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The Department of Veterans Affairs Network Contracting Office (NCO) 19, Rocky Mountain Acquisition Center (RMAC) is issuing this Sources Sought Notice as a means of conducting market research to ident... The Department of Veterans Affairs Network Contracting Office (NCO) 19, Rocky Mountain Acquisition Center (RMAC) is issuing this Sources Sought Notice as a means of conducting market research to identify parties having an interest in, and the resources to support this requirement for Nurse Call and Overhead Paging Service for the Rocky Mountain Regional Veterans Affairs Medical Center, Replacement Facility located at 1700 N. Wheeling Street, Aurora, CO 80045. The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 334290 Other Communications Equipment Manufacturing. This is a request for information and sources only, which may or may not lead to a future solicitation! This is not a solicitation. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred. Contractor shall provide all labor, parts, supplies and equipment necessary to perform Nurse Call and Overhead Paging Service. Services shall include but are not limited to the following: 1.1 Nurse Call Service Includes: 1.1.1 Rauland Borg Responder 5 software updates 1.1.2 Onsite support of Rauland Borg Certified Technicians for preventive and corrective maintenance. 1.1.3 All Nurse Call hardware and software 1.1.4 Programming changes once per month 1.1.5 Annual Code Blue testing and documentation 1.2 Overhead Paging Services 1.2.1 BiAmp Vocia software updates 1.2.2 Onsite support of BiAmp Vocia certified technicians for preventive and corrective maintenance. 1.2.3 All overhead paging hardware and software 1.2.4 UPS Testing 1.2.5 Quarterly BiAmp Vocia scrub and review 1.3 General Expectations 1.3.1 Priority queue for service requests 1.3.2 Remote System help desk support 1.3.3 Annual System Review, test and inspect head end, scrub of system, and general Pm for systems. 1.3.4 Maintaining Network _ Cisco switches and moxa fiber switches 1.3.5 Software implementation 1.3.6 Staff training after updates 1.3.7 All travel time includes 1.3.8 Business hour coverage for maintenance 1.3.9 Regular schedule meeting attendance with account manager and VA on an established frequency between the 2 parties. BASED ON THE RESPONSES TO THIS SOURCES SOUGHT NOTICE, THIS REQUIREMENT MAY BE SET-ASIDE FOR SMALL BUSINESSES OR PROCURED THROUGH FULL AND OPEN COMPETITION, and multiple awards MAY be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions. SUBMISSION INSTRUCTIONS: If your organization can provide these services and is interested in this opportunity, please respond to Shanta Harrison, Contract Specialist, Department of Veterans Affairs, NCO 19, 6162 South Willow Drive, Suite 300, Greenwood Village, Colorado 80111 or via e-mail at Shanta.Harrison@va.gov and NCO19Services1@va.gov with a statement describing your capabilities. The capability statement shall include a point of contact, complete mailing address, telephone number, email address, and state the company s business size status and should address this specific requirement, with appropriate documentation supporting claims of organizational and staff capability. Please be as thorough as possible in your submission, and include information on any multiple award schedule contracts your company hold. Requests for copies of a solicitation will not be honored or acknowledged. The deadline for responses is Friday, June 16, 2023 at 4:00 PM mountain time.