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Statement of Work For Essentials of Critical Care Orientation AACN E-Learning Scope: Michael E. DeBakey VA Medical Center seeks to prepare newly hired nurses to the Critical Care Units an evidence-bas... Statement of Work For Essentials of Critical Care Orientation AACN E-Learning Scope: Michael E. DeBakey VA Medical Center seeks to prepare newly hired nurses to the Critical Care Units an evidence-based orientation program that will prepare them to competently provide quality care to our veterans. Chief objectives are to develop a competent Critical Care Workforce; increase quality and safety in work performance; and increase satisfaction and retention of nurses. Background: The MEDVAMC is required by regulatory agencies such as The Joint Commission (JC) and by OIG to provide an orientation to nurses that is related to their area of practice and that prepares them to perform competently in their area of practice. This program has been used to satisfy these requirements with positive outcomes from our surveys. Critical Care nursing requires a high level of knowledge and skill and is becoming increasingly complex. Nurses who work in these areas must be sufficiently prepared to meet the level of care complexity. There is also a need for training to be consistent in its content and methodology and to include a method(s) for evaluating the knowledge and skill levels of nurses in these units prior to completion of the orientation period. By expanding the knowledge and skill level of its nurses, Michael E. DeBakey VA Medical Center will also fulfill several strategic initiatives outlined in the Blueprint for Excellence: Deliver high quality, Veteran-centered care that compares favorably to the best of the private sector; Grow an organizational climate that engages and inspires employees to their highest possible level of performance and conduct; and Foster an environment of continuous learning, responsible risk-taking, and personal accountability. Orientation and development of the critical care nurses at Michael E. DeBakey is pivotal to meeting its goals for serving veterans and their families. Michael E. DeBakey has used this contractor for the last 4.5 years with excellent outcomes, which is the gold standard in learning for critical care nurses. It is a best practice, evidence- based learning program that is used by hospitals and health care systems across the country for orientation and development of critical care nurses. Description of Work AACN E-Learning will provide a curriculum that is comprehensive and specific to critical care nurses. Course Objectives are: Upon completing this course, learners will be able to: Identify and implement evidence-based care strategies to prevent hospital-associated infections and complications. Demonstrate knowledge of common conditions experienced by acutely ill patients requiring critical care nursing Evaluate assessment data, and determine priority interventions for patients with critical illness. Apply an understanding of various monitoring modalities in evaluating patient progress and making patient care decisions. Anticipate potential complications, and take steps to prevent them. Assess the effectiveness of interventions for patients experiencing critical illness. Essentials of Critical Care Orientation (ECCO) course contains 18 modules for the ICU track that offer up to 75.45 continuing education (CE) contact hours that covers the diagnostic tools, diseases and disorders, and patient management principles common in the critical care environment. ECCO 4.0 is intended to serve as an integral part of every healthcare organization s critical care nurse orientation and training. More than 1,100 hospitals in the United States and Canada have made the course part of their critical care learning environment. The course is highly interactive online education program, ECCO includes: Interactive patient scenarios Contextual lessons and activities in patient care Abundant practice and critical thinking opportunities Extensive medical illustrations, infographics, and simulated diagnostic tools and medical equipment. Each module can now be completed individually, with CE hours awarded at the assignment level upon successful completion of each exam with a passing score of 80% or above. Content related illustrations and animation, click-to-view topics and interactive exercises are used throughout the course to accommodate a wide variety of learning styles. An implementation guide helps educators incorporate critical thinking, hands-on clinical training and blended learning into their orientation programs. A modular approach to course delivery allows educators to tailor learning to the specific needs of the learner and lesson plans. Users progress can be tracked through every module, with a variety of reports available. VA nursing staff shall be able to modify the program for alignment with VA, VISN, and VA-specific objectives if necessary. Delivery Method and Schedule The program shall be a packaged electronic learning system administered by Michael E. DeBakey VA Medical Center and its clinical instructors assigned to the critical care units. The program shall be accessible on-demand. The contractor (AACN) shall be able to provide a commercial, off-the-shelf product that has been used and delivered with prior success to more than 1,100 hospitals in the United States and Canada. Course materials shall be accessible within 7-10 days after receipt of order(ARO). Customer Support Contractor shall be available to support and provide assistance to VA Medical Center staff to answer questions, help resolve problems, and advise for maximum outcome results. Evaluation Metrics the program has an integral tracking and reporting system that is used to evaluate learner progress and competency. A report is accessible to managers and educators on demand. Target Audience the program shall be appropriate for nurses who are new to the critical care units and to those who need to refresh their knowledge and skill. Invoice and Payment- all invoices shall be submitted annually, properly prepared in accordance with FAR 52,212-4, contain sufficient details, and match with the service ticket(s) for work rendered. Contractor shall register and submit invoice electronically via OB10. The website address for registering WWW.OB10.COM. More information on OB10 invoicing is located http://www.ob10.com/us/en/veterans-affaairs/. Help Desk Number: 1-800-353-9791 or e-mail: vafsccshd@va.gov These invoices shall be sent in arrears annually and shall include: Description of services rendered Billing period in which the services were rendered Correct purchase order number which shall be issued by the Contracting Officer after the contract is awarded. Invoices without correct purchase order number shall be rejected and returned to the Contractor Invoice number and date Item(s) covered (to include serial #s) by the PMI and covered period of service Payments shall be made in accordance with Prompt Payment Act out of the Government s annual appropriated funds obligated in a purchase order which shall be issued after the contract is awarded.