Inactive

The purpose of then amendment is to accomplish the following: Provide Attachment H - SOP Healthcare Operations Access (HOA) Requests 7.2018 Extend submittal response date to 1:00 PM December 13, 2019 ... The purpose of then amendment is to accomplish the following: Provide Attachment H - SOP Healthcare Operations Access (HOA) Requests 7.2018 Extend submittal response date to 1:00 PM December 13, 2019 Respond to the vendor questions and clarifications submitted in response to this RFI. Question 1 What is the expected and current number of FTEs necessary to perform the work? Answer 1 6 FTE including PM duties Question 2 Is the program to grant access to data hosted at the contractor s facility? Answer 2 The data is not hosted at the contractor's facility. It is data that is hosted in VA facilities and databases. Question 3 Who is the incumbent on this opportunity? Answer 3 Business Information Technology Solutions, dba BITS Question 4 How are the physical documents attained and what is the storage requirements for the documents? Answer 4 Physical documents are not attained. Access is granted to data electronically. Storage is not an issue or consideration. Question 5 The PWS references attachment "Attachment H - SOP Healthcare Operations Access (HOA) Requests 7.2018", however this document was not included on beta.SAM.gov. The form attached is "Attachment H SOP Power of Attorney POA.pdf". Can you please provide "Attachment H - SOP Healthcare Operations Access (HOA) Requests 7.2018"? Answer 5 Document attached Question 6 What documentation does the VHA foresee the contractor to help develop? Answer 6 Examples of documentation contractors might help development include standard operating procedures, listserv announcements, white papers, and guidance documents. Question 7 Can you please define what second-tier (or tier two support tickets) help desk support assistance refers to? What is the difference between first tier and second tier help desk? Answer 7 First tier involves enabling CAPRI account access, resetting access and verify codes, and terminating accounts. Second tier involves resolving invalid pointer operation, resolving Windows error messages, and issues with electronic signature code at certain VistA systems. Question 8 What does the VHA mean by having the Program Assistant draft BAAs? Answer 8 The program assistant will insert appropriate language in a templated document prior to sending to the client. Question 9 Do you foresee this opportunity becoming an SDVOSB set-aside? Answer 9 Dependent on the results of market research. Question 10 Is there any technical infrastructure in place? Answer 10 There are systems and tools in place that OI&T supports that are used. The SOPs will provide additional detail. Question 11 Would contractors need knowledge of specific document formats or programs to input the data they have access to. Answer 11 Yes. The details are provided in the SOPs Question 12 Who is the incumbent currently performing this effort? Answer 12 Business Information Technology Solutions, dba BITS Question 13 Will the Government provide the historical level of effort (LOE) in man-years or labor hours? Answer 13 6 FTE including PM duties Question 14 The sources sought notice repeats submittal information requirements paragraphs g. and i. Please confirm that it is not the Government s intent that the same information is provided twice? Answer 14 Disregard III, 3, i. Provide a description of where your firm has managed and updated BAA databases in VA or within other leading commercial healthcare practice. Question 15 Which operations system they would preferred to use? Answer 15 Windows 10 is required. Government Furnished Equipment will be provided with needed software. Question 16 Time line from start to finish on this opportunity? Answer 16 Base + 4 options years, so 5 years total. Question 17 I am hoping to find out if there is an incumbent contractor currently performing these services. If so, could I please find out the contractor name and contract number? Answer 17 Business Information Technology Solutions, dba BITS; Contract Number: VA701-16-D-0006 Question 18 Do you intend to set aside as an WOSB/EDWOSB or SDVOSB? Answer 18 Dependent on the results of market research. Question 19 What is the NAICS code under which this is advertised? Answer 19 541611 Question 20 What is the deadline for submission of a response to the RFI Answer 20 Original submittal response date 1:00 PM EST December 11, 2019. Amended submittal response date 1:00 PM EST December 13, 2019. Question 21 Will the gov t consider a direct award to SDVOSB companies that carry these services? Answer 21 Dependent on the results of market research. Question 22 I am hoping to find out if the subject effort is a new requirement or a follow-on to an existing contract? If the latter, can I please find out the incumbent contractor's name and contract number? Answer 22 Business Information Technology Solutions, dba BITS; Contract Number: VA701-16-D-0006