Inactive

Presolicitation Notice Page 4 of 4 Presolicitation Notice *=Required Field Presolicitation Notice Page 1 of 4 SUBJECT* 2023 HCHV CERS Acquisition, Kansas City, MO Safe Haven (VA-23-00038439) GENERAL I... Presolicitation Notice Page 4 of 4 Presolicitation Notice *=Required Field Presolicitation Notice Page 1 of 4 SUBJECT* 2023 HCHV CERS Acquisition, Kansas City, MO Safe Haven (VA-23-00038439) GENERAL INFORMATION CONTRACTING OFFICE S ZIP CODE* 66048 SOLICITATION NUMBER* 36C25523Q0182 RESPONSE DATE/TIME/ZONE ARCHIVE 30 DAYS AFTER THE RESPONSE DATE SET-ASIDE PRODUCT SERVICE CODE* G004 NAICS CODE* 623220 PLACE OF PERFORMANCE POSTAL CODE COUNTRY CONTACT INFORMATION CONTRACTING OFFICE ADDRESS Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048 POINT OF CONTACT* Patricia A. Trusler patricia.trusler@va.gov 913.946.1198 DESCRIPTION Purpose: The purpose of this Notice is to announce that Network Contracting Office (NCO) 15, Leavenworth KS intends to solicit proposals from contractors to provide services as part of its Health Care for Homeless Veterans (HCHV) Low Demand Safe Haven (LDSH) program for Contracted Emergency Residential Services. Services will be for the Department of Veterans Affairs Kansas City VA Medical Center (Kansas City VAMC). Objective/Milestone: The goal of the HCHV LDSH program is to end homelessness amongst Kansas City VAMC Veteran population by enhancing current homeless service capacity. The intent of this contract is to engage a community provider to offer homeless Veterans services through the Contracted Emergency Residential Services program, enhanced by the services as defined in the Statement of Work. Services will be provided 24/7 to homeless Veterans. Recent national trends in service provision for the homeless outside of the VA system include the utilization of Safe Havens as an alternative to shelter care or as a placement after unsuccessful discharge from an inpatient or residential treatment program due to relapse-related issues. A Safe Haven is a form of supportive housing that serves hard-to-reach homeless persons with severe mental illnesses and/or substance use disorders. It is a low demand model of service delivery that allows clients to engage in treatment and services at their own pace. This contract is expected to house and serve homeless male and female Veterans in need of placement in a safe environment with onsite supportive services. The rapid stabilization of the Veterans in other appropriate transitional or permanent housing within 60 days, with no more than 180 days, without a planned reason for the extension, is an expected outcome of this Contract. The VA anticipates issuing a solicitation for this requirement on or about May 01, 2023, with a closing date for proposals on or about June 01, 2023. The solicitation will be available for download from SAM.gov | Contract Opportunities. Interested contractors will be responsible for downloading copies of solicitation (and any subsequent amendments) from that website, and no hard copies will be made available. The solicitation will provide full information to contractors about the proposal submission process. Prospective offerors are encouraged to register their interest in the solicitation on the SAM website so that they are notified of the issuance of the solicitation and any amendments. The Solicitation will be published under the NAICS Code 623220 with a small business size standard of $19M. Based on the Contracting Officers completed Market Research report IAW FAR Part 10, the procurement will be solicited as unrestrictive, full and open competition to meet the Governments needs for HCHV LDSH CERS services to house up to 20 Veterans per day for the Kansas City surrounding area. Telephone requests for information or questions will NOT be accepted. Please email requests or questions to Patricia Trusler patricia.trusler@va.gov and ensure that the subject line includes: PRESOL-HCHV LDSH CERS Services Kansas City VAMC. Places of Performance: Services shall be provided within a fifteen (15) mile radius of the following locations: Kansas City VA Medical Center, 4801 Linwood Blvd., Kansas City, MO 64128 If no facilities are available within this area, consideration will be given to the Contractor whose facility meets all the stated requirements and is closest to the Medical Center

Inactive

Sources Sought Notice Sources Sought Notice Page 3 of 3 Sources Sought Notice *= Required Field Sources Sought Notice Page 1 of 3 SUBJECT* 2023 HCHV CERS Acquisition, Kansas City, MO GENERAL INFORMATI... Sources Sought Notice Sources Sought Notice Page 3 of 3 Sources Sought Notice *= Required Field Sources Sought Notice Page 1 of 3 SUBJECT* 2023 HCHV CERS Acquisition, Kansas City, MO GENERAL INFORMATION CONTRACTING OFFICE S ZIP CODE* 66048 SOLICITATION NUMBER* 36C25523Q0182 RESPONSE DATE/TIME/ZONE 02-23-2023 5pm CENTRAL TIME, CHICAGO, USA ARCHIVE 10 DAYS AFTER THE RESPONSE DATE RECOVERY ACT FUNDS N SET-ASIDE PRODUCT SERVICE CODE* G004 NAICS CODE* 623220 CONTRACTING OFFICE ADDRESS Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048 POINT OF CONTACT* Contract Specialist Patricia A. Trusler patricia.trusler@va.gov No questions will be answered by phone. PLACE OF PERFORMANCE ADDRESS Kansas City VA Medical Center 4801 Linwood Blvd. Kansas City, MO 64128 COUNTRY USA ADDITIONAL INFORMATION AGENCY S URL https://www.va.gov/ URL DESCRIPTION Contract Specialist AGENCY CONTACT S EMAIL ADDRESS patricia.trusler@va.gov EMAIL DESCRIPTION Contract Specialist DESCRIPTION SOURCES SOUGHT DISCLAIMER THIS IS NOT A SOLICITATION AND NO CONTRACTS SHALL BE AWARDED FROM THIS NOTICE. No reimbursement will be made for any costs associated with providing information in response to this notice or any follow up information requested. SDVOSB and VOSB respondents are encouraged to provide proof of verification in VIP. Consistent with Public Law 109-461 (38 U.S.C. 8127 and 8128), the VA shall award contracts based upon competition restricted to SDVOSBs or VOSBs when a contracting officer has a reasonable expectation, based on market research, that two or more firms listed as verified in Vendor Information Pages database are likely to submit offers and an award can be made at a fair and reasonable price that offers best value to the United States. SOURCES SOUGHT DESCRIPTION This is NOT a solicitation announcement. This is an sources sought only. The purpose of this sources sought is to gain knowledge of potential qualified sources and their size classification relative to NAICS 623220. Responses to this sources sought will be used by the Government to make appropriate acquisition decisions. After review of the responses to this sources sought, a solicitation announcement may be published. Responses to this sources sought synopsis are not considered adequate responses for a solicitation announcement. DESCRIPTION, SPECIFICATIONS AND REQUIREMENTS 1. OVERVIEW: The Department of Veteran Affairs, Kansas City VA Medical Center hereafter referred to as KCVAMC is located at 4801 Linwood Blvd., Kansas City, MO 64128, requires Contractor to provide homeless veteran services through a Low Demand Safe Haven (LDSH) model of residential care at a facility located within 25 miles of the above Medical Center. These services, 20 Bed Days of Care (BDOC) not to exceed 7300 BDOC annually, are to be provided to homeless Veterans as defined in the Performance Work Statement (PWS). The VA National Center on Homelessness among Veterans ( the Center ) will provide ongoing training for program development for both contract providers and VA staff. Contractor will be evaluated based on the Center s established evaluation protocol and program fidelity measures. Low Demand Safe Haven (LDSH) programs target and prioritize homeless Veterans transitioning from literal street homelessness, Veterans being discharged from institutions, and Veterans who recently became homeless and require safe and stable living arrangements while they seek permanent housing. LDSH Programs, either directly or through linkage with community and other VA services, provide time-limited services such as supporting mental health stabilization, SUD treatment services, enhancement of independent living skills, vocational training, and employment services. Emphasis is placed on referral and placement in permanent housing or longer-term residential programs utilizing VA and/or community resources. Lengths of stay in LDSH typically range from 30 to 90 days with the option to extend based on clinical need. Health Care for Homeless Veterans (HCHV) is a national program serving Veterans throughout the country. This program is expected to continue expansion as it becomes an integral part of VA interventions to assist Veterans impacted by homelessness. Recent national trends in service provision for the homeless outside the VA system include the utilization of Safe Havens as an alternative to shelter care or as a placement after unsuccessful discharge from an inpatient or residential treatment program due to relapse-related issues. Safe Haven is a form of supportive housing that serves hard-to-reach homeless persons with severe mental illnesses and/or substance use disorders currently living on the streets and that have been unable or unwilling to participate in more traditional supportive services. It is a low demand model of service delivery that allows clients to engage in treatment and services at their own pace. The VA has previously not been able to provide services focused on shelter diversion and early stabilization in community-based environments. Safe Haven will add this missing component to the VA s continuum of care. Eligibility will be determined by the VA, based on veteran status; meeting the McKinney-Vento Homeless Assistance Act definition of homelessness (see http://www.hudhre.info/hearth/ for additional information); and an assessment by the VA HCHV program resulting in a determination of making the Veteran highly vulnerable and requiring LDSH services. This is an indefinite delivery/indefinite quantity contract for the period September 28, 2023 to September 27, 2028 in accordance with FAR 16.5. 2. BACKGROUND AND OVERVIEW: The Department of Veteran Affairs (VA) has been providing direct and specialized services for homeless Veterans for nearly 25 years. The Secretary of the VA has set a zero-tolerance policy for homelessness within the Veteran population. As part of the Plan to End Homelessness among Veterans announced in late 2009, the Veterans Health Administration has been increasing both capacity of existing programs and services offered to program participants. The plan calls for utilizing new models of care not previously offered by VA. The VA s Plan to End Veteran Homelessness calls for enhancing current homeless service capacity as well as developing new programs and initiatives in concert with community and federal partners. This contract will enable the KCVAMC to engage a community provider to offer homeless Veterans services through a LDSH model of residential care. This model will offer services 20 Bed Days of Care (BDOC) not to exceed 7300 BDOC annually to homeless Veterans under the HCHV LDSH program enhanced by the services as defined in the PWS. Rapid stabilization of the Veterans medical, mental health, substance abuse and other psychosocial problems in order to place Veterans in other appropriate transitional or permanent housing within 60 to 90 days, with no more than 180 days, without a planned reason for the extension approved by the VA Liaison, is an expected outcome of this Contract. The community-based Contractor should have a minimum of 18 months experience as an LDSH provider or 18 months experience with other Emergency Shelter models or experience with direct service to the homeless, or a combination of the above documented in his proposal. This contract will be awarded to a Contractor having an acceptable facility within 25 miles of the KCVA Medical Center. If no facilities are available within this area, consideration will be given to the Contractor whose facility meets all the stated requirements and is closest to the Medical Center. A VA Liaison to the Contractor will be identified by the homeless program leadership at VA. This individual will act as the coordinator of LDSH program for administrative related issues and clinical liaison for all client related issues between the Contractor and VA by providing clinical oversight. The VA Liaison will not provide direct clinical supervision to Contractor staff. The VA Liaison will also consult with and provide input to the Contractor as needed. The Contractor shall provide all labor, supervision, housing, material and supplies necessary to provide emergency residential placement, treatment and supportive services through the HCHV program LDSH Model. Services will be provided on-site at the Contractor s facility, in accordance with all term s conditions, provisions and requirements listed herein. The prices provided in the Price Schedule shall be inclusive of all basic services as may be necessary in the treatment of the Veteran. Basic services shall be as defined in the Performance Work Statement. 3. IMPLEMENTATION TIMELINE: The contract facility and associated onsite services are expected to pass inspection and become fully operational within 30 days from the date of contract award. Failure to meet the 30-day milestone may result in the contract being terminated. The Contractor will demonstrate successful completion of the following tasks, validated by VA inspection, prior to receiving Veteran referrals and invoicing for payment: a. Site control demonstrated at time of contract award. This may be through ownership or lease. All permits and license will be reviewed. The Contractor is required to ensure that the facility used for this contract meets fire and safety code imposed by the State law, and the Life Safety Code of the National Fire and Protection Association. It is important to note that typically the Life Safety Code is more stringent than local or state codes. No additional funds will be made available for capital improvements under this contract. Applicants also should note that all facilities, unless they are specifically exempted under the Life Safety Code, are required to have an operational sprinkler system. VA will conduct an inspection that Contractor sites must pass prior to contract award. The Contractor is required to ensure the facility used for this contract meets the Americans with Disabilities Act (ADA) guidelines for accessible accommodations for Veterans with physical limitations or impairments. This is also referred to as Architectural Barriers Act compliant. At least 5% 7% of a facility s HCHV Contract Residential Care beds must meet ADA accessibility requirements, to include entrances/exits, bathroom facilities, and common areas. For example, if a Contractor has 20 beds for the HCHV Contract Residential Care program in the facility, two (2) to four (4) of those beds must be accessible to Veterans with physical limitations or impairments. Veterans must not be segregated from the rest of the facility due to physical disability; they must have full access to the services and supports at the facility. Contractor facility must be licensed as required for the particular setting under State or Federal authority, and must meet all applicable local, state, and/or Federal requirements concerning licensing and health/occupancy codes. Copies of valid licenses must be provided to the VA at the time of pre-inspection and for all annual inspection reviews. Where applicable, the facility must have a current occupancy permit issued by the authority having jurisdiction. Contracted Emergency Residential Services housing and supportive services for female Veterans under this contract are required to ensure the safety and privacy of these Veterans. Men and women must have separate bathroom facilities. The facility must have female residential rooms or sections that are securely segregated or restricted from men to ensure safety and privacy. If the facility cannot accommodate both male and female Veterans at one location, the provider must make available equivalent facilities and services for the opposite gender that meet the terms of the contract for facilities and services. b. Pre-Award Inspection of the facility and on-site services conducted by VA contract inspection team. This team is made up of HCHV clinical staff, VA fire and safety officials, nursing, dietetics, and other staff as deemed necessary for facility inspection. Pre-award inspection will be completed within 30 days of proposal submission. Any items requiring corrective action will be communicated to the Contractor in writing within one (1) week of inspection. c. Complete the abatement of all inspection corrective action(s) and pass VA inspection. To be completed within 30 days of pre-award inspection. d. Identify all staff required per the PWS, have them in place and available to provide full range of case management and services to Veterans. To be completed within 30 days of contract award. e. Work will be performed at the Contractor s facility within the geographic limitations outlined above. Government furnished workspace will not be provided for this effort. Government furnished property will not be provided to the Contractor. All equipment required by the Contractor will provided at their expense. The Contractor will be required to attend frequent meetings and planning sessions at VA throughout the term of the contract. f. The Contractor shall not commence performance under this contract until the Contracting Officer has conducted a kick off meeting or has advised the Contractor that a kick off meeting is waived. 4. GUIDELINES FOR SERVICES: a. The Contractor must provide a safe environment for all Veterans consistent with the Safe Haven model of housing and services. The Contractor will offer a low-demand environment with a minimum set of rules designed to re-establish trust in the chronically homeless Veteran and engage the Veteran in needed treatment services. Contractor must have written policies and procedures in place that address the following concerns and situations: Acceptance of treatment cannot be a condition of admission or continued stay; Medication adherence or compliance cannot be a condition of admission or continued stay; Abstinence from alcohol or drugs cannot be a condition of admission or continued stay; Infractions of rules should be used as opportunities for engagement; Management of suspected or known drug or alcohol use or relapse by one or more Veterans and interventions based on the Safe Haven model including Motivational Interviewing and Harm Reduction; On-site contraband, weapons, drug or alcohol related paraphernalia (i.e., found alcohol, drugs, drug works , etc.) and utilize interventions based on the Safe Haven model; Safe prescription medication storage and handling, including specific provisions for prescribed controlled substances; Room inspections, including methods and frequency to be tracked in a log and available for review by VA staff upon request; Grievance process to address Veteran complaints with time frames for responses from the Contractor s program/facility management; Client abandonment of belongings in the facility, including time frames and procedures for disposal; Process to elicit client satisfaction with the facility and onsite services, including information collection methods and frequency, and process for utilizing the information for continual performance improvement purposes; and Procedure for medical records request by veteran with a specifics regarding re-release of information. b. These policies and procedures must be communicated to Veterans both verbally and in writing in a manner that is understandable within 72 business hours of admission to the facility. This communication must be documented in the Veteran s client record. c. House rules and expectations should be kept to a minimum, be simple, and should focus on safety of the Veterans and staff. Most Veterans may have had difficulty in the past adhering to settings where strict rules are applied. The rules should reward positive behavior, be enforceable, relate to the living situation, provide for safety of the Veterans and provide opportunities for engagement. Veterans will not be discharged for the use of alcohol or drugs. Many of the Veterans that this program will target have failed programs in the past for their inability to stay clean and sober. Maintaining housing stability will be the primary goal for each Veteran. To provide for the safety of the Veteran(s), the Contractor must have written policies and procedures in place that clearly indicate the following are prohibited: Dealing or use of illicit drugs/alcohol at the facility; Buying or selling of alcohol or drugs in the facility; Sexual activity between Veterans (including kissing and holding hands); Violence or threat of violence toward Veterans or facility staff; Destruction of facility property; Possession of weapons. d. Although rules must be kept simple and demands on the Veterans low, it is required that staff at the facility stay continuously engaged with the Veterans. Policies and procedures for staff should reflect the following: Regular room checks should occur with a strong focus on maintaining a safe environment that promotes the well-being of all Veterans; Staff is trained in providing flexible, respectful responses to infractions of rules; Homeless Veterans will not be discharged for drinking or use of drugs off property, non-compliance with prescribed medication or infractions of house rules that do not constitute a risk to their personal safety or the safety of the facility Veterans or staff; and assertive engagement by the staff with patients regarding these problems is the preferred course of action to deal with these common problems of the Safe Haven facility. e. The Contractor must communicate policies and procedures to Veterans both verbally and in writing in a manner that is understandable to each Veteran upon admission to the facility, in the form of a written Veteran handbook that is verbally reviewed by the assigned case manager with the Veteran. All updates to any policies and procedures must be reviewed with Veterans with 7 days of revision. This communication must be documented in the Veteran s client record. 5. BASIC SERVICES. The Contractor shall furnish each Veteran referred for care under this contract the following basic services: a. ROOM AND BOARD: Room and Board to include a bed and other furnishings such as a dresser, storage, and personal linens (towels and bed sheets). The bed must be designated for use exclusively by the individual Veteran from the time of admission to the time of discharge. The bed must be situated in a room that affords the Veteran safety, privacy and security. Each Veteran must have a safe and secure place to store their belongings that is readily accessible to the Veteran (such as a locking closet, a locking armoire, a locker, etc.) Meals to include at least three (3) nutritionally adequate meals a day, 7 days a week and availability of nutritious snacks between meals and bedtime for those requiring or desiring additional food, when it is not medically contraindicated. This is to include alternative meals or food supplies for Veterans with dietary restrictions if medically indicated (e.g., diabetic, renal, and soft mechanical diets) and reasonable accommodation for Veterans with cultural/religious preferences around food (e.g., Kosher, Sikh). A VA dietitian may assess printed menus as well as Veterans satisfaction with meals and the actual consumption of food offered in determining the Contractor s success in meeting this requirement during annual facility inspection or at any point during the contract period. b. LAUNDRY FACILITIES: On-site laundry facilities and supplies for Veterans to do their own laundry or to have laundry done. The Contractor is responsible for the costs of laundry services. c. INTERNET AND COMPUTER ACCESS: Internet access shall be available to Veterans residing at the facility. Access shall consist of a service/speed rating of at least 10 Megabytes per Second (Mbps) Download, 1Mbps Upload or better. Wireless or other access shall be provided so that it is possible for three (3) or more users to access internet services simultaneously. Facility shall provide hardware (computer(s), printer, etc.) to be utilized. Veterans conducting online employment or housing searches and application should be given priority of usage. The Contractor will be responsible for establishing hours of usage as well as setting any internet controls or firewall they deem essential. d. ENVIRONMENT OF CARE SERVICES: The Contractor must provide a clean and comfortable environment of care that is structurally sound facility; does not pose any threat to the health and safety of the occupants and protects them from the elements. The facility entries and exit locations are capable of being utilized without unauthorized use and provide alternate means of egress in case of fire; every room or space will have natural or mechanical ventilation; be free of pollutants in the air at levels that threaten the health of Veterans; provide a water supply free from contamination; has sufficient sanitary facilities in proper operational condition, allowed to be used in privacy, and are adequate for personal cleanliness and the disposal of human waste. Facility must have adequate heating and or cooling mechanisms that are in proper operating condition; adequate natural or artificial illumination to permit normal indoor activities and to support the health and safety of Veterans; provides sufficient electrical sources to permit use of essential electrical appliance while assuring safety from fire. All housing and equipment will be maintained in a sanitary manner free from pests, insects and vermin and will provide a warm, welcoming, and respectful atmosphere through lighting and décor. Contractor ensures that furniture is well maintained and comfortable. It is the Contractor s responsibility to maintain a clean and comfortable environment that meets these conditions. For example, the Contractor would be responsible for alleviating a bed bug infestation by hiring an exterminator at its own expense. e. ON-SITE OFFICE SPACE FOR VA STAFF: The Contractor must provide designated onsite furnished office space for VA staff to meet with Veterans at the contracted facility. The office space must afford the VA staff and Veterans privacy and confidentiality when meeting. f. TRANSPORTATION: The Contractor will ensure that transportation is available for Veterans at admission to LDSH, to attend medical/mental health appointments, search for permanent housing and to address other care needs. This can be done through provision of bus passes, utilization of cab services or LDSH Contractor transportation. These costs will be considered part of the basic services provided. g. OUTREACH: Outreach will be conducted by the Safe Haven provider and VA homeless outreach staff in conjunction with street outreach teams within VA catchment area. Outreach by the provider should be conducted collaboratively with HCHV staff and will target chronically homeless Veterans who have difficulty accepting housing and services from traditional programs. Homeless Veterans with severe mental illness and persistent substance use problems that have not responded to traditional programs and meet the definition of a chronically homeless person are a primary target. For this program, we will use the U.S. Department of Housing and Urban Development s working definition of a chronically homeless person, as one who in general, is an unaccompanied disabled individual who was been continuously homeless for over one year . Engagement with the Veteran should be goal-directed with consistent staff geared toward building trust and getting the Veteran to accept and remain in the Safe Haven residence. Evidence-based practices, such as Motivational Interviewing Harm Reduction and critical time intervention, should be utilized. h. The Contractor shall comply with the principles listed in 38 CFR 17.707(b) to provide housing and supportive services in a manner that is free from religious discrimination. MEDICATIONS: Contractor shall provide Veterans with appropriate space and security for the storage of medications as outlined in VHA-10-10115a HCHV Contractor Provider Inspection Template. A list of current medications will be available for each resident in the case record. Veterans will manage medications but should have a secure storage area in which to keep them. (1) The Contractor shall have a written procedure that address the storage while providing access to medications and safe disposal of medications and syringes. Each Veteran shall be educated about the medication procedures and the importance of safely storing their medications. 6. ADDITIONAL CONTRACT REQUIREMENTS: a. CASE MANAGEMENT SERVICES: The Contractor shall provide, at minimum, the following case management services to Veterans in the program: (1) Engagement of the Veteran in the service planning process. Contractor will carry responsibility for interviewing, counseling and case managing identified Veterans by conducting psychosocial assessments to identify treatment needs which affect the Veterans adjustment to their environment. (2) Contractor will assess the psychosocial and environmental needs or dysfunction secondary to or exacerbating the social, substance or psychiatric problems, which might contribute to Veterans readjustment challenges in the community. Contractor establishes and maintains an intensive therapeutic relationship with the Veteran, staff, and community programs/agencies, and is responsible for formulating case-management treatment goals with the primary goal being to obtain stable housing and plans that address identified needs, stressors and problems. (3) Contractor will conduct high-risk screening, psychosocial assessment and treatment planning, actively involving the Veteran and their family or significant others, in coordination with the team members. Psychosocial assessments will include goals for clinical treatment. Contractor coordinates and documents clinical case management and psychosocial services and documents the overall effectiveness of the case management services provided. Specifically, Contractor will: (4) Develop a highly Individualized Service Plan (ISP) with the Veteran consistent with LDSH program goals; the plan must specifically include provisions for Veteran placement into an appropriate transitional or permanent housing placement within 60-90 days of admission to the HCHV LDSH facility with no more than 180 days without a planned reason for extension approved by the VA Liaison. The housing placement planning must take into account all appropriate and available community-based housing options as well as the Veteran s preferences regarding location and housing type. The plan should also be focused on getting the Veteran(s) to accept services, especially mental health and substance use services that will allow attainment of transitional or permanent housing. (5) Complete a written ISP within the first 7 days of program admission and signed by the Contractor, the Veteran, and the VA Liaison. (6) Review ISP a minimum every thirty (30) days thereafter in a clinical meeting with the Veteran and the liaison. (7) Make changes in plans in consultation with the Veteran at weekly case management meetings. Weekly case management meetings with Veterans will focus on the objectives and tasks in the ISP. Contracted case manager will provide Veteran with a written copy of their weekly tasks. (8) Screen each Veteran for suicidal and homicidal risk as necessary. If the Veteran is a danger to him/herself or others Contractor will take immediate steps to provide appropriate intervention. Crisis management will focus on immediate safety for the Veteran and LDSH Contract staff. The Contractor will follow its established policies and protocols for managing crisis situations. The Contractor will provide said policies and protocols to the VA at the outset of the contract and upon any modification to the policies and protocols. The Contractor will contact the VA Liaison and inform of the incident immediately upon safe to do so. (9) Contractor will conduct weekly case conferencing with Contractor clinical Director, Contractor Case Managers, VA Liaison and other VA Homeless and Contractor staff as necessary. Coordinate with VA Liaison during weekly case conferences regarding updates and changes in Veterans care plans to foster a collaborative relationship with the VAMC and Contractor in meeting Veterans needs. Case conferencing may be done in person or by telephone or video conference calls as determined by VA staff. (10) Obtain relevant Releases of Information to communicate and coordinate Veterans treatment with VA and other community-based service providers. (11) Work in close collaboration with the VA Liaison to ensure Veterans connections to needed VA medical, mental health, and substance abuse treatment and care. (12) Contractor will take primary responsibility for assisting Veterans in completing housing applications and other benefits paperwork as needed. Contractor will assist Veterans in obtaining the needed documentation required for complete applications including but not limited to, birth certificates, state ID, income verification and any additional information required by housing resources and potential income supports. (13) Contractor will provide transportation for Veterans to attend appointments at the VA, potential housing placements, benefits agencies, meetings with landlords, etc. Contractor will attend meetings with Veterans when appropriate according to Veteran s needs. (14) The Contractor will provide the following onsite therapeutic and rehabilitative services including Health and personal hygiene maintenance; Supportive social services, in collaboration with the VA and other involved community resources. Opportunities for immediate learning and/or development of responsible living with a goal of achieving a more adaptive level of psychosocial functioning; Support for an alcohol and/or drug-free lifestyle; Opportunities for learning, and internalizing knowledge of the illness and/or recovery process; improving social skills; and improving personal relationships; and Opportunities for client participation in community activities, volunteer opportunities, local consumer services, etc. The Contractor will support an alcohol and/or drug-free lifestyle by training its staff in the appropriate harm reduction techniques and to be aware of the signs and symptoms of substance use. (15) The Contractor shall adapt therapeutic and rehabilitative services to include onsite, VA or community service and will provide transportation for Veterans to receive services such as: structured groups and activities to promote social skills building and healthy lifestyles. Groups may include emphasis on self-care skills, adaptive coping skills, vocational counseling, in collaboration with the VA Liaison or community resources as appropriate to support the goal of obtaining and maintaining permanent housing. (16) Contractor will notify VA through the VA Liaison at VA of any negative incident occurring with a Veteran within 24 hours of being informed or made aware of the incident, if not sooner. The Contractor will investigate, confirm, and resolve all incident reports. Contractor will complete a written incident report within 48 hours of notification. Incidents include but are not limited to: death; fire; drug/police raid; suicide/suicide attempt; 911 call (police/fire dept./paramedics/other); drug overdose; severe medical illness / emergency; severe psychiatric illness / emergency; sexual assault; act of violence by Veteran against other(s); abusive behavior by Veteran against staff; act of violence by other(s) against Veteran; abusive behavior by staff against Veteran; accident; medication problems or adverse drug reactions; or other untoward events. (17) In the event a Veteran residing in HCHV LDSH housing under this contract dies, the Contractor will promptly notify the VA Liaison authorizing admission and imm...