Inactive

1.0 Introduction: The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) requires a commercial off-the-shelf web based, full-text, electronic book (i.e. eBook) from a publisher c... 1.0 Introduction: The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) requires a commercial off-the-shelf web based, full-text, electronic book (i.e. eBook) from a publisher called Ovid (Brand Name or Equal), that will be made available throughout the VA healthcare system. The required eBook is titled Telephone Triage Protocols for Nurses, 2020, 6th Edition. VHA’s goal is to improve clinical decision making at the point of care by ensuring uniform availability across the VHA healthcare system to a high quality, clinical, full-text, eBook. 2.0 Scope of Work: a. The contractor shall provide all sites on the VHA network with access to a single online, web-based eBook titled Telephone Triage Protocols for Nurses. Authentication shall be through IP address validation on an enterprise basis, eliminating the need for users to enter identification, username and/or password. b. The contractor shall provide an unrestricted number of simultaneous with immediate access from any web-enabled computer within VA. It is required that all authorized remote users with VPN access have access to the product. A username and/or password option shall be offered for remote users if needed. c. The contractor shall grant the VA with perpetual rights and permissions to the eBook with no maintenance fee. d. The contractor shall assure the requirements listed in paragraph 5, Access, Content, Support, are addressed. 4.0 Performance Period: Perpetual access. 5.0 Access, Content, Support: The contractor shall assure: a. Product is 508 compliant (http://www.section508.gov/). If product is not 508 compliant, the contractor shall describe measures being taken to bring product into compliance and date, within 12 months of contract award, that product will be 508 compliant. Or, if product is not 508 compliant, the contractor shall describe why no work is being done to make it 508 compliant. b. Full text articles are available in PDF format. c. All site content and support of the web site is the responsibility of the contractor. This includes tech support to VHA users nationwide d. Questions are responded to within two (2) business days. e. System downtime is minimal, and the VA project manager is notified when this occurs. f. Articles are easily printed. g. Usage statistics are available to the system administrator on an enterprise level. h. The product is accessible via a variety of Personal Digital Assistant (PDA) platforms. i. Articles can be emailed among VHA colleagues.