R410--Press Ganey Pt/RN Satisfaction Survey, NDNQI Base Plus 4

Notice ID:36C26026Q0897

The Department of Veterans Affairs is conducting market research for a firm-fixed price service contract to provide patient and nurse satisfaction surveys and nursing sensitive indicators for the Portland VA Medical Center, with secondary sites in Vancouver and 10 Community Based Outpatient Clinics. The required services include survey distribution, analysis, quarterly reports, and benchmarking to support the facility's Magnet re-designation, with the vendor needing to be an ANCC-approved NDNQI provider and an authorized service provider of Press Ganey. Performance will begin with a base period from October 1, 2026 through September 30, 2027, followed by four option years extending to September 30, 2031. The vendor must have a nationwide client database inclusive of various facility types including at least ten VA medical centers, and demonstrate three years of prior experience conducting similar multimodal surveys for VA. No budget amount is specified, but the contract type is firm-fixed price and the NAICS code is 541611 with a small business size standard of $24.5 million in average annual receipts.

Department/Ind.Agency Subtier Office
VETERANS AFFAIRS, DEPARTMENT OF VETERANS AFFAIRS, DEPARTMENT OF 260-NETWORK CONTRACT OFFICE 20 (36C260)
  PSC   R410 SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT
LOCATION: Portland VA Medical Center 3710 Southwest US Veterans Hospital Road
Primary Contact
Peter Park
Not Given

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