R699--MEDICAL TRANSCRIPTION SERVICE
This is a sources sought announcement for market research, not a solicitation, seeking qualified small businesses to provide off-site medical transcription services for the VISN 22 VA network. Services must be performed 24/7/365 by U.S. citizens within the United States, with all transcription and verification occurring domestically. The contractor must provide all personnel, equipment, and secure systems, including a toll-free dictation system and the ability to interface with VISTA, with specific turnaround times ranging from two hours for STAT reports to 24 hours for standard reports. Performance locations include facilities in Albuquerque, Amarillo, Big Spring, El Paso, Phoenix, Prescott, and Tucson, with no budget amounts specified. The contractor must maintain confidentiality, undergo background investigations, and comply with HIPAA, with quality monitored through random sampling and potential payment reductions for errors or delays.