Inactive

Sources Sought Notice: DESCRIPTION: This is a sources sought to determine the availability of potential sources having the skills and capabilities necessary to provide the SPECIFIED REQUIREMENT. All i... Sources Sought Notice: DESCRIPTION: This is a sources sought to determine the availability of potential sources having the skills and capabilities necessary to provide the SPECIFIED REQUIREMENT. All interested vendors are invited to provide information to contribute to this market survey/sources sought including commercial market information. THIS IS NOT A SOLICITATION ANNOUNCEMENT. This is a sources sought synopsis only. Questions shall be submitted by email to Jennifer.adams7@va.gov. Provide only the requested information below. The purpose of this sources sought is to gain knowledge of potential qualified sources and their size classifications (Service Disabled/Veteran Owned Small Business (SDVOSB/VOSB), Hub zone, 8(a), small, small disadvantaged, woman owned small business, FSS/GSA contract schedule holders or large business) relative to NAICS CODE : 621910 Ambulance Service. PRODUCT/SERVICE CODE: V225 Transport, Travel, Relocation Travel/ Lodging/Recruitment; Ambulance. The size standard is $16.5M. Responses to this sources sought will be used by the Government to make appropriate acquisition decisions. After review of the responses to this sources sought synopsis, a solicitation announcement may be published on the GSA or FBO website. Responses to this sources sought synopsis are not considered adequate responses to the solicitation announcement. All interested offerors must respond to the solicitation announcement in addition to responding to this sources sought announcement. Please read the PWS carefully before responding to this RFI. Period of Performance: Base plus Four (4) Option Years. SPECIFIED REQUIREMENT: Network Contracting Office 16 (NCO16) is seeking sources for a potential contractor to perform the following type of service for24 Hour Ambulance and Lie-Down Services and Facility to Facility Ambulance Services for the New Orleans Outpatient Clinic Southeast Louisiana Veterans Healthcare System. STATEMENT OF WORK 24 HOUR AMBULANCE AND LIE-DOWN SERVICES AND FACILITY TO FACILITY AMBULANCE SERVICES FOR THE NEW ORLEANS OUTPATIENT CLINIC SOUTHEAST LOUISIANA VETERANS HEALTH CARE SYSTEM A.1. PURPOSE: The Southeast Louisiana Veterans Health Care System (SLVHCS) has a requirement for a twenty-four (24) hour 7 day a week ground ambulance services consisting of basic life support, advanced life support and stretcher transportation services for the beneficiaries of the Southeast Louisiana Veterans Health Care System to include all Outpatient Clinics in the Southeast Louisiana Veterans Health Care Systems catchment area. This shall include urgent or emergent requirements and non-emergency services. PURPOSE: The Southeast Louisiana Veterans Health Care System (SLVHCS) has a requirement for a Facility to Facility transportation alternative for patients that cannot be transported by any other means. Contractor to furnish Non-Emergency Lie-Down Service, and related services to beneficiaries of the Southeast Louisiana Veterans Health Care System located in New Orleans, Louisiana This is a Facility to Facility transportation alternative for patients that cannot be transported by any other means. Contractor to furnish Non-Emergency Lie-Down Service, and related services to beneficiaries of the Southeast Louisiana Veterans Health Care System located in New Orleans, Louisiana in accordance with the terms, conditions, provision and the schedule as ordered during the period of March 1, 2020 through September 30, 2021, both dates inclusive. A contract resulting from this solicitation will be awarded for a base year with up to four (4) one-year extension options. Award of the option year(s) is at the sole discretion of the SLVHCS. The contractor is required to perform the estimated requirements shown below. Unless stipulated in the chart below for pre-designated rates for specific facility to facility transports, the facility shall pay the contractor the rate of $____ per transport plus $______ per mile. A.1.1 DEFINITIONS: VA- Department of Veterans Affairs SLVHCS- Southeast Louisiana Veterans Health Care System, SLVHCS provides healthcare to veterans located in Orleans, St. Bernard, Plaquemines, Jefferson, St. Charles, Lafourche, Terrebonne, St. John, Tangipahoa, Washington, St. Tammany, St. James, St. Mary, Assumption Ascension, Livingston, St. Helena, East Baton Rouge, West Baton Rouge, Iberville, East Feliciana, West Feliciana, Iberia, St. Martin, and Point Coupee parishes. Ambulance- Vehicles for emergency medical care which provide a driver compartment and a patient compartment that will accommodate an Emergency Medical Technician (EMT), Paramedic, or RN as needed); equipment and supplies for emergency care at the scene as well as during transport; and, communication device and equipment for light rescue procedures. The ambulance is designed and constructed to afford relative safety and comfort, and to avoid aggravation of the patient s condition. Advanced Life Support (ALS) Transports Transports providing at a minimum an on-board Paramedic, cardiac monitoring, Advanced Cardiac Life support (ACLS) drugs and procedures, advanced airway management and medication monitoring and administration. Ambulance for ALS services shall be staffing accordance with current Louisiana State law and regulations governing the certification and licensure of private ambulances. Administrative Officer of the Day (AOD) - VA Official assigned during evenings and weekends. This person acts as the medical center director during off-hours Basic Life Support (BLS) Transports Ambulances providing services required for -critical patient care I which patients require an ambulance, staff I accordance with current Louisiana State laws and regulations governing the certification and licensure non of private ambulances. This ambulance at a minimum will be staff with a vehicle operation and an Emergency Medical Technician (EMT). Base Rate- Base Rate is defined as the rate paid for one-way transportation from a designated pickup point to the Mileage Threshold point. The base rate shall constitute full compensation for One-Way Trips which do not exceed the Mileage Threshold. Beneficiary- Veterans and other members determined to be eligible for benefits by the VA. Cardiac Monitor- a piece of electronic equipment for the continual observation of the functioning of the heart. Contractor- The term contractor as used herein refers to both the prime Contractor and his employees, and any subcontractors and their employees. The Contractor shall be responsible for assuring that his subcontractors comply with the provisions of this contract. Contracting Officer (CO) The person entering into this contract on behalf of the government and the only person authorized to make changes in the contract affecting scope, schedule and price. Contracting Officer Representative (COR) - Main point of contact for normal day-to-day service matters. Responsibilities include certification of invoices, placing orders for service, providing technical guidance, overseeing technical aspects of the contract. All administrative functions remain with the Contracting Officer. Flat Rate A pre-agreed price for transport between a designated pickup point and destination. For the purposes of this contract, New Orleans will mean a designated pickup point in Orleans Parish. Greater New Orleans Metropolitan area - Orleans, Jefferson, Plaquemines, St. Bernard, St. Tammany, St. Charles and St. John the Baptist parishes. Joint Commission - A national organization dedicated to improving the care, safety and treatment of patients in a health care facility and environment. Mileage/Mileage Threshold- The Mileage Threshold is defined as travel to a point 17 miles from the designated point of pickup for each trip. The contractor agrees and understands that the first 17 miles refers to the first 17 miles from the point where the VA patient is picked up by the contractor for transportation purposes. Payment for mileage charges will only begin after the first seventeen miles. Charges for miles traveled within the mileage threshold will be inclusive in the Base Rate. The latest edition of the Rand McNally shall determine trip mileage (http://www.randmcnally.com/). Oxygen Administration- (HCPCS 0422) Ambulance (ALS or BLS) oxygen and oxygen supplies, life sustaining situation, administered with a nasal cannula or respiratory mask or non-rebreather mask. Scheduled Trip(s)- Trips which the Contractor has been given advance notice of required services and a specific pick-up time by 6:00 pm the prior business day. Lie-Down Stretcher Transport - Transportation for those patients who require supine service and no medical supervision requirements. Trip - A trip is defined as the distance one way only , over which a beneficiary will be transported. If Contractor delivers patient, then waits and then returns patient to point of pick-up, this is counted as two One-Way Trips. Unscheduled Trip(s) - The term unscheduled trip refers to those trips required on an as-needed basis and advance notice is not given. Waiting- The time required for the Contractor to wait at designated pick-up and/or delivery points in performing contract services. Waiting time is verified by the authorized SLVHCS personnel. Waiting Grace Period- The waiting grace period is defined as fifteen (15) minutes prior to the time waiting charge commence. Travel Office Personnel: VA Travel Office Employees authorized to coordinate authorized transportation at VA expense: Transportation Assistant, Administrative Officer of the Day (AOD), team leader Supervisor of the Travel Office, the Assistant Chief, Business Operations and the Chief, Business Operations. B.1 Schedule of Services and Costs Base Period: April 1, 2020-September 30, 2020 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 0001 Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 175 Trips 0002 Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 350 Trips 0003 Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 58 Each 0004 Oxygen Administration (Per Patient ) 20 175 Each 0005 Monitor/Defibrillator Per Patient 20 117 Each 0006 Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 583 Trips 0007 Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 58 Each 0008 Mileage for items 1,2 and 6 above (Not including the first 17 miles) 1,000 8750 Each Base Year Total Cost: $________________________ Schedule of Services and Costs Option Year 1: October 1, 2020 September 30, 2021 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 1001 Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 300 Trips 1002 Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 600 Trips 1003 Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 100 Each 1004. Oxygen Administration (Per Patient ) 20 300 Each 1005. Monitor/Defibrillator Per Patient 20 200 Each 1006. Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 1,000 Trips 1007. Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 100 Each 1008. Mileage for items 1,2 and 6 above 1,000 15,000 Each Option Year 1 Total Cost: $ ______________________ Schedule of Services and Costs Option Year 2: October 1, 2021 September 30, 2022 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 2001. Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 300 Trips 2002. Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 600 Trips 2003. Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 100 Each 2004. Oxygen Administration (Per Patient ) 20 300 Each 2005. Monitor/Defibrillator Per Patient 20 200 Each 2006. Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 1,000 Trips 2007. Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 100 Each 2008. Mileage for items 1,2 and 6 above 1,000 15,000 Each Option Year 2 Total Cost: $ ________________________ Schedule of Services and Costs Option Year 3: October 1, 2022 September 30, 2023 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 3001. Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 300 Trips 3002. Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 600 Trips 3003. Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 100 Each 3004. Oxygen Administration (Per Patient ) 20 300 Each 3005. Monitor/Defibrillator Per Patient 20 200 Each 3006. Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 1,000 Trips 3007. Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 1,000 Each 3008. Mileage for items 1,2 and 6 above 1,000 15,000 Each Option Year 3 Total Cost: $ _________________________ Schedule of Services and Costs Option Year 4: October 1, 2023 September 30, 2024 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 4001. Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 300 Trips 4002. Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 600 Trips 4003. Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 100 Each 4004. Oxygen Administration (Per Patient ) 20 300 Each 4005. Monitor/Defibrillator Per Patient 20 200 Each 4006. Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 1,000 Trips 4007. Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 100 Each 4008. Mileage for items 1,2 and 6 above 1,000 15,000 Each Option Year 4 Total Cost: $ ________________________ Total Base Period/ Plus All Option Years for 24 hour Ambulance: $ ______________ B.1.1 DELIVERY SCHEDULE Delivery Schedule: 24-hour Ambulance Service and Non-emergency Lie-Down Service Ambulance Services for the Southeast Louisiana Veterans Healthcare System: New Orleans, LA BASE PERIOD OF PERFORMANCE PLUS FOUR (4) OPTION YEARS April 1, 2020 thru September 30, 2020 BASE PERIOD October 1, 2020 thru September 30, 2021 OPTION YEAR ONE (1) October 1, 2021 thru September 30, 2022 OPTION YEAR TWO (2) October 1, 2022 thru September 30, 2023 OPTION YEAR THREE (3) October 1, 2023 thru September 30, 2024 OPTION YEAR FOUR (4) PERFORMANCE SUMMARY: PERFORMANCE STANDARDS SUMMARY REQUIRED SERVICE PERFORMANCE STANDARD MONITORING METHOD INCENTIVE/DISINCENTIVES FOR MEETING OR NOT MEETING THE PERFORMANCE STANDARDS Qualifications and Training of Contractor and personnel Qualifications and Training will be maintained and current 100% of the time. Review of documentation provided by the Contractor to the COTR 5% of the total invoice amount for the billing period shall be deducted when the performance standard is missed Vehicles and Equipment All vehicles and equipment shall be maintained in accordance with applicable licenses maintenance and requirements mandated by the state of Louisiana, 100% of the time Review of documentation provided by the Contractor to the COTR 5% of the total invoice amount for the billing period shall be deducted when the performance standard is missed. Customer Satisfaction 90% Customer Satisfaction rating or higher during the billing period Individual Customer Evaluation Reports and independent surveys conducted by the COTR. 5% of the total invoice amount shall be deducted when the performance standard is missed. For Scheduled services: Pick-up Patients Pick-up patient within 10 minutes before or after scheduled pick-up time. 95% on time per billing period Trip ticket and patient inquiry If the contractor fails to furnish services within the time specified, a penalty of twice the wait-time rate, to be computed in quarter hour increments, will be assessed on the monthly bill. If contractor is more than 30 minutes late for a pick-up the Government reserves the right to procure the services from another provider and charge the vendor any excess expense or charge the contractor for wait time as specified in the contract. Wait time Contractor shall wait at least 15 minutes after scheduled pick up time before requesting wait time to start. Request received on time 99% of the time per billing period Telephone, fax or email notification / request for wait time to Travel Office The contractor will be paid the rate stipulated in the contract for wait time over 15 minutes when authorized. If contractor fails to meet the performance standard 1% of the total invoice amount shall be deducted. Mileage Charges Mileage charges submitted on the invoice will be within +- 5% of the mileage for the distance as found on the Rand McNally Audits of invoices by the COTR The mileage overage will be subtracted from actual distance traveled for that trip. Repeated overages are possible grounds for termination of contract. Business Relations Business and management problems are resolved timely and efficiently. No more than 2 unresolved incidents during the contract period. COTR reports If contractor fails to meet the performance standard 5% of the total invoice amount shall be deducted. REQUESTED INFORMATION: (1) STATEMENT OF CABABILITY: Submit a brief description, five (5) pages or less, that demonstrates how your company has the supervision, facilities, labor and experience to perform the scheduled and unscheduled repairs and preventative maintenance of the equipment described above. Include experience in performing these services to the VA, other Government (Federal or State) agency, or for a private facility. Please specify your availability to start date and your address. (2) BUSINESS SIZE AND SOCIO-ECONOMIC STATUS: (a) Indicate whether your business is large or small (b) If small, indicate if your firm qualifies as a small, emerging business, or small disadvantaged business (c) If disadvantaged, specify under which disadvantaged group and if your firm is certified under Section 8(a) of the Small Business Act (d) Indicate if your firm is a certified Hub-zone firm (e) Indicate if your firm is a woman-owned or operated business (f) Indicate if your firm is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) or Veteran Owned Small Business (VOSB) (g) Include the DUNS number of your firm. (h) State whether your firm is registered with the System for Award Management (SAM) at https://www.sam.gov/portal/public/SAM/ and/or the VetBiz Registry at http://vip.vetbiz.gov/. (i) NOTE that any future solicitation could only be awarded to a contractor who is registered in SAM and to receive award based on VOSB or SDVOSB status you must be registered in the VetBiz Registry. Responses shall be submitted to 36C25620Q0135 no later than 12:00pm CST, Tuesday December 3, 2019. Fax or Telephone calls will not be accepted. Your response should include both the STATEMENT OF CABABILITY and BUSINESS SIZE AND SOCIO-ECONOMIC STATUS information as explained above. Please place "Attention: Ambulance Services, Southeast Louisiana Veterans Healthcare Systemr in the subject line of your response. This notice is to assist the VA in determining sources only. A SOLICITATION IS NOT CURRENTLY AVAILABLE AND MAY NOT DEVELOP FROM THIS RFI. If a solicitation is issued it will be announced later and all interested parties must respond to that solicitation announcement separately from the responses to this announcement. DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.

Inactive

Sources Sought Notice: DESCRIPTION: This is a sources sought to determine the availability of potential sources having the skills and capabilities necessary to provide the SPECIFIED REQUIREMENT. All i... Sources Sought Notice: DESCRIPTION: This is a sources sought to determine the availability of potential sources having the skills and capabilities necessary to provide the SPECIFIED REQUIREMENT. All interested vendors are invited to provide information to contribute to this market survey/sources sought including commercial market information. THIS IS NOT A SOLICITATION ANNOUNCEMENT. This is a sources sought synopsis only. Questions shall be submitted by email to Jennifer.adams7@va.gov. Provide only the requested information below. The purpose of this sources sought is to gain knowledge of potential qualified sources and their size classifications (Service Disabled/Veteran Owned Small Business (SDVOSB/VOSB), Hub zone, 8(a), small, small disadvantaged, woman owned small business, FSS/GSA contract schedule holders or large business) relative to NAICS CODE : 621910 Ambulance Service. PRODUCT/SERVICE CODE: V225 Transport, Travel, Relocation Travel/ Lodging/Recruitment; Ambulance. The size standard is $16.5M. Responses to this sources sought will be used by the Government to make appropriate acquisition decisions. After review of the responses to this sources sought synopsis, a solicitation announcement may be published on the GSA or FBO website. Responses to this sources sought synopsis are not considered adequate responses to the solicitation announcement. All interested offerors must respond to the solicitation announcement in addition to responding to this sources sought announcement. Please read the PWS carefully before responding to this RFI. Period of Performance: Base plus Four (4) Option Years. SPECIFIED REQUIREMENT: Network Contracting Office 16 (NCO16) is seeking sources for a potential contractor to perform the following type of service for24 Hour Ambulance and Lie-Down Services and Facility to Facility Ambulance Services for the New Orleans Outpatient Clinic Southeast Louisiana Veterans Healthcare System. STATEMENT OF WORK 24 HOUR AMBULANCE AND LIE-DOWN SERVICES AND FACILITY TO FACILITY AMBULANCE SERVICES FOR THE NEW ORLEANS OUTPATIENT CLINIC SOUTHEAST LOUISIANA VETERANS HEALTH CARE SYSTEM A.1. PURPOSE: The Southeast Louisiana Veterans Health Care System (SLVHCS) has a requirement for a twenty-four (24) hour 7 day a week ground ambulance services consisting of basic life support, advanced life support and stretcher transportation services for the beneficiaries of the Southeast Louisiana Veterans Health Care System to include all Outpatient Clinics in the Southeast Louisiana Veterans Health Care Systems catchment area. This shall include urgent or emergent requirements and non-emergency services. PURPOSE: The Southeast Louisiana Veterans Health Care System (SLVHCS) has a requirement for a Facility to Facility transportation alternative for patients that cannot be transported by any other means. Contractor to furnish Non-Emergency Lie-Down Service, and related services to beneficiaries of the Southeast Louisiana Veterans Health Care System located in New Orleans, Louisiana This is a Facility to Facility transportation alternative for patients that cannot be transported by any other means. Contractor to furnish Non-Emergency Lie-Down Service, and related services to beneficiaries of the Southeast Louisiana Veterans Health Care System located in New Orleans, Louisiana in accordance with the terms, conditions, provision and the schedule as ordered during the period of March 1, 2020 through September 30, 2021, both dates inclusive. A contract resulting from this solicitation will be awarded for a base year with up to four (4) one-year extension options. Award of the option year(s) is at the sole discretion of the SLVHCS. The contractor is required to perform the estimated requirements shown below. Unless stipulated in the chart below for pre-designated rates for specific facility to facility transports, the facility shall pay the contractor the rate of $____ per transport plus $______ per mile. A.1.1 DEFINITIONS: VA- Department of Veterans Affairs SLVHCS- Southeast Louisiana Veterans Health Care System, SLVHCS provides healthcare to veterans located in Orleans, St. Bernard, Plaquemines, Jefferson, St. Charles, Lafourche, Terrebonne, St. John, Tangipahoa, Washington, St. Tammany, St. James, St. Mary, Assumption Ascension, Livingston, St. Helena, East Baton Rouge, West Baton Rouge, Iberville, East Feliciana, West Feliciana, Iberia, St. Martin, and Point Coupee parishes. Ambulance- Vehicles for emergency medical care which provide a driver compartment and a patient compartment that will accommodate an Emergency Medical Technician (EMT), Paramedic, or RN as needed); equipment and supplies for emergency care at the scene as well as during transport; and, communication device and equipment for light rescue procedures. The ambulance is designed and constructed to afford relative safety and comfort, and to avoid aggravation of the patient s condition. Advanced Life Support (ALS) Transports Transports providing at a minimum an on-board Paramedic, cardiac monitoring, Advanced Cardiac Life support (ACLS) drugs and procedures, advanced airway management and medication monitoring and administration. Ambulance for ALS services shall be staffing accordance with current Louisiana State law and regulations governing the certification and licensure of private ambulances. Administrative Officer of the Day (AOD) - VA Official assigned during evenings and weekends. This person acts as the medical center director during off-hours Basic Life Support (BLS) Transports Ambulances providing services required for -critical patient care I which patients require an ambulance, staff I accordance with current Louisiana State laws and regulations governing the certification and licensure non of private ambulances. This ambulance at a minimum will be staff with a vehicle operation and an Emergency Medical Technician (EMT). Base Rate- Base Rate is defined as the rate paid for one-way transportation from a designated pickup point to the Mileage Threshold point. The base rate shall constitute full compensation for One-Way Trips which do not exceed the Mileage Threshold. Beneficiary- Veterans and other members determined to be eligible for benefits by the VA. Cardiac Monitor- a piece of electronic equipment for the continual observation of the functioning of the heart. Contractor- The term contractor as used herein refers to both the prime Contractor and his employees, and any subcontractors and their employees. The Contractor shall be responsible for assuring that his subcontractors comply with the provisions of this contract. Contracting Officer (CO) The person entering into this contract on behalf of the government and the only person authorized to make changes in the contract affecting scope, schedule and price. Contracting Officer Representative (COR) - Main point of contact for normal day-to-day service matters. Responsibilities include certification of invoices, placing orders for service, providing technical guidance, overseeing technical aspects of the contract. All administrative functions remain with the Contracting Officer. Flat Rate A pre-agreed price for transport between a designated pickup point and destination. For the purposes of this contract, New Orleans will mean a designated pickup point in Orleans Parish. Greater New Orleans Metropolitan area - Orleans, Jefferson, Plaquemines, St. Bernard, St. Tammany, St. Charles and St. John the Baptist parishes. Joint Commission - A national organization dedicated to improving the care, safety and treatment of patients in a health care facility and environment. Mileage/Mileage Threshold- The Mileage Threshold is defined as travel to a point 17 miles from the designated point of pickup for each trip. The contractor agrees and understands that the first 17 miles refers to the first 17 miles from the point where the VA patient is picked up by the contractor for transportation purposes. Payment for mileage charges will only begin after the first seventeen miles. Charges for miles traveled within the mileage threshold will be inclusive in the Base Rate. The latest edition of the Rand McNally shall determine trip mileage (http://www.randmcnally.com/). Oxygen Administration- (HCPCS 0422) Ambulance (ALS or BLS) oxygen and oxygen supplies, life sustaining situation, administered with a nasal cannula or respiratory mask or non-rebreather mask. Scheduled Trip(s)- Trips which the Contractor has been given advance notice of required services and a specific pick-up time by 6:00 pm the prior business day. Lie-Down Stretcher Transport - Transportation for those patients who require supine service and no medical supervision requirements. Trip - A trip is defined as the distance one way only , over which a beneficiary will be transported. If Contractor delivers patient, then waits and then returns patient to point of pick-up, this is counted as two One-Way Trips. Unscheduled Trip(s) - The term unscheduled trip refers to those trips required on an as-needed basis and advance notice is not given. Waiting- The time required for the Contractor to wait at designated pick-up and/or delivery points in performing contract services. Waiting time is verified by the authorized SLVHCS personnel. Waiting Grace Period- The waiting grace period is defined as fifteen (15) minutes prior to the time waiting charge commence. Travel Office Personnel: VA Travel Office Employees authorized to coordinate authorized transportation at VA expense: Transportation Assistant, Administrative Officer of the Day (AOD), team leader Supervisor of the Travel Office, the Assistant Chief, Business Operations and the Chief, Business Operations. B.1 Schedule of Services and Costs Base Period: April 1, 2020-September 30, 2020 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 0001 Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 175 Trips 0002 Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 350 Trips 0003 Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 58 Each 0004 Oxygen Administration (Per Patient ) 20 175 Each 0005 Monitor/Defibrillator Per Patient 20 117 Each 0006 Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 583 Trips 0007 Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 58 Each 0008 Mileage for items 1,2 and 6 above (Not including the first 17 miles) 1,000 8750 Each Base Year Total Cost: $________________________ Schedule of Services and Costs Option Year 1: October 1, 2020 September 30, 2021 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 1001 Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 300 Trips 1002 Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 600 Trips 1003 Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 100 Each 1004. Oxygen Administration (Per Patient ) 20 300 Each 1005. Monitor/Defibrillator Per Patient 20 200 Each 1006. Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 1,000 Trips 1007. Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 100 Each 1008. Mileage for items 1,2 and 6 above 1,000 15,000 Each Option Year 1 Total Cost: $ ______________________ Schedule of Services and Costs Option Year 2: October 1, 2021 September 30, 2022 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 2001. Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 300 Trips 2002. Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 600 Trips 2003. Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 100 Each 2004. Oxygen Administration (Per Patient ) 20 300 Each 2005. Monitor/Defibrillator Per Patient 20 200 Each 2006. Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 1,000 Trips 2007. Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 100 Each 2008. Mileage for items 1,2 and 6 above 1,000 15,000 Each Option Year 2 Total Cost: $ ________________________ Schedule of Services and Costs Option Year 3: October 1, 2022 September 30, 2023 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 3001. Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 300 Trips 3002. Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 600 Trips 3003. Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 100 Each 3004. Oxygen Administration (Per Patient ) 20 300 Each 3005. Monitor/Defibrillator Per Patient 20 200 Each 3006. Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 1,000 Trips 3007. Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 1,000 Each 3008. Mileage for items 1,2 and 6 above 1,000 15,000 Each Option Year 3 Total Cost: $ _________________________ Schedule of Services and Costs Option Year 4: October 1, 2023 September 30, 2024 Furnish 24-hour Ambulance Service and Non-emergency Lie-Down Service and related services to beneficiaries of the New Orleans SLVHCS in accordance with all terms, conditions, provisions and the schedule as ordered. Reimbursement of Transport is defined as a One-way Trip. Services Minimum Maximum Unit Unit Price Amount 4001. Advanced Life Support (ALS) Transport (base rate, one-way only, includes first 17 miles) 1 300 Trips 4002. Basic Life Support (BLS) Transport (base rate, one-way only, includes first 17 miles) 50 600 Trips 4003. Ambulance Waiting Time (ALS or BLS ambulance, 15-minute intervals starting after 15-minute grace period) 10 100 Each 4004. Oxygen Administration (Per Patient ) 20 300 Each 4005. Monitor/Defibrillator Per Patient 20 200 Each 4006. Lie-down Stretcher Transport (base rate, one-way only, includes first 17 miles) 200 1,000 Trips 4007. Lie-Down Stretcher Transport Waiting Time (15-minute intervals starting after 15-minute grace period) 10 100 Each 4008. Mileage for items 1,2 and 6 above 1,000 15,000 Each Option Year 4 Total Cost: $ ________________________ Total Base Period/ Plus All Option Years for 24 hour Ambulance: $ ______________ B.1.1 DELIVERY SCHEDULE Delivery Schedule: 24-hour Ambulance Service and Non-emergency Lie-Down Service Ambulance Services for the Southeast Louisiana Veterans Healthcare System: New Orleans, LA BASE PERIOD OF PERFORMANCE PLUS FOUR (4) OPTION YEARS April 1, 2020 thru September 30, 2020 BASE PERIOD October 1, 2020 thru September 30, 2021 OPTION YEAR ONE (1) October 1, 2021 thru September 30, 2022 OPTION YEAR TWO (2) October 1, 2022 thru September 30, 2023 OPTION YEAR THREE (3) October 1, 2023 thru September 30, 2024 OPTION YEAR FOUR (4) PERFORMANCE SUMMARY: PERFORMANCE STANDARDS SUMMARY REQUIRED SERVICE PERFORMANCE STANDARD MONITORING METHOD INCENTIVE/DISINCENTIVES FOR MEETING OR NOT MEETING THE PERFORMANCE STANDARDS Qualifications and Training of Contractor and personnel Qualifications and Training will be maintained and current 100% of the time. Review of documentation provided by the Contractor to the COTR 5% of the total invoice amount for the billing period shall be deducted when the performance standard is missed Vehicles and Equipment All vehicles and equipment shall be maintained in accordance with applicable licenses maintenance and requirements mandated by the state of Louisiana, 100% of the time Review of documentation provided by the Contractor to the COTR 5% of the total invoice amount for the billing period shall be deducted when the performance standard is missed. Customer Satisfaction 90% Customer Satisfaction rating or higher during the billing period Individual Customer Evaluation Reports and independent surveys conducted by the COTR. 5% of the total invoice amount shall be deducted when the performance standard is missed. For Scheduled services: Pick-up Patients Pick-up patient within 10 minutes before or after scheduled pick-up time. 95% on time per billing period Trip ticket and patient inquiry If the contractor fails to furnish services within the time specified, a penalty of twice the wait-time rate, to be computed in quarter hour increments, will be assessed on the monthly bill. If contractor is more than 30 minutes late for a pick-up the Government reserves the right to procure the services from another provider and charge the vendor any excess expense or charge the contractor for wait time as specified in the contract. Wait time Contractor shall wait at least 15 minutes after scheduled pick up time before requesting wait time to start. Request received on time 99% of the time per billing period Telephone, fax or email notification / request for wait time to Travel Office The contractor will be paid the rate stipulated in the contract for wait time over 15 minutes when authorized. If contractor fails to meet the performance standard 1% of the total invoice amount shall be deducted. Mileage Charges Mileage charges submitted on the invoice will be within +- 5% of the mileage for the distance as found on the Rand McNally Audits of invoices by the COTR The mileage overage will be subtracted from actual distance traveled for that trip. Repeated overages are possible grounds for termination of contract. Business Relations Business and management problems are resolved timely and efficiently. No more than 2 unresolved incidents during the contract period. COTR reports If contractor fails to meet the performance standard 5% of the total invoice amount shall be deducted. REQUESTED INFORMATION: (1) STATEMENT OF CABABILITY: Submit a brief description, five (5) pages or less, that demonstrates how your company has the supervision, facilities, labor and experience to perform the scheduled and unscheduled repairs and preventative maintenance of the equipment described above. Include experience in performing these services to the VA, other Government (Federal or State) agency, or for a private facility. Please specify your availability to start date and your address. (2) BUSINESS SIZE AND SOCIO-ECONOMIC STATUS: (a) Indicate whether your business is large or small (b) If small, indicate if your firm qualifies as a small, emerging business, or small disadvantaged business (c) If disadvantaged, specify under which disadvantaged group and if your firm is certified under Section 8(a) of the Small Business Act (d) Indicate if your firm is a certified Hub-zone firm (e) Indicate if your firm is a woman-owned or operated business (f) Indicate if your firm is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) or Veteran Owned Small Business (VOSB) (g) Include the DUNS number of your firm. (h) State whether your firm is registered with the System for Award Management (SAM) at https://www.sam.gov/portal/public/SAM/ and/or the VetBiz Registry at http://vip.vetbiz.gov/. (i) NOTE that any future solicitation could only be awarded to a contractor who is registered in SAM and to receive award based on VOSB or SDVOSB status you must be registered in the VetBiz Registry. Responses shall be submitted to 36C25620Q0135 no later than 12:00pm CST, Tuesday December 3, 2019. Fax or Telephone calls will not be accepted. Your response should include both the STATEMENT OF CABABILITY and BUSINESS SIZE AND SOCIO-ECONOMIC STATUS information as explained above. Please place "Attention: Ambulance Services, Southeast Louisiana Veterans Healthcare Systemr in the subject line of your response. This notice is to assist the VA in determining sources only. A SOLICITATION IS NOT CURRENTLY AVAILABLE AND MAY NOT DEVELOP FROM THIS RFI. If a solicitation is issued it will be announced later and all interested parties must respond to that solicitation announcement separately from the responses to this announcement. DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.