Inactive Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)

RFQ FOR COMMERCIAL ITEMS GENERAL INFORMATION Document Type: Combined Synopsis Solicitation Solicitation Number: 36C78620Q0051 Post Date: 02/13/2020 Original Response Date: 03/18/2020 4PM EST Applicabl... RFQ FOR COMMERCIAL ITEMS GENERAL INFORMATION Document Type: Combined Synopsis Solicitation Solicitation Number: 36C78620Q0051 Post Date: 02/13/2020 Original Response Date: 03/18/2020 4PM EST Applicable NAICS: 561720 Classification Code: S208, Janitorial Services Set Aside Type: 100% Service Disable Owned Small Business (SDVOSB) Period of Performance: Date of Award through March 31, 2025 Issuing Contracting Office: Department of Veterans Affairs National Cemetery Administration, Contract Services 18434 Joplin Road Triangle, VA 22172 Mr. Kenneth Randle, Contracting Officer Place of Performance: National Cemetery of the Alleghenies 1158 Morgan Road Bridgeville, PA 15017 Attachments: A - Schedule B - Statement of Work C - Past Performance Questionnaire D - Wage Determination No.: 2015-4235, Revision 12, Dated 12/23/2019 This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; offers are being requested and a written solicitation will not be issued. This solicitation is issued as a Request for Quotation (RFQ), solicitation number 36C78620Q0051 This solicitation incorporates provisions and clauses in effect through Federal Acquisition Circular (FAC) 2019-4. This is a 100% set-aside for Service-Disabled Veteran Owned Small Business (SDVOSB). The applicable North American Industrial Classification System (NAICS) code for this procurement is 561720, with a business size standard of 19.5 Million. This notice shall not be construed as a commitment by the Government to ultimately award a contract, nor does it restrict the Government to an acquisition approach. The Department of Veteran Affairs, National Cemetery Administration, Contracting Service (43C1), is the only activity authorized to issue orders under this contract. Interested Offerors submitting an offer for this requirement must comply with Veterans Affairs Acquisition Regulation (VAAR) Clause 852.219-10. SUPPLIES OR SERVICES AND PRICES/COSTS PRICE SCHEDULE: Contractor shall furnish all equipment, supplies, material, labor and supervision necessary to provide Janitorial Services at the National Cemetery of the Alleghenies, 1158 Morgan Road, Bridgeville, PA 15017. Site Visit: Offerors or quoters are urged and expected to inspect the site(s) where services are to be performed, verify square footage of all areas to be cleaned, and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance. In no event shall failure to inspect the site constitute grounds for a claim after contract award. If you are planning to conduct a site visit / inspection at National Cemetery of the Alleghenies, YOU MUST CONTACT one of the following VA cemetery personnel to make arrangements: Edward Hajduk, Director (724)746-4363 Nicole Skidmore, Administrative Officer.........................................................( 724)746.4363 William Webb, Cemetery Supervisor . . (724)746.4363 Contract Term: The contract term shall be for one (1) Base Year and four (4) one-year renewal options. All work shall be performed in strict accordance with specifications, schedules, terms and conditions of the contract. NATIONAL CEMETERY OF THE ALLEGHENIES JANITORIAL SERVICES Monday thru Friday: Administration & Public Information Center Saturday and Sunday: Public Information Center CLIN Description EstQty Unit Unit Cost Total Cost 1001 DAILY CLEANING SERVICES - - Administration Building 260 EA $ ________ $ __________ Clean General Areas: Empty, Clean & Line all waste cans. Clean (with glass cleaner) all glass surfaces. Clean Interior / Exterior Lobby Doors. Clean/ Polish with glass cleaner. Clean glass area on doors at employee entrance. Clean & damp-wipe all tables, chairs, wall pictures and wall clocks. Clean & Polish all light switches, door handles and push plates. Vacuum all upholstered furniture. Vacuum Carpet & Rug Areas Clean, organize and maintain the Janitor's closet. Sweep & Wet Mop Tile Floors Clean Restrooms: Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers. Clean walls, partitions, floors, sinks & toilets / urinals with germicide disinfectant. Clean Floor Drains Furnish & fill soap dispensers, toilet paper, paper towels, sanitary napkins and urinal mats. Empty, Clean, Sanitize & Line all waste cans. CLIN Description EstQty Unit Unit Cost Total Cost 1002 DAILY CLEANING SERVICES - - Public Information Center (Restrooms & Lobby) 365 EA $ ________ $ __________ Sweep & Wet-mop all restroom and lobby floors. Empty & Clean trash cans. Clean walls, partitions, floors, sinks & toilets / urinals with germicide disinfectant. Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers. Clean Interior / Exterior Lobby Doors and sliding glass doors. Clean & Polish with glass cleaner. Furnish & Fill soap dispensers, toilet paper, paper towels, sanitary napkins, sanitary bags & urinal mats. Empty, Clean, Sanitize & Line all waste cans. Clean Floor Drains. Clean & damp-wipe all tables, chairs, wall pictures and wall clocks. Clean & Polish all light switches, door handles and push plates. Clean, organize and maintain the Janitor's closet. CLIN Description EstQty Unit Unit Cost Total Cost 1003 WEEKLY CLEANING SERVICES - - Administration Building Public Information Center Building 52 EA $ ________ $ __________ Clean Vents & Window Sills - Vacuum or dust vents, Window Treatment (shades) with treated cloth, as needed. Clean Baseboards Clean Interior Corners, Walls, Doors and Windows of Cobwebs & Dust. CLIN Description EstQty Unit Unit Cost Total Cost 1004 SEMI- ANNUAL CLEANING SERVICES - - Administration Building (November & May) Public Information Center (November & May) 2 EA $ ________ $ __________ Strip & Seal Vinyl Tile Floors to include the stone floor in the lunch room in the Administration Building. Clean all Windows (inside and outside) Clean carpet area. CLIN Description EstQty Unit Unit Cost Total Cost 1005 QUARTERLY CLEANING SERVICES - - Administration Building Public Information Center Building (October/January/April/July) 4 EA $ ________ $ __________ Clean All Window Treatments (Shades) GRAND TOTAL ESTIMATE COST (Option Year 1): $ _________________ Option Year 2 From: Mar 2, 2022 To: Mar 1, 2023 NATIONAL CEMETERY OF THE ALLEGHENIES JANITORIAL SERVICES Monday thru Friday: Administration & Public Information Center Saturday and Sunday: Public Information Center CLIN Description EstQty Unit Unit Cost Total Cost 2001 DAILY CLEANING SERVICES - - Administration Building 260 EA $ ________ $ __________ Clean General Areas: Empty, Clean & Line all waste cans. Clean (with glass cleaner) all glass surfaces. Clean Interior / Exterior Lobby Doors. Clean/ Polish with glass cleaner. Clean glass area on doors at employee entrance. Clean & damp-wipe all tables, chairs, wall pictures and wall clocks. Clean & Polish all light switches, door handles and push plates. Vacuum all upholstered furniture. Vacuum Carpet & Rug Areas Clean, organize and maintain the Janitor's closet. Sweep & Wet Mop Tile Floors Clean Restrooms: Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers. Clean walls, partitions, floors, sinks & toilets / urinals with germicide disinfectant. Clean Floor Drains Furnish & fill soap dispensers, toilet paper, paper towels, sanitary napkins and urinal mats. Empty, Clean, Sanitize & Line all waste cans. CLIN Description EstQty Unit Unit Cost Total Cost 2002 DAILY CLEANING SERVICES - - Public Information Center (Restrooms & Lobby) 365 EA $ ________ $ __________ Sweep & Wet-mop all restroom and lobby floors. Empty & Clean trash cans. Clean walls, partitions, floors, sinks & toilets / urinals with germicide disinfectant. Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers. Clean Interior / Exterior Lobby Doors and sliding glass doors. Clean & Polish with glass cleaner. Furnish & Fill soap dispensers, toilet paper, paper towels, sanitary napkins, sanitary bags & urinal mats. Empty, Clean, Sanitize & Line all waste cans. Clean Floor Drains. Clean & damp-wipe all tables, chairs, wall pictures and wall clocks. Clean & Polish all light switches, door handles and push plates. Clean, organize and maintain the Janitor's closet. CLIN Description EstQty Unit Unit Cost Total Cost 2003 WEEKLY CLEANING SERVICES - - Administration Building Public Information Center Building 52 EA $ ________ $ __________ Clean Vents & Window Sills - Vacuum or dust vents, Window Treatment (shades) with treated cloth, as needed. Clean Baseboards Clean Interior Corners, Walls, Doors and Windows of Cobwebs & Dust. Clean Interior / Exterior Lobby Doors. Clean & Polish with glass cleaner. CLIN Description EstQty Unit Unit Cost Total Cost 2004 SEMI- ANNUAL CLEANING SERVICES - - Administration Building (November & May) Public Information Center (November & May) 2 EA $ ________ $ __________ Strip & Seal Vinyl Tile Floors to include the stone floor in the lunch room in the Administration Building. Clean all Windows (inside and outside) Clean carpet area. CLIN Description EstQty Unit Unit Cost Total Cost 2005 QUARTERLY CLEANING SERVICES - - Administration Building Public Information Center Building (October/January/April/July) 4 EA $ ________ $ __________ Clean All Window Treatments (Shades) GRAND TOTAL ESTIMATE COST (Option Year 2): $ _________________ Option Year 3 From: Mar 2, 2023 To: Mar 1, 2024 NATIONAL CEMETERY OF THE ALLEGHENIES JANITORIAL SERVICES Monday thru Friday: Administration & Public Information Center Saturday and Sunday: Public Information Center CLIN Description EstQty Unit Unit Cost Total Cost 3001 DAILY CLEANING SERVICES - - Administration Building 260 EA $ ________ $ __________ Clean General Areas: Empty, Clean & Line all waste cans. Clean (with glass cleaner) all glass surfaces. Clean Interior / Exterior Lobby Doors. Clean/ Polish with glass cleaner. Clean glass area on doors at employee entrance. Clean & damp-wipe all tables, chairs, wall pictures and wall clocks. Clean & Polish all light switches, door handles and push plates. Vacuum all upholstered furniture. Vacuum Carpet & Rug Areas Clean, organize and maintain the Janitor's closet. Sweep & Wet Mop Tile Floors Clean Restrooms: Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers. Clean walls, partitions, floors, sinks & toilets / urinals with germicide disinfectant. Clean Floor Drains Furnish & fill soap dispensers, toilet paper, paper towels, sanitary napkins and urinal mats. Empty, Clean, Sanitize & Line all waste cans. CLIN Description EstQty Unit Unit Cost Total Cost 3002 DAILY CLEANING SERVICES - - Public Information Center (Restrooms & Lobby) 365 EA $ ________ $ __________ Sweep & Wet-mop all restroom and lobby floors. Empty & Clean trash cans. Clean walls, partitions, floors, sinks & toilets / urinals with germicide disinfectant. Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers. Clean Interior / Exterior Lobby Doors and sliding glass doors. Clean & Polish with glass cleaner. Furnish & Fill soap dispensers, toilet paper, paper towels, sanitary napkins, sanitary bags & urinal mats. Empty, Clean, Sanitize & Line all waste cans. Clean Floor Drains. Clean & damp-wipe all tables, chairs, wall pictures and wall clocks. Clean & Polish all light switches, door handles and push plates. Clean, organize and maintain the Janitor's closet. CLIN Description EstQty Unit Unit Cost Total Cost 3003 WEEKLY CLEANING SERVICES - - Administration Building Public Information Center Building 52 EA $ ________ $ __________ Clean Vents & Window Sills - Vacuum or dust vents, Window Treatment (shades) with treated cloth, as needed. Clean Baseboards Clean Interior Corners, Walls, Doors and Windows of Cobwebs & Dust. CLIN Description EstQty Unit Unit Cost Total Cost 3004 SEMI- ANNUAL CLEANING SERVICES - - Administration Building (November & May) Public Information Center (November & May) 2 EA $ ________ $ __________ Strip & Seal Vinyl Tile Floors to include the stone floor in the lunch room in the Administration Building. Clean all Windows (inside and outside) Clean carpet area. CLIN Description EstQty Unit Unit Cost Total Cost 3005 QUARTERLY CLEANING SERVICES - - Administration Building Public Information Center Building (October/January/April/July) 4 EA $ ________ $ __________ Clean All Window Treatments (Shades) GRAND TOTAL ESTIMATE COST (Option Year 3): $ _________________ Option Year 4 From: Mar 2, 2024 To: Mar 1, 2025 NATIONAL CEMETERY OF THE ALLEGHENIES JANITORIAL SERVICES Monday thru Friday: Administration & Public Information Center Saturday and Sunday: Public Information Center CLIN Description EstQty Unit Unit Cost Total Cost 4001 DAILY CLEANING SERVICES - - Administration Building 260 EA $ ________ $ __________ Clean General Areas: Empty, Clean & Line all waste cans. Clean (with glass cleaner) all glass surfaces. Clean Interior / Exterior Lobby Doors. Clean/ Polish with glass cleaner. Clean glass area on doors at employee entrance. Clean & damp-wipe all tables, chairs, wall pictures and wall clocks. Clean & Polish all light switches, door handles and push plates. Vacuum all upholstered furniture. Vacuum Carpet & Rug Areas Clean, organize and maintain the Janitor's closet. Sweep & Wet Mop Tile Floors Clean Restrooms: Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers. Clean walls, partitions, floors, sinks & toilets / urinals with germicide disinfectant. Clean Floor Drains Furnish & fill soap dispensers, toilet paper, paper towels, sanitary napkins and urinal mats. Empty, Clean, Sanitize & Line all waste cans. CLIN Description EstQty Unit Unit Cost Total Cost 4002 DAILY CLEANING SERVICES - - Public Information Center (Restrooms & Lobby) 365 EA $ ________ $ __________ Sweep & Wet-mop all restroom and lobby floors. Empty & Clean trash cans. Clean walls, partitions, floors, sinks & toilets / urinals with germicide disinfectant. Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers. Clean Interior / Exterior Lobby Doors and sliding glass doors. Clean & Polish with glass cleaner. Furnish & Fill soap dispensers, toilet paper, paper towels, sanitary napkins, sanitary bags & urinal mats. Empty, Clean, Sanitize & Line all waste cans. Clean Floor Drains. Clean & damp-wipe all tables, chairs, wall pictures and wall clocks. Clean & Polish all light switches, door handles and push plates. Clean, organize and maintain the Janitor's closet. CLIN Description EstQty Unit Unit Cost Total Cost 4003 WEEKLY CLEANING SERVICES - - Administration Building Public Information Center Building 52 EA $ ________ $ __________ Clean Vents & Window Sills - Vacuum or dust vents, Window Treatment (shades) with treated cloth, as needed. Clean Baseboards Clean Interior Corners, Walls, Doors and Windows of Cobwebs & Dust. Clean Interior / Exterior Lobby Doors. Clean & Polish with glass cleaner. CLIN Description EstQty Unit Unit Cost Total Cost 4004 SEMI- ANNUAL CLEANING SERVICES - - Administration Building (November & May) Public Information Center (November & May) 2 EA $ ________ $ __________ Strip & Seal Vinyl Tile Floors to include the stone floor in the lunch room in the Administration Building. Clean all Windows (inside and outside) Clean carpet area. CLIN Description EstQty Unit Unit Cost Total Cost 4005 QUARTERLY CLEANING SERVICES - - Administration Building Public Information Center Building (October/January/April/July) 4 EA $ ________ $ __________ Clean All Window Treatments (Shades) GRAND TOTAL ESTIMATE COST (Option Year 4): $ _________________ SUMMARY GRAND TOTAL Base Year + All Option Years: $ ________________________________ (End of Price Schedule) DESCRIPTION / SPECIFICATIONS / WORK STATEMENT NCA MISSION The National Cemetery Administration honors veterans with a final resting place and lasting memorials that commemorate their service to our Nation. National cemeteries are national shrines. The standards of maintenance, appearance and operational procedures performed by the Contractor at this cemetery shall reflect this nation's concern for those interned there. For this reason, the Contractor's strict adherence to the specifications shall be required and shall be essential. SCOPE The Contractor shall furnish all equipment, supplies, materials, labor and supervision necessary to provide complete Janitorial Services at the National Cemetery of the Alleghenies, 1158 Morgan Road, Bridgeville, PA 15017. Janitorial Services include cleaning of office space, visitor areas, employee areas & Public Restrooms & Locker Rooms areas. Location and approximate size of areas to be cleaned are as follows: Administrative Building 5,400 sq ft Public Information Center Bldg 1,300 sq ft Contractor Furnished Supplies: The Contractor shall furnish Restroom & Kitchen areas with sufficient supplies to ensure they do not run out. Extra backup supplies will be stored in the Janitor's closet. The Contractor is responsible for furnishing the following supply items: Hand Soap for Restrooms and Kitchen Areas Anti Bacterial products Toilet Paper (2 ply) for Restrooms Recycled products only Paper Hand Towels (2 ply) for Restrooms Recycled products only Sanitary Napkins for Women s Restrooms. Sanitary Bags for Women s Restrooms. Wastebasket Liners for all Building Waste Receptacles 20" x 18" Black Disposable Urinal Mats for men s Restrooms. Bio based green products PER USDA Standards & NCA Directive 0058 Cleaning Solutions (Bio-degradable/Non-toxic) Germicides & Disinfectants PERFORMANCE & WORK HOURS: Janitorial Services shall be provided in accordance with the following schedules: Administration Building: Janitorial services shall be performed and completed Monday through Friday (excluding Federal Holidays), between the hours of 4:30 p.m. and 9:00 p.m. Public Information Center: Janitorial services shall be performed daily (7 days per week - Saturday thru Sunday including Federal Holidays) between 4:30pm and 9:00pm. CONTRACT MANAGEMENT Contracting Officer: Administration of this contract will be by the Contracting Officer (CO), Centralized Contracting Division (41D3A), National Cemetery Administration Operations Support Center, 5101 Russell Road, Quantico, VA 22134-3903. COR: The VA Contracting Officer will delegate one or more representatives to serve as the Contracting Officer s Representative (COR). The COR is responsible for providing contract oversight and technical guidance to Contractor, placing orders for services, certification of invoices, and overseeing technical aspects of the contract. The COR is not authorized to add, modify, delete, or otherwise change any of the costs, specifications, provisions, requirements, terms or conditions of the contract and delivery orders issued under the contract. All administrative functions remain with the VA Contracting Officer. Site Manager: The Contractor shall provide a Site Manager for directing, overseeing and coordinating the work involved. Communication by the Site Manager with the COTR (or designee) is strongly encouraged. The Contractor shall furnish a copy of the contract specifications to the Site Manager and each employee performing work under the contract to ensure they are completely familiar with the requirements. Any damage to cemetery property, structures or grounds caused by the Contractor and/or its personnel shall be repaired or replaced at the Contractor s expense, as directed by the COTR. Site manager will be responsible for turning in documentation as to the work completed on a daily basis. A.4 CONTRACTOR PERSONNEL SECURITY REQUIREMENTS A.4.1 All contractor personnel in performance of services shall be required to furnish a national and local Background Security Check at the expense of the contractor, regardless of the final adjudication. A.4.2 All contractor personnel will be required to obtain a PIV (Flash) Card which requires the individual to report to the Pittsburgh VA Healthcare System to provide fingerprints which will be used to conduct a background check prior to issuance of the PIV Card. A.4.3 Failure to comply with Contractor personnel security requirements shall result in termination of the contract for default. A.4.4 All security checks and issuance of PIV card must be accomplished prior to access of of any building. A. 5 CLEANING REQUIREMENTS A.5.1 ADMINISTRATION BUILDING & PUBLIC INFORMATION CENTER Floors Sweep and wet mop all tile floor areas (moving tables, chairs, waste containers cans, etc.) and remove stains as needed. Vacuum all carpet and rug areas to ensure that each is clean of debris, moving light furniture and floor items as needed. At the discretion of the COR, strip and seal (wax and buff) all tile and other vinyl floor areas (moving tables, chairs, waste containers, etc.) and remove stains as needed. This service shall be performed semi-annually. At the discretion of the COR, carpet area will be steam cleaned. Doors / Walls / Partitions Clean (with glass cleaner) inside and outside entrance and lobby glass doors at the Public Information Center and the Administration Building. To include the sliding glass doors at the Public Information Center and doors used for the employee entrance in the Administration Building. Clean (with glass cleaner) interior of all windows and glass surfaces of all doors. Dust and spot clean all doors, door frames and walls ensuring all interior corners are free of dust and cobwebs. Dust and clean all window ledges and windowsills free of debris. Dust all baseboards. A.5.2 ADMINISTRATION BUILDING & PUBLIC INFORMATION CENTER General Empty, clean, and line all waste cans. Clean and damp wipe all chairs, wall pictures and wall clocks. Clean and polish the light switches, door handles and push plates throughout the facility. Clean (vacuum or dust) vents, louvers, fans, and Window Treatment (shades). A treated cloth should be used when necessary. Vacuum all upholstered furniture. Dust and polish all employee areas to include wood surfaces, such as counter tops and desks (not moving papers, items, etc. and being extremely careful around computer equipment), telephones, chairs, tables, etc. Dust the building's common areas (All flat surfaces). Clean, organize and maintain the janitor's closet. Prior to departing each evening/night, the contractor shall ensure that all blinds are closed, all lights in the building are turned-off, all doors are locked and the alarm is set with the code provided by the COR. In the event the security system cannot be activated, the cemetery director or her Designee shall be notified immediately by telephone. A.5.3 ADMINISTRATION BUILDING, PUBLIC INFORMATION CENTER, Restrooms Sweep the entrance area. This area should be free of all waste and debris. Clean restrooms to include: walls, partitions, floors, sinks and toilets/urinals with germicide disinfectant. Clean and polish all glass; mirrored, and stainless-steel areas with appropriate cleansers. Fill soap dispenser, toilet paper. Clean, polish and sanitize the drinking fountain. Empty, clean, sanitize, and line all waste cans. Pour all mop and/or cleaning water down the designated floor drains. The sink shall not be used as a drain. Clean and seal the floor drains. Install/Replace 20" x 18" Black Disposable Urinal Mat (as needed) in the men s restrooms. A.5.4 FREQUENCY / SCHEDULE OF SERVICES Daily Cleaning Services: The following services shall be performed daily (Monday through Friday): Sweep and wet mop all ceramic/vinyl floor areas (moving tables, chairs, water cooler, trash cans, etc.) and remove stains as needed. Vacuum all carpeted areas to ensure that each area is vacuumed daily, moving furniture and floor items as needed. All trash containers shall be emptied and returned to their initial location. Boxes, cans, papers, and other items placed near a trash receptacle and marked "TRASH" shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container. Trash receptacles shall be left clean, free of foreign matter, and free of odors , recycled content (paper, cardboard) will be deposited in the recycle bin located in the maintenance yard. Sweep building's lead walk outside the front entrance. Vacuum the vestibule. Clean (with glass cleaner) inside and outside entrances and lobby glass doors, to include the sliding glass doors, at the Public Information Center and Administration Building. Also, the doors used for an employee entrance in the Administration Building. Clean restrooms to include: walls, partitions, floors, sinks and toilets/urinals with germicide disinfectant. Pour water down the floor drains. Clean all mirrors with glass cleaner. Clean all metal surfaces with the appropriate cleaner. Furnish and fill soap dispenser, toilet paper and paper towels. Clean all kitchen tabletops, chairs, counter tops and sink, microwave and refrigerator and water coolers. Sweep and mop the entrance/lobby area in the Public Information Center. Prior to departing each evening/night, the contractor shall ensure that all window blinds are closed, all lights in the building are turned-off, all outside entrance and exit doors are locked and the security system is properly activated. In the event the security system cannot be activated, the facility manager or his designee shall be notified immediately by telephone. Weekly Cleaning Services: The following services shall be performed Weekly (once per week); Dust all employee areas to include desks chairs, tables, etc. Special care will be taken to not move or disturb papers, items, etc. and extreme care will be taken when cleaning around computer equipment. Dust the building's common areas (All flat surfaces). Clean and dust all window blinds and window sills with treated dust cloth. Check all interior corners of the walls and ceiling and cleaning out cobwebs. Quarterly Cleaning Services: The following services shall be performed on a Quarterly basis: (October/January/April/July) Clean all windows treatments. Semi-Annual Cleaning Services (November & May) (i) Strip & Seal Vinyl Tile floors to include the stone floor in the lunch room. Clean all windows, interior and exterior sides with glass cleaner at both the Administration Building and the Public Information Center. Clean carpeted area with a professional steam cleaning application. A.6 STANDARDS OF CONDUCT The Contractor is responsible for the ethical conduct of its employees. These standards and regulations are enforceable under Title 38, U.S.C. Section 218. Contractor personnel shall adhere to the following standards of dress and conduct while performing work at National Cemetery of the Alleghenies: Contractor shall maintain satisfactory conduct and work performance of its personnel including administering disciplinary action when determined necessary. It will be at the discretion of the COR to initiate immediate removal of Contractor personnel from cemetery grounds if conduct standards are not adhered to during contract performance. Contractor shall remove his/her employee from the cemetery for cause to include but not limited to willful misconduct and/or unacceptable performance of the work required under the contract. Misconduct shall form the basis for immediate contract enforcement action, to include immediate removal from the cemetery. Contractor-furnished personnel, supplies, services, equipment and materials, including personnel provided and necessary for contract performance shall be fully compliant with applicable OSHA, Federal, State, County and local ordinance laws & regulations. The Contractor is responsible for training its personnel regarding safety precautions and procedures prescribed by OSHA Standards. Only bio-bases (green) or certified environmentally friendly cleaning agents will be used. Contractor personnel appearance and conduct shall be professional and unobtrusive at all times. Questions from cemetery visitors shall be politely referred or directed to cemetery personnel. Contractor personnel shall be fully clothed at all times, to include an upper garment to cover the body from waist to neck. Tank tops as an outer garment are prohibited, as well as any garments which display a message or slogan affixed thereon. It is expected that personnel will conduct themselves in a respectful manner, not engaging in loud boisterous behavior or use profane or abusive or otherwise inappropriate language. Radios and/or video or otherwise electronic games / devices are not permitted while performing work on the grounds of the cemetery. Consume food and beverages only within areas designated by the COR(s). Use of intoxicating beverages and/or drugs is strictly prohibited. Contractor personnel shall not eat or drink beverages except water or non-alcoholic beverages while in the work area. The use of intoxicating beverages and/or drugs on cemetery premises is strictly prohibited and a violation of Federal Law and will not be tolerated. Contractor personnel shall take all necessary precautions to prevent damage to cemetery property, structures and grounds during performance of this contract. The Contractor shall be liable for replacement costs for property damaged as a result of actions by Contractor personnel. There is no limitation on the Contractor s liability. In no event shall the Government indemnify and hold harmless the Contractor from any or all damages and expenses of any kind for harm incurred by the Contractor, or from any and all damages, expenses, or claims, which may arise from third party claims. Reporting "on-the-job" Injuries: The Contractor is required to report all "on-the-job" injuries incurred by the Contractor, its agents or employees, resulting from performance of this contract. Contractor will notify the COR (either orally or via telephone) within twenty-four (24) hours of the injury and provide details and exact location of the incident. This will be followed up by a written notice to the COR. Any Contractor (including its agents and employees) that knowingly files a false claim may be criminally prosecuted. A.7 USE OF CEMETERY FACILITIES The Government shall not be responsible for any loss, damage, or theft of Contractor items, nor shall free telephone service be provided. Contractor shall be responsible for acceptable standards of housekeeping and custodial maintenance of cemetery facilities used by Contractor's employees. Parking is not a condition or term of this contract. However, when local conditions are such that parking is permitted, Contractor employees may park privately owned vehicles in the area designated for parking by the COR. The Contractor will be responsible for safely handling any chemicals, cleaning solutions, etc. in accordance with manufacturers recommendations. An MSDS (Material Safety Data Sheet) is required for all chemicals and cleaning solutions used in performance of this contract. A copy of each MSDS shall be furnished to the COR. Electricity and water will be furnished by the Government. A.8 SAFETY & SECURITY The Contractor shall, at all times, exercise care and caution in performing the duties describes in the statement of work so as not cause injury to themselves or other persons. The Contractor shall perform the assigned task and duties in a safe manner in accordance with VA, NCS, and OSHA regulations and policies. The Contractor shall indemnify to protect itself, and render the United States Government, its employees, agents, and representatives, harmless from any liability resulting from personal injury arising out of performance of the work contained herein. The Contractor shall, at its own expense, provide and maintain during the entire pe...