Inactive

STATEMENT OF WORK The Central Arkansas Veterans Healthcare System (CAVHS) Dental Service is requiring services for fabrication and repair of Dental Fixed and Removable Prosthesis. The Contractor shall... STATEMENT OF WORK The Central Arkansas Veterans Healthcare System (CAVHS) Dental Service is requiring services for fabrication and repair of Dental Fixed and Removable Prosthesis. The Contractor shall provide all resources necessary to fabricate and repair Dental Fixed and Removable Prosthesis for dental patients eligible for treatment at the CAVHS Dental Service delivering in a manner specified by the Schedule for Deliverables. The CAVHS Dental Laboratory is not equipped to fabricate metal frameworks for removable partials or Valplast partials. General Requirements: Contractor shall provide the following dental laboratory services to the CAVHS Dental Service. The Contractor shall provide all materials and supplies necessary to complete each item. For every task listed in the solicitation, the Contractor shall identify in writing all necessary subtasks (if any) and associated costs. Service(s) that is/are not listed in this solicitation, must be added as a fixed price Service Line Item Number (SLIN). Contract modifications must be completed by the VA Contracting Officer. Primary Laboratory Services Fabrication of Valplast Partials Repairs of Valplast Partials Fabrication of Cast Metal Partials Repair of Cast Metal Partials Fabricate crowns for encode implant abutments CAVHS Dental Service may request augmented services. The Contractor shall provide all materials and supplies necessary to complete each item. Contractor shall provide the following dental laboratory services to the CAVHS Dental Service. For every task listed in the solicitation, the Contractor shall identify in writing all necessary subtasks (if any) and associated costs. Service(s) that is/are not listed in this solicitation, must be added as a fixed price Service Line Item Number (SLIN). Contract modifications must be completed by the VA Contracting Officer. Augmented Laboratory Services Fixed Prosthetic Crowns (precious, non-precious, Porcelain fused to Metal (PFM) Ceramic) Removable Complete Dentures Traditional acrylic partials with wire clasps Crowns for implants Splints Mouth Guards Processed Hard and Soft Lines Porcelain fused to metal crowns and bridges All gold crowns and bridges All ceramic crowns and bridges Processed provisional crowns and bridges Diagnostic wax-up and design services for removable and fixed prosthodontics Prefabricated and custom abutments for implants Implant supported crowns and bridges Maryland bridges Precision cast retentive bars Precision and semi-precision attachments Cast gold post and cores Relines and Repairs The Contractor shall provide all materials and supplies necessary to complete each item. Acceptable supplies for removable prosthodontics include: Lucitone 199 denture acrylic and Trubyte Bioblend denture teeth. Acceptable supplies for fixed prosthodontics include type 3 gold, high noble metals and quality porcelain systems such as IPS Empress, Procera, Captek and Belle-Glass. REQUIRED CRITERIA: The Contractor shall provide items that meet the quality, esthetic and functional requirements of the patient. All dentures and partials will carry a patient identification. The Contractor shall be familiar with mould guides by Trubyte Bioblend and with shade guides by Trubyte Bioform and the VITA 3D Toothguide. Materials utilized shall be from ISO 9001/CE registered companies. The Contractor shall use procedures, techniques, and current technology which are considered to meet Federal Drug Administration (FDA) regulations and American National Standards Institute (ANSI) guidelines. The Contractor shall not subcontract any of CAVHS dental laboratory services for the duration of the contract. The following materials shall be used in the fabrication of dental prostheses: Complete Dentures/Removable Partial Dentures: Lucitone 199 acrylic resin Coelor coloration or equivalent Occlusal Scheme: Monoplane, linear Anatomic, full balanced Lingualized, linear 33 */monoplane 30 *rational Functional/rational Tooth material: New Hue Classic The Contractor shall at no additional expense to CAVHS, re-make all dental items that are not correct or flawed due to Contractor error. For example, if a crown does not fit the die, it will be considered flawed and unacceptable. The crown will be re-made at no additional expense to the Government. If the crown fits the die but not on the patient s tooth, it will be considered a flawed action of the Government and the remake will be at CAVHS s expense. If, in the case of porcelain work, the porcelain shatters within twelve months of fabrication, it shall be considered flawed and remade at no additional expense to CAVHS. The Contractor s laboratory shall offer: Case consultation with individual CAVHS Dentists, Responsive and knowledgeable customer service representatives at no cost, Patient identification placed on all dentures and partials, Fabrication and repairs conducted in-house, No charge for daily pick-up, tracking and delivery services, Adherence to The Centers for Disease Control (CDC) infection control guidelines for all incoming and outgoing cases. (7) A Quality Assurance Program: Quality Assurance Process (QA) that will guarantee a product that meets the patient s natural esthetics & superior fit with minimal chair time. Use of materials purchased from ISO 9001/CE registered companies. No lead products or by-products will be used in any fabrications or repairs. Contractor shall perform internal technical audits to ensure consistent, high quality, and timely restorations. The Contractor s laboratory shall use procedures, techniques, and current technologies, which are consistent with Occupational Safety and Health Administration (OSHA) standards. SCHEDULE FOR DELIVERABLES The Contractor will provide blank prescription forms to CAVHS Dental Service to be completed by the prescribing dentist. CAVHS Dentists will provide dental service prescriptions, accurate impressions and bite registrations. The form shall include the following information: Patient s full name Last 4 digits of patients Social Security number Type of prosthesis to be fabricated and any additional instructions. Attending dentists name Date prosthesis sent Return Date Special instructions If a prescription is not legible nor clearly understood, the contractor must contact the CAVHS Assistant Dental Lab Supervisor or designee to obtain a clear and legible prescription. Impressions, teeth, prescriptions, finished product, etc. will be picked up from CAVHS Dental Service and delivered to the Contractor s laboratory. Completed work shall meet the Schedule of Deliverables and returned to CAVHS Dental Service. Daily pick-up and deliveries shall be accomplished Monday through Friday (working days), 9:00 a.m.-3:00 p.m. (working hours), excluding Federal Holidays and any other day specifically declared by the President of the United States to be a national holiday. I. Primary Laboratory Services-- shall be completed no later than ten (10) working days from the day of arrival at the laboratory unless agreed upon with the CAVHS Dentist(s), CAVHS designee, or Contracting Officer. If timeframes cannot be met, the Contractor will give notice to the CAVHS Dentist(s), CAVHS Dental Service, CAVHS designee, or Contracting Officer for rescheduling patients. II. Augmented Laboratory Services-- shall be completed no later than ten (10) working days from the day of arrival at the laboratory unless agreed upon with the CAVHS Dentist(s), CAVHS designee, or Contracting Officer. If timeframes cannot be met, the Contractor will give notice to the CAVHS Dentist(s), CAVHS Dental Service, CAVHS designee, or Contracting Officer for rescheduling patients. III. Relines and Repairs-- shall be completed no later than four (4) working days from the day of arrival at the laboratory unless agreed upon with the CAVHS Dentist(s), CAVHS designee, or Contracting Officer. If timeframes cannot be met, the Contractor will give notice to the CAVHS Dentist(s), CAVHS Dental Service, CAVHS designee, or Contracting Officer for rescheduling patients. QUALIFICATIONS: The Contractor must furnish an up-to-date list of all certified/licensed Dental Laboratory Technicians that are assigned laboratory work from CAVHS Dental Service. The list of certification/licensure must be updated every six months and provided to the CAVHS Contracting Officer s Technical Representative as needed and/or certified as accurate and complete. The Contractor s laboratory must be certified by the National Association of Dental Laboratories. A current copy of certification shall be provided to CAVHS Contracting Officer s Technical Representative. Personnel assigned by the Contractor to perform the services covered by this contract shall be certified dental laboratory technicians by National Association of Dental Laboratories (NADL) or other similar certification by a certified or recognized training institution. The Contractor shall provide certification/licensure to the CAVHS Contracting Officer s Technical Representative as needed and/or certified as accurate and complete every six months. D. CHANGES TO STATEMENT OF WORK Any changes to this Statement of Work (SOW) shall be authorized and approved only through written correspondence from the Contracting Officer. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the Contractor through the actions of parties other than the Contracting Officer shall be borne by the Contractor. HIPAA: HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT: The Contractor must comply with all applicable privacy and confidentiality Statutes and Regulations. INVOICING Invoices must be submitted monthly and contain at a minimum the following information. Contractor shall provide this information on one original invoice: Contract number Patient (s) Name (s) Social Security Number (last 4). Patient information will be safeguarded in accordance with CAVHS policy. Cost per unit, Cost of metal per case Specific type of metal used in each prosthesis in accordance with the American Dental Association (ADA) Total Cost Date of Service Invoices must be available upon request to validate the number of completed CAVHS dental laboratory cases, cost per case and total cost per month. The Contractor must maintain invoices throughout the duration of the contract. TERM OF CONTRACT: The period of performance is a 3 month base with (1) one 3 month option. The contract is subject to the availability of funds. WORK HOURS: a. The services covered by this contract shall be furnished by the Contractor as defined herein. The Contractor shall not be required to furnish emergency services or services during off-duty hours as described below. b. The following terms have the following meanings: (1) Working Days/Working Hours: Monday through Friday, 9:00 a.m. - 3:00 p.m. (2) National Holidays: The 10 holidays observed by the Federal Government are: New Years Day Martin Luther King s Birthday Presidents Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Christmas and any other day specifically declared by the President of the United States to be a national holiday. RECORD KEEPING: The Contractor shall establish and maintain a record keeping system that will track deliveries to CAVHS Dental Service and the return of services requested from the Contractor s location of service. CONTRACT PERFORMANCE MONITORING: The CAVHS COTR will monitor the Contractor's performance to ensure contract compliance, and to ensure CAVHS is receiving the following services: (a) TIMEFRAME - The Contractor shall complete and return all dental laboratory work delivered to the Contractor s service location per Schedule of Deliverables. The Chief, Dental Service or his designee is CAVHS s appointed official responsible for contract compliance. After contract award, any incidents of Contractor noncompliance as evidenced by these monitoring procedures shall be forwarded to the Contracting Officer for review. (b) INVOICE VERIFICATION The Contractor shall provide a complete and accurate invoice each month with each case. A request for payment shall be submitted to: Austin, Financial Services Center (104) 1615 E. Woodward St. Austin, TX 78772 Each completed case will be identified by the service provided on the invoice. (c) CASE CONSULTATION The Contractor shall provide case-by-case consultation as needed on provided services within twenty-four hours of consultation request. (d) FLAWED PRODUCT The Contractor shall rework flawed products, which were not done by them within the same timeframe as other products delivered to them for laboratory services. CONTRACT AWARD MEETING The contractor shall not commence performance on the tasks in this SOW until the Contracting Officer has conducted a post-award conference or has advised the contractor that a post-award conference is waived.