SCOPE OF SERVICES Contractor shall furnish all labor, materials, and supervision as necessary for the performance of the contract. The estimated total number of dispenser/odor control devices are 1027... SCOPE OF SERVICES Contractor shall furnish all labor, materials, and supervision as necessary for the performance of the contract. The estimated total number of dispenser/odor control devices are 1027. They shall be non-aerosol type dispensers/devices. DESCRIPTION OF SERVICES/WORK STATEMENT General Procedure: The Contractor shall provide all necessary labor, equipment, parts, materials, and supplies to provide odor control services to the VA Greater Los Angeles Healthcare System (VAGLAHS). GLA is comprised of three campuses. The main campus, WLA, is over 400 acres and has well over 100 buildings including the main hospital that is approximately 1.3 million square feet. In addition to the WLA campus there is the Sepulveda campus that has approximately 20 buildings, downtown clinic, LAACC, is a single building with 5 stories, and our Ventura Clinic is a one-story building. The contractor must be capable of providing full service plus all equipment, parts, materials, and supplies. Routine service will be required every 21 days at all four sites, and contractor must respond within 2 business days once the contractor is notified when notified of damaged or malfunctioning devices. The product(s) used by the contractor will be capable of eliminating odors with no detection of unpleasant smell(s), and capable of providing a subtle pleasant fragrance upon request. Contractor is responsible for complete installation and servicing of all dispensers. In the event an area goes under construction, or a new area is opened, the contractor is responsible for removing and/or installing new dispensers. Estimated quantities will change based on changing requirements, and contractors must be capable of increasing or decreasing the number of devices up to 30% of estimated quantities. Any change greater than 30% will be mutually agreed upon by the government and contractor. Locations: FACILITY ADDRESS West Los Angeles (WLA) 11301 Wilshire Blvd., Los Angeles, CA 90073 Sepulveda Ambulatory Care Center (SACC) 16111 Plummer Ave., North Hills, CA 91343 Los Angeles Ambulatory Care Clinic (LAACC) 351 East Temple, Los Angeles, CA 90012 Ventura Clinic (VEN) 5250 Ralston St. Ventura, CA .93003 Installation: Dispensers/devises shall be non-aerosol type and shall be installed and maintained to maximize odor elimination without cover-ups. The Contractor shall provide the Contracting Officer Representative (COR) a selection of multiple fragrances, to include a neutral/odorless fragrance, no later than 48 hours prior to scheduled service. Change in fragrance in any location will be approved by the COR prior to installation. Contractor is responsible for installation of dispensers and replacement of missing or defective dispensers. Dispensers shall be wall mounted to maximize air flow and will not be installed in tile, metal, or marble. Service: Contractor is responsible for ensuring that all dispensers are serviced every twenty-one (21) days. Service shall include but not limited to: switching out deodorizer and battery, cleaning the unit to maximize proper functionality, and replacing any broken or missing parts. Contractors shall be available at all times if called upon to replace or switch out any missing or non-working units. Acceptance Criteria: Deodorizer used should eliminate odors and not a masking agent or cover-up. Dispensers must constantly deodorize the area to eliminate odors twenty-four (24) hours a day by use of a battery-operated fan in each unit is preferred. Units will not be dependent on existing air ventilation/circulation to provide desired results. Contractors shall not use aerosols or gels and shall be safe, nontoxic and biodegradable. Fragrances used must be a mix of natural essential and synthetic oils and shall be switched regularly. Pricing: Cost for each dispenser and service shall be a firm fixed price. Service of dispensers shall be performed between the hours of 7:00 am and 4:30 pm Monday through Friday. Contractor will ensure that all dispensers are in proper working condition and shall repair or replace any malfunctioning dispensers. Work Areas: Contractor-owned equipment or tools may not block exits, corridors, or impede access to entrances/exits or rooms and shall always be in the control of the contractor. If the Contractor leaves the work site, all tools shall be removed as well. Reporting Requirements: The contractor shall report to the COR prior to performing any work (daily); which is mandatory. Upon completion of work (daily), the contractor shall document services rendered in a legible report format and log or as directed by the COR. The COR shall review the work and provide an authorization signature for services rendered. Personal Hygiene and Clothing: In performance of this contract, contractor personnel shall be neat, clean, well groomed and shall otherwise exercise good personal hygiene. Appropriate and professional attire should be worn at all times. Athletic and athletic-style garments (i.e., jogging suits, sweat suits, running shorts, tee-shirts) shall not be worn by the Contractor employees. Smoking Policy: Smoking is not permitted within or around the VA, except in designated areas. Cellular Phones: Cellular phones are not acceptable in all areas, as they may interfere with medical equipment. Contractors shall not verify with the COR areas, where cellular phones cannot be used. Point of Contact: Contractor should provide in the space provided below, the name, location, and telephone number of the office where services calls are to be placed. Name: _____________________________ Address: ______________________________ Telephone Number: ______________________________ Email address: __________________________ Ordering Activities and Officers: The Contractor shall not accept any instructions issued by any other person(s) other than the Contracting Officer or his/her delegated representative acting within the limits of his/her authority. Changes: Only those services specified herein are authorized. Before performing any service of a non-contract nature, the Contractor shall advise the Contracting Officer of the reasons for the additional work. Changes to the resulting contract are not authorized, unless in writing by the Contracting Officer. Overtime and Holidays: Any overtime and/or holiday pay that may be entitled to the Contractor s employees shall be the sole responsibility of the Contractor and shall not be billed to nor reimbursed by the Government. Badges and Parking: Contractor personnel are required to wear identification (I. D.) badges issued by the VA Security Office during the entire time they are on the VA Healthcare System grounds. It is the responsibility of the Contractor s personnel to park in the appropriate designated parking areas. Parking information is available from the VA Healthcare System Security Office. The VA Healthcare System shall not validate or reimburse for parking violations under any circumstance. Parking may be a problem at some sites and should be coordinated through the COR. (17) National Holidays: Listed below are the ten national holidays: New Year s Day January 1 Martin Luther King s Birthday Third Monday in January President s Day Third Monday in February Memorial Day Last Monday in May Juneteenth Day June 19 Independence Day July 4 Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11 Thanksgiving Day Fourth Thursday in November Christmas Day December 25 When one of the holidays falls on Sunday, the following Monday shall be observed as a national holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a national holiday by U.S. Government Agencies. Also included would be any day specifically declared by the President of the United States of America as a National holiday.