This is a market research request for potential contractors to provide remote Par Excellence hardware and software diagnostic and repair support services for the Phoenix VA Health Care System in Arizona. The work involves diagnosing problems, determining if they are related to covered hardware or software, and correcting any such issues, with 24/7 telephone availability. The notice is specifically seeking responses from qualified Service-Disabled Veteran Owned and other Small Businesses, with a potential set-aside for such firms. The associated NAICS code (541990) has a size standard of $19.5 million. Responses must include detailed company information and a capability statement and be submitted via email by a specified deadline.