The Department of Veterans Affairs in Orlando requires a cloud-based employee recognition platform for healthcare staff, enabling real-time feedback from patients, peers, and families via push/pull technology. The platform must generate reports on patient satisfaction and safety, capture instant feedback, provide prioritized insights, and include marketing tools, accessible on Android and Apple devices for up to 6,648 employees. Performance of services is for the Orlando VA Health Care System (OVAHCS). No budget amount is specified. Responses are due by 2:00 PM EST on April 23, 2026.

The Department of Veterans Affairs in Orlando, Florida, requires a cloud-based employee recognition platform to gather feedback from employees, patients, and families and deliver recognition to clinical and non-clinical staff. The platform must generate detailed reports on patient satisfaction and safety, capture real-time feedback, and provide actionable insights, while being accessible on Android and Apple devices. It must support up to 6,648 employees and include technical support for continuous functionality. Responses are limited to 10 pages and must be submitted via email with a file size under 5 MB.