The VA NCO20 is conducting market research for a firm-fixed-price service BPA for mortuary services for deceased unclaimed or indigent veterans, with results intended to inform set-aside decisions. Services include burial and cremation packages, preparation/embalming, caskets/urns, transportation, storage, licensing, quality control, and VA privacy/security compliance. Performance supports the White City VA Medical Center in White City, OR, and Eagle Point National Cemetery in Eagle Point, OR. Key non-bid timelines require removal of unclaimed remains within one business day of VA notification, completion of burial within 10 days of notification, quality-control requirements within 15 days after award, semi-annual QC reports, and annual security/privacy training. Interested vendors should provide company and socioeconomic information, a capabilities statement, and a courtesy quote for a base plus four option years.