support ensuring VA’s evolving and growth HR capabilities roadmap is adequately supported. The VA has implemented numerous PeopleSoft modules into the HR·Smart Platform over the course of FY20. The VA has a large employee population that is being supported by these modules and enhanced capabilities which requires a significant change management and training response. These modules and capabilities will also require enhancements and functional support to ensure that we are accurately capturing and documenting our requirements. The Extended Support 3 effort provides continued business and functional support necessary to support implemented modules and capabilities that have been turned on and will be phasing into the platform for the VA user’s utilization.