Inactive

Page 2 of 2 5. PROJECT NUMBER (if applicable) CODE 7. ADMINISTERED BY 2. AMENDMENT/MODIFICATION NUMBER CODE 6. ISSUED BY 8. NAME AND ADDRESS OF CONTRACTOR 4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECT... Page 2 of 2 5. PROJECT NUMBER (if applicable) CODE 7. ADMINISTERED BY 2. AMENDMENT/MODIFICATION NUMBER CODE 6. ISSUED BY 8. NAME AND ADDRESS OF CONTRACTOR 4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE 9A. AMENDMENT OF SOLICITATION NUMBER 9B. DATED PAGE OF PAGES 10A. MODIFICATION OF CONTRACT/ORDER NUMBER 10B. DATED BPA NO. 1. CONTRACT ID CODE FACILITY CODE CODE Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers E. IMPORTANT: is extended, (a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended. 12. ACCOUNTING AND APPROPRIATION DATA (REV. 11/2016) is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A. 15C. DATE SIGNED B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b). RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified. C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF: D. OTHER Contractor 16C. DATE SIGNED 14. DESCRIPTION OF AMENDMENT/MODIFICATION 16B. UNITED STATES OF AMERICA Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect. 15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER 15B. CONTRACTOR/OFFEROR STANDARD FORM 30 PREVIOUS EDITION NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.) (Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.) (If required) (SEE ITEM 11) (SEE ITEM 13) (X) CHECK ONE 13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS, IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14. 11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT (Signature of person authorized to sign) (Signature of Contracting Officer) 1 26 0002 03-01-2021 N/A; to be listed on IDIQ task orders issued. Sioux Falls Services Team Department of Veterans Affairs NETWORK 23 CONTRACTING OFFICE 2501 W. 22nd St. Sioux Falls SD 57105 Sioux Falls Services Team Department of Veterans Affairs NETWORK 23 CONTRACTING OFFICE 2501 W. 22nd St. Sioux Falls SD 57105 To all Offerors/Bidders 36C26321Q0224 01-12-2021 X X X 1 02-04-2021, 11:59PM CST See CONTINUATION Page N/A; to be listed on task orders issued against IDIQ contract. Laundry Services to support the VA Central Iowa Health Care System Period of Performance: 03-01-2021 to 05-31-2022 Purpose of solicitation amendment is to do the following: 1) Revise Section B.2 (Price/Cost Schedule); see attached pages with changes highlighted in yellow. 2) Revise Section B.3 (Statement of Work); see attached pages with changes highlighted in yellow. 3) Uncheck the following clause listed in Section C, Clause 52.212-5 (Contract Terms and Conditions Requirements to Implement Statutes and Executive Orders - Commercial Items: (6) 52.204-14 and check the following clause listed in that same section: (7) 52.204-15. 4) Add the following clauses to Section C: 52.216-18, 52.216-19, and 52.216-22; see attached pages. Solicitation closing date is extended to 11:59pm CST, 02-04-2021 and technical questions are no longer being accepted. Doug Reed Contracting Officer VA-VHA-2020-5692567 CONTINUATION PAGE A.1 PRICE/COST SCHEDULE Contract maximum is $598,180 for lifetime of the contract. Contract guaranteed minimum is $59,818 for Ordering Period 1 (03-01-2021 to 12-31-2021) and will be awarded at time of contract award via the initial task order against IDIQ contract. Quantities listed are estimates only based on projected volumes. Actual quantities on task orders can be less than or greater than estimated quantities listed based on VA Central Iowa Health Care System needs. Only warranted Contracting Officers from Network 23 Contracting Office, Department of Veterans Affairs can issue task orders against this single award IDIQ contract: The offeror is instructed to edit the price per pound (lb.) to reflect the requested services per Section B.3 (Statement of Work). The Scope of Work section of the Statement of Work (SOW) provides detailed service requirements. The offeror must consider time, labor, administrative, equipment, and consumable supplies, for processing, packaging, and delivery requirements listed in the SOW. Offerors shall not use more than two decimal points (i.e., 0.66) in its pricing. Offers using more than two decimal points (i.e, 0.667 or 0.6675) will be considered not acceptable by the Government. ITEM INFORMATION ITEM NUMBER DESCRIPTION OF SUPPLIES/SERVICES ESTIMATED QUANTITY UNIT UNIT PRICE ESTIMATED AMOUNT 1001 587,500.00 LB __________________ __________________ Laundry Services - Mondays, Wednesdays, and Fridays Contract Period: Base POP Begin: 03-01-2021 POP End: 11-30-2021 1002 250,625.00 LB __________________ __________________ Laundry Services - Mondays, Wednesdays, and Fridays Contract Period: Option 1 POP Begin: 12-01-2021 POP End: 05-31-2022 ESTIMATED GRAND TOTAL __________________ Page 26 of 28 B.3 STATEMENT OF WORK (SOW) Title Laundry Services to support the VA Central Iowa Health Care System (CI) General Overview CI has a requirement for a contractor to furnish full-service laundry and linen services. The contractor shall provide: Pick-up and delivery Physical laundry plant (off-site location) to include all labor, supervisor, management, management support, ancillary equipment, detergents, cleaning solutions, vehicles, and insurances necessary for accomplishment of complete laundry linen services, as described in Section 4 of the SOW. Definitions Ancillary Equipment. Equipment required for Contractor s operations but not directly related to laundry production, e.g., cleaning equipment. CI. VA Central Iowa Health Care System Clean. Laundered articles are dry and free of visible soil, lint and objectionable odor. Spots and stains are removed where practical without fabric damage. No residual harmful chemicals are present. Consumable Supplies. Those supplies used in the day-to-day operation of the laundry, e.g., detergent, bleach, and alkali. Contractor. An individual, partnership, or organization having a contractual relationship with the Government for provision of service. CO (Contracting Officer). The warranted representative of the Government who has the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. CPM (Contractor s Plant Manager). Contractor s representative having supervisory responsibility and authority for total performance of work under the contract. Cure Notice. A formal notification from the Government to a Contractor to correct a deficient situation or risk termination of contract. Defect. Each instance of noncompliance with a contract requirement/ performance measure. A defect may be caused by either nonperformance or poor performance. Each defect is subject to deductions, as set forth in Section 6 of SOW Scope of Work . Delivery Point. Point which soiled linen is picked up for processing by the Contractor and clean linen delivered to the Medical Facility. Currently C-Dock of CI. Department of Veterans Affairs (VA). Government agency requiring services under the terms of the contract. Emergency. An unforeseen combination of circumstances, or the resulting state, which requires immediate action. An emergency situation shall be declared by the CO and/or the VATR. This is to include contingencies for Pandemic/ Epidemic occurrences. Epidemic. A widespread occurrence of an infectious disease in a community at a particular time. Fair Wear and Tear Condition. That which is worn out by normal usage with no negligent misuse involved and cannot be used for its intended purpose. Federal Holidays. The date of observance by the Federal Government of the following holidays: New Year s Day (1 January), Martian Luther King s Birthday (3rd Monday in January), Washington s Birthday (3rd Monday in February), Memorial Day (Last Monday in May), Independence Day (4th of July), Labor Day (1st Monday in September), Columbus Day (2nd Monday in October), Veteran s Day (11 November), Thanksgiving Day (4th Thursday in November), and Christmas Day (25 December). When such holiday falls on first non-workday, the preceding workday will be considered a holiday. When such holiday falls on the second non-workday, the next workday will be considered a holiday. General Linens. Linens which are commercially available, such as, sheets, towels, blankets, bedspreads, pillowcases, washcloths, bath blankets, pajamas, bathrobes, mattress pads, bed pads, fitted sheets, surgical linen and other items identified in section 5 of SOW Scope of Work . Government. The term used to refer to the VA officials designated to administer the contract or their designated representatives. Infection Control Committee. The group designated for implementation and monitoring of the infection control program for CI as prescribed by TJC and the VA. Launder. To clean by chemical and mechanical action materials composed of natural or synthetic fibers. For the purposes of the contract the terms include tumble-drying, ironing, folding, and all other industry standard processes, which textile products undergo while in the laundry. Linen. Reusable textile items composed, in whole or in part, of natural, synthetic or blended fibers. Linen Inventory. An itemized listing of quantities and values for accounting purposes of linen items in circulation at the VA Medical Centers. Manning Chart. A survey chart or inventory for scheduling manpower requirements in an industrial plant showing each operation with number of workers. Medical Center Director. The person with final responsibility for the mission of the Medical Center. A Medical Center Director may have final authority over more than one Medical Center. Must. This word is used in connection with the Contractor and specifies that the provision is binding. Packaging. Packaging is the process by which cleaned garments and linen are returned to the Medical Center. Linen is delivered in linen carts by quotas according to established arrangement agreed upon by the VATR and CPM. All linen is packaged securely to prevent possible contamination. Pandemic. A widespread occurrence of an infectious disease prevalent over a whole country or the world. Patient Clothing. Personal property of patients, e.g., pants, shirts, underwear. Personal Property. All Government property, except real property and expendable property. Procedures Manual. A Contractor s written document describing in detail the methods normally used to accomplish tasks required by the contract, proper operation of equipment, and normal fire/ safety precautions. Quality Control. Those actions taken by the Contractor to control the production of goods or services so that they will meet the requirements of the SOW. Rewash. Any laundered item that has a stain on it/ requiring re processing/cleaning to industry standards. Sanitary. In a clean state, protected from the contamination of pathogenic organisms. Satisfactory Performance. Within limits of the AQL, adherence to the requirements of the SOW. Separation. Physical separation of contaminated materials from other materials or personnel to prevent the spread of contamination. Service. A job performed to the standard and within the acceptable quality level. The Contractor must do the specific job, meet the standard, and meet the acceptable quality level before performance is acceptable and the Contractor is paid. Serviceable Articles. Articles usable in their current condition, or restorable by economically justified repair methods to usable condition. Shall. This word is used in connection with the Contractor and specifies that the provision is binding. Specialty Items. All textile items (requiring laundering) not classified as general linens. Such as, but not limited to : soap free linen, restraints, cubicle curtains, etc. Standard. A Government acknowledged measure of comparison. Start Date. The date work under the contract is scheduled to begin. Surgical Linen. Linen utilized by surgical and/or specialized units. Normally blue or green linen. Task and Frequency Chart. Displays the required tasks and the minimum frequencies of performance. Textile Care Processing Facility. A facility designed to render soiled linens clean, sanitary and aesthetically acceptable for reuse, in an efficient and non-damaging manner. TJC (The Joint Commission). A national organization dedicated to improving the care, safety, and treatment of patients in health care facilities. Trash. Rubbish or refuse. Uniforms. Government owned clothing worn by VA employees as a means of identification. Unsatisfactory Performance. Failure to meet the AQL. Unserviceable Item. An item, which can no longer be used for its intended purpose. Returned to VA for disposition. VACO. VA Central Office. VATR. (VA Technical Representative). The primary technical contact for this purchase order. Will. This word is used in connection with the Government and specifies that the provision is binding. Acronyms ALM Association of Linen Management ANSI American National Standards Institute CO Contracting Officer CPM Contractor s Plant Manager FDA U.S. Food and Drug Administration FW&T Fair Wear and Tear IAW In Accordance With IFI International Fabricare Institute IG Inspector General LB Pounds MCD Medical Center Director MIL-STD-105D Specification for sampling procedures and tables for inspections by attributes. N/A Not Allowable OSHA U.S. Occupational Safety and Health Administration M - F Monday thru Friday QAE Quality Assurance Evaluator QC Quality Control RS Random Sampling TJC The Joint Commission Place of Performance VA Central Iowa Health Care System 3600 30th Street Des Moines, IA 50310 Laundry pickup and delivery services shall be performed between hours 7:00am to 11:00am Central Standard Time (CST) Mondays, Wednesdays, and Fridays, including Federal Holidays. Pickup and delivery outside of times specified above can be performed by Contractor with prior written approval of the VATR. Period of Performance The Government intends a to make single award of Indefinite Delivery, Indefinite Quantity (IDIQ) contract. Period of performance for IDIQ Contract is from 03-01-2021 to 05-31-2022 Services will be contracted through the issuance of IDIQ task orders against IDIQ Contract each ordering period: Ordering Period Period Begins Period Ends 1 03-01-2021 11-30-2021 2 12-01-2021 05-31-2022 Issuance of task orders during ordering periods cited above will be made at Government s discretion based on continued need for services, Contractor performance, and availability of funds in a given fiscal year for task orders. Scope of Work 1.1 All workmanship shall be in accordance with practices established by the Association of Linen Management (ALM) www.almnet.org, Dry cleaning & Laundry Institute (DLI) www.dlionline.org (formally International Fabricare Institute), and accepted industry standards. It is intended that services shall include all processes necessary for the laundering of the articles even though every step involved is not specifically mentioned. All work shall be performed under sanitary conditions as specified by The Joint Commission (TJC). Physical separation, through the presence of a barrier wall and the use of pass-through equipment, is required to maintain positive air pressure in the clean section relative to a negative air pressure in the soiled section. In no case shall clean and soiled linen share the same physical space. * Plants in which the work is done shall be open to inspection of sanitary conditions by Government representatives. After processing, laundered articles shall be in serviceable and sanitary condition. Pickup and delivery services must be performed between the hours of 07:00 am until 11:00 am Monday, Wednesday, and Friday including Federal Holidays, unless prior written approval of an alternate pickup and delivery time is provided by VATR *The Laundry Plant layout/design should incorporate a design for asepsis whereby clean linen does not come into contact with soiled linens nor share the same physical space, thus avoiding cross-contamination or reintroduction of bacteria once processed Any change of function by the Government, which may affect this contract as contemplated by this paragraph, and which requires permanent adjustments in frequency or type of performance, will be coordinated with the Contractor by the VATR and CO prior to initiation of such a change to assure adequate contractual coverage. Such changes will be incorporated as applicable via bilateral contract modification executed by the CO with the Contractor. Scheduled services are to be accomplished subject to emergency situations, which may require alteration of schedules. Emergency situations will be defined by the VATR or VATR designee. In the event of Medical Facility emergencies, disaster, or drills, the Contractor shall perform all laundry/linen services required by the Medical Center. The Government reserves the right to exercise additional Tuesday and Thursday pickup during a pandemic, epidemic, or emergent situation. This will be added to purchase order via bilateral modification. Local, State, and Federal authorities shall deem a pandemic or epidemic. The CO and/or the VATR shall have the authority to deem emergent situations. The VATR shall inform the Contracting Officer of the need to execute Tuesday and Thursday services, according to the Government. The contractor shall have 10 business day notice, from the CO, of the Governments intent to execute Tuesday and Thursday pickup services. The Contractor shall reply within 24 hours (business day) of the VATR s notice and develop a plan of action with the VATR and the Contracting Officer. The plan of action shall be in place no more than 3 business days of the written notice. The plan of action shall be executable no more than 7 business days, after the plan of action is in place. Tuesday and Thursday services shall be executed within 10 business days, after notice from the Contracting Officer. This specification is intended to produce minimal acceptable level of performance. The Government does recognize the possibility of the Contractor achieving the same or improved results due to innovative approaches, advances in the state-of-the-art materials, equipment and supplies. Accordingly, provision is hereby made for alterations when a Contractor demonstrates the ability to maintain the standards established herein through use of improved techniques, materials, scheduling, etc. All changes are contingent upon the recommendations of the VATR and the approval of the CO via bilateral contract modification as applicable. Contractor Experience The Contractor shall have experience in providing Medical Center laundry/linen services. The firm must have gained this experience as a result of being primarily engaged in the business of providing laundry/linen services in Medical Center environments (e.g. inpatient and outpatient medical treatment facilities) for a minimum of two consecutive years prior to submitting proposal. Supervision by Contractor The Contractor shall assign an on-site manager at their laundry processing plant who shall be physically present during prescribed work hours. The on-site manager is solely responsible to supervise the provision of these laundry/linen services to CI and serves as the primary point of contact with the Government. The Contractor shall designate a qualified alternate to substitute for the on-site manager in his absence or during periods of work performed after normal work hours. The Contractor s Plant Manager (CPM) must meet the following requirements: Certified by ALM or graduate of an independently controlled management-training program emphasizing institutional laundry. The formal course must have been previously established. CPM shall have at least three years of specialized experience in this capacity. This specialized experience maybe substituted for certification. The Contractor is responsible for the effective implementation of their Quality Control program and shall be responsive to the requirements of the Government s Quality Assurance Plan conducted by the VATR. CPM or alternate shall respond in person, or by telephone, within 1 hour of notification by the VATR. The CPM and any designated alternate shall have full authority to contractually commit the Contractor for prompt action on matters pertaining to the contract. Personnel Qualification and Requirements Employment The CPM and qualified alternate must be able to read, write, speak and understand the English language. The Contractor shall provide sufficient and adequately trained personnel as necessary to perform the services required by this contract and shall meet all variations, shift schedules, and changes as may be required to assure prompt response to the requirements of contract. Training No contractor personnel may be assigned to work under the contract until initial orientation and training, as specified in the Contractor s procedures manual, is completed. Documentation verifying the content of the training and a list of the personnel who attended shall be maintained by the Contractor. Annually upon end of each ordering period of IDIQ Contract, the Contractor shall provide to the VATR documentation that personnel have had refresher training upon request of the VATR. Initial intensive training covering the topics below shall be completed prior to initial start-up for all personnel. Initial training plan, including topics, with a brief statement of content and method of training shall be available for review upon Government request. Initial training will include but not necessarily be limited to the following topics: A general orientation of basic bacteriological concepts, including the basics of how disease is caused and transmitted. Infection control orientation, relating duty functions to how infections can be prevented, reduced, or contained through proper environmental sanitation methods and to the technical provisions of this specification. Proper use and handling of supplies and equipment. Care and maintenance of Contractor and Government-furnished equipment Familiarization with local fire prevention and safety procedures. Familiarization with equipment operational manuals. Individual duties and responsibilities. Procedures for replenishing supplies and obtaining equipment repair. Role of Contractor personnel and their impact on patient care. Techniques or methods for measuring the quality of work performance. A general orientation of laundry operating procedures and policies. Hazard communication, including location and access to the Material Safety Data Sheets (MSDS). Compliance with Occupational Safety and Health Administration (OSHA) s Bloodborne Pathogen Standard 29 CFR 1910.1030, which covers Universal precautions and use of PPE (Personal Protective Equipment). Hepatitis B Virus (HBV) requirement. Safety and Protective Equipment Safety or protective clothing or equipment shall be provided and maintained by the contractor at the contractor s own expense. Personal Hygiene Contract personnel shall be clean and neat in appearance. Hazardous Exposure and Working Conditions Contractor personnel are required to perform work under potentially hazardous conditions. Contractor personnel shall be informed of potentially hazardous situations by Contractor, trained by Contractor in techniques required to recognize and deal with potentially hazardous situations in a manner which will minimize personal risk, and required to adhere to standard techniques for Personnel who become injured or ill on the job at no cost to the Government. Physical Examinations The contractor will be responsible for any physical examinations and emergency medical care of personnel. Miscellaneous The Contractor is responsible for compliance with all appropriate TJC, FDA, VA, OSHA, and other regulatory agencies record keeping requirements. Proof of Insurance The contractor shall provide the following proof of insurance within five business days of award for initial ordering period of IDIQ contract and annually at beginning of each subsequent ordering period in addition to insurance requirements specified in Section C of contract: Plant or Business Insurance Vehicle Insurance for vehicles being used to provide pickup and delivery Any other insurance required for operating a business in which, if expired, could result in disruption of services. If an insurance lapses for above should occur, the Contractor shall immediately, upon discovery, contact the VATR by phone and follow-up with fax to VATR and email to VATR and CO. Government Representative The VATR is responsible for providing technical assistance to the CO in administration of the contract. VATR Correspondence All correspondence relative to this contract shall bear the VA contract number, title, and name of the VA Medical Center, and shall be addressed to the VATR via electronic mail with a copy to the CO. Security It is the responsibility of the Contractor to ensure that all extraneous articles, except trash, found in linens or in areas under the jurisdiction of the Contractor (i.e., medical instruments and personal items) are turned in to the VATR daily (M - F). A note will accompany the articles returned identifying the area or origination, and the type of linen or item it was found on (ex: general, Operating Room, special). Safety and Fire Prevention In the performance of this contract, the Contractor must take such safety precautions as necessary to protect the lives and health of individuals within the laundry plant and transportation vehicles. Fire and safety deficiencies, which exist and are part of the responsibility of the Contractor, must be corrected immediately. If the Contractor fails or refuses to correct deficiencies promptly, the CO may issue an order stopping all or any part of the work and consider termination of the contract. The Contractor will comply with Federal, State, and local safety and fire regulations and codes. The Contractor shall keep abreast of and comply with changes in these regulations and codes. Contractor s personnel shall follow policies concerning fire/disaster programs. The Contractor shall display approved warning devices in all areas where operations may cause traffic obstruction or personnel hazard. Damage and Equipment Loss All tasks accomplished by Contractor s personnel shall be performed to preclude damage or disfigurement of Government-owned furnishings, fixtures, equipment, and architectural or building structures. The Contractor shall verbally report immediately to the VATR, any damage or disfigurement to these items when caused by Contractor s personnel. A follow-up written report will be given to the VATR and a copy forwarded to CO. When the Contractor has caused damage or loss of government property, or performance is determined to be unsatisfactory; the VATR will issue a CDR. The Contractor will reply in writing, to the VATR within five business days, stating the reason for the unsatisfactory condition, the corrective measures which have been taken, and preventive procedures initiated. Any damage caused to Government property during the course of the Contractor s performance of work under the contract shall be repaired or replaced to pre-existing conditions at Contractor s own expense. Linen Control Contractor shall comply with all Government request and policies relative to linen control. Contractor shall participate, as required by VA Directive 1850.03 (Textile Management Services) in inventories of Government-provided specialty linen; a copy of this directive can be provided by VATR after award of contract Any articles billed for, but missing, shall be supplied by the Contractor in the next regularly scheduled delivery at no additional cost to the Government. VA owned items lost or badly damaged while under the control of the Contractor must be replaced within a 30-day period at the Contractor s cost. Unusual losses, including suspected pilferage, shall be reported at once to the VATR, who will take immediate action to investigate the loss. If the loss is not recovered, the cost of replacement will be negotiated with the CO, along with the approval of the VATR, on a quarterly basis. The Contractor will supply an itemized list (by location) of linen that will be replaced, (including item description, quantity and unit cost). Claim of Patients and Employees. The Contractor shall establish procedures for the settlement of claims for loss or damage to property of patients and employees while in Contractor s possession. The procedures must be established, and a copy provided to the VATR for approval, within 10 business days after the contract award date. Delivery Requirements The Contractor shall provide the VATR with a written report of all soiled linen processed and all clean linen delivered, showing cart number and weights. The information must be recorded on a daily basis and delivered to the VATR at the end of the current workweek. The VATR will verify the deliveries daily and discuss any discrepancies with the CPM. The Contractor shall disinfect carts after removing soiled linen from them and before placing clean linen in them, with a Tuberculocidal Germicide, which has been approved by the VATR. Carts containing clean linen being returned shall be covered with clean covers to protect them against contamination while in transit between the laundry plant and the Medical Center. Laundry bags or liners, used to transport soiled laundry, must be laundered after use. Clean linen and specialty items shall be available for transport Monday - Friday. Soiled linen and specialty items will be available for processing Monday - Friday. Deliveries will be made at a time set by the VATR. Clean linen will be processed and packaged as specified in Section 5. Contractor s personnel shall clean the linen transport vehicle with a tuberculocidal germicide/disinfectant, which has been approved by the VATR. Services must be performed between the hours of 07:00 am until 11:00 am Monday, Wednesday, and Fridays including Federal Holiday, except for Christmas unless alternate pickup and delivery prior written approval has been given by the VATR. The Contractor shall provide an inventory sheet, attached to each cart delivered. The inventory sheet shall contain the quantity of each of the items on the cart. Circumstances to be reported The Contractor shall report any circumstances which may affect the performance of the work and unhealthy or hazardous conditions or any delays or interfer...