The Department of Veterans Affairs NCO 15 Contracting Office intends to solicit commercial Telephone Operator Services for the Kansas City VA Medical Center located at 4801 East Linwood Boulevard, Kansas City, MO 64128-2226. Services are required 24 hours per day, 7 days per week, on site in support of KCVAMC and all associated sites, with the contractor providing all personnel, supervision, management, and other necessary resources. The government intends to award a single Firm Fixed Price contract consisting of a base period and four option years, with individual bulk-funded task orders issued by NCO 15. The applicable NAICS is 561421 (Telephone Answering Services) with a $19 million size standard. The solicitation is expected to be released on or about September 10, 2026.