Inactive Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)

STATEMENT OF WORK (SOW) 1. Contract Title Courier Service White City Laboratory VA Southern Oregon Rehabilitation Center & Clinics (SORCC) 2. Background Courier service is required to transport diagno... STATEMENT OF WORK (SOW) 1. Contract Title Courier Service White City Laboratory VA Southern Oregon Rehabilitation Center & Clinics (SORCC) 2. Background Courier service is required to transport diagnostic specimens from the VA Southern Oregon Rehabilitation Center & Clinics (SORCC) Community Based Outpatient Clinics (CBOCs) located in Grants Pass and Klamath Falls Oregon to the VA White City SORCC Veterans Affairs Clinical Laboratory each day, Monday through Friday. 3. Scope VA SORCC White City requires courier service to transport items from both the Grants Pass and Klamath Falls CBOCs, one (1) trip, five (5) days a week, Monday through Friday excluding Federal Holidays. Monday through Friday, contractor shall pick up laboratory specimens from the two CBOCs and deliver to the SORCC White City Laboratory the same day. Outgoing bags will be delivered back to CBOCs same day or picked up on the way to the CBOCs the morning of sample run. No mail bags or lab courier bags are to remain in the possession of the courier over-night. Monday through Friday, contractor shall pick up laboratory specimens between 11:30 a.m. -12:30 p.m. Pacific Standard Time (PST) from the Klamath Falls CBOC and deliver specimens to the SORCC White City Laboratory no later than 2:30 p.m. (PST) same day as pickup. Monday through Friday, contractor shall pick up laboratory specimens between 12:30 p.m. -1:00 p.m. PST from the Grants Pass CBOC and deliver specimens to the SORCC White City Laboratory no later than 2:30 p.m. PST same day as pickup. 4. Requirements: Contractor shall be a courier company with a state license and carry a minimum of $1,000,000 liability insurance. Copy of proof of insurance shall be provided to the contracting with the solicitation. All personnel providing services under this contract shall have two-way radios, cellular phones or pagers for communication purposes. Contractor shall provide a list of names of all personnel performing services under this contract to the contracting officer with the solicitation. Contractor shall assure personnel are trained on how to clean up a biological hazard spill and have Personal Protective Equipment and spill kit in the vehicles, as required by the Department of Transportation (DOT) for carriers that transport patient, clinical or diagnostic specimens (referred to as Biological Substances, Category B since 2007 DOT). Contractor shall provide evidence of personnel (drivers) valid Driver s License, and documentation of training on handling Biological Substances, Category B to the contracting officer with the solicitation. Contractor shall provide a point of contact name(s) and phone number(s) to the Contracting Officer with the solicitation. Contractor shall assure the contract manager, drivers and alternates are able to read, write, speak and understand English. Contractor personnel shall present a neat appearance and be easily recognized as a contract employee. The contractors employees must wear an identification tag that includes the contractor name/logo and employee name and photograph. Contractor s vehicle shall have the company name/logo prominently displayed. Laboratory Specimens are bodily fluids such as blood, urine and stool that will be properly packaged by Government personnel for transportation and will be placed in the container. These are hazardous materials and must be secured by the contractor so that they do not move in the vehicle. Laboratory Specimen Container will be a hard-sided, insulated, container weighing no more than 3-5 pounds. Temperature requirements: Contractor must maintain proper temperature in vehicles to preserve specimens. Insulated transport containers shall be provided by SORCC and or CBOC for pick/delivery of specimens. All vehicles shall have heating and air conditioning to maintain a temperature between 65 and 85 degrees Fahrenheit. The containers are engineered for safe storage within this range for a short period of time. Vehicles shall not be left in extreme heat or cold while specimens are being transported. Contractor shall assure that all items are delivered without spoilage/damage from temperature conditions, rough handling and /or negligence. Contractor shall not be paid for transports that results in damaged specimens and will be charged for actual cost of loss to the Government. In the event the contractor encounters problems that may prevent completion of scheduled work, immediate contact must be made to the POC or Contracting Officer. Should any item be lost damaged or broken, the contractor shall immediately contact the POC or Contracting Officer and follow through with a written report within 24 hours of the incident explaining the circumstances. Contractor is to assure that all specimens kept secure and protected from theft due to sensitive patient information and value. Contractor vehicles must be maintained in a sanitary clean condition, absent of foreign debris and contaminants. The vehicles must be in excellent working condition with all doors and trunks able to fully close and lock. All boxes and containers must be transported inside a vehicle, locked, and not subjected to the elements such as in a pick-up bed. The cargo compartment must be securely locked at all times except for loading and unloading. The following types of vehicles are prohibited from use: Pickup trucks without fully enclosed and lockable bed cover, unless cargo is secured in the driver s compartment. Vehicles without a secure cargo area, such as convertibles. Motorcycles Bicycles All items shall be transported in accordance with all local, state and federal regulations, including any specified regulations for bio-hazardous materials. The contractor shall ensure the confidentiality of all patient information associated with medical specimens being transported and will be held liable in the event of a breach of confidentiality. The contractor shall comply with the provisions of the Federal Privacy Act of 1974 (Public Law 93-579). Contractor shall direct all questions and problems regarding this contract to the contracting officer. The contracting officer is the sole authority to amend the terms and conditions of this contract. All changes will be issued via amendment and/or modifications in writing from the contracting officer to the contractor. Payments will be monthly in arrears. 5. Task 1 - Enterprise Management Controls Delivery Addresses: From CBOC s: Klamath Falls CBOC 227 North Eldorado Blvd. Klamath Falls, OR 97601 -AND- Grants Pass CBOC 1877 Williams Hwy Grants Pass, OR 97527 To VA SORCC Clinical Laboratory Lab: Clinical Laboratory Bldg. 201 Rm 150 8495 Crater Lake Hwy White City, OR 97503 6. Performance Monitoring Records of late or cancelled delivery 7. Security Requirements High Risk for all medical deliveries sensitive documentation to be transported in locked bags. The contractor employees shall not have access to VA sensitive or computer information and will not require routine access to VA Facilities. The contractor employees shall require intermittent access only and will be escorted by VA employees while at VA Facilities. 8. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI) Specimen Coolers and mail bags 9. Place of Performance Southern Oregon DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.