Inactive Veteran-Owned Small Business Set-Aside (specific to Department of Veterans Affairs)

Due Date for Responses: August 1, 2019, 4:30pm Central Time Due Date for Responses: August 1, 2019, 4:30pm Central Time Page 5 of 13 Request for Information (RFI) for planning purposes only. This RFI ... Due Date for Responses: August 1, 2019, 4:30pm Central Time Due Date for Responses: August 1, 2019, 4:30pm Central Time Page 5 of 13 Request for Information (RFI) for planning purposes only. This RFI shall not be considered as an invitation for bid, a request for quote or as a request for proposal; and shall not be considered as an obligation on the part of the Government to acquire any products or services. Your response, or responses, to this RFI are strictly voluntary by the responding entity/person and are without charge to the Government. Responses will be treated as informational only. Information requested from respondent: Company information Name, Address Point of Contact, Phone, Fax, Electronic Mail (e-mail) Address(es) Socioeconomic Data (list yours as applicable) (not listed in any order) Service-Disabled Veteran Owned Small Business / Veteran Owned Small Business Women Owned Small Business HUBZone Small Business Small Disadvantaged Business All Other Small Business Please Identify Specific Category Other Than Small Business i.e. Large or Not for Profit Input for each requirement briefly stated below. Capabilities Limitations Responses to all questions. Other information that may support responses. Please Do Not include internet links or literature unless a written response is provided that provides detailed what the links or literature information is intended to show. If any response is no , none , not capable or similar response, please elaborate with the factors that make those responses appropriate. The Department of Veterans Affairs, Veterans Health Administration, Veterans Integrated Service Network (VISN) 15 and Network Contracting Office (NCO) 15 anticipates issuing a solicitation for the following: Durable Medical Equipment (DME) Storage, Delivery, Set-Up/Installation/Patient Education & Training, Reclamation with Refurbishment, Inventory Management and System of Records. NCO 15 seeks industry information, capabilities and input for the type of services below and the requirements briefly stated: The general scope of work includes: Contractor-provided DME storage facility of Government-owned DME for eight (8) VA Medical Center Systems to be located proximal to each respective VAMC Ideal within 35-highway-miles of the VAMC All, some or none Truman VAMC (CO) 800 Hospital Drive Columbia, Mo. 65201 Boone County MO KC VAMC (KC) 4801 Linwood Blvd. Kansas City, Mo. 64128 Jackson County MO Eisenhower VAMC (LE) 4101 S. 4th St. Leavenworth, Ks.66048 Leavenworth County KS Marion VAMC (MA) 2401 West Main St. Marion, IL. 62959 Williamson County IL Pershing VAMC (PB) 1500 N. Westwood Blvd. Poplar Bluff, Mo. 63901 Butler County MO Jefferson Barracks VAMC #1 Jefferson Barracks Dr. St. Louis, Mo. 63125 St. Louis County MO Colmery-O Neil VAMC (TO) 2200 Gage Blvd. Topeka, Ks. 66622 Shawnee County KS Dole VAMC (WI) 5500 E. Kellogg Drive Wichita, Ks. 67218 Sedgwick County KS Receiving existing DME inventories from Current DME Contractor Transition period. Meeting & Maintaining NFPA 101/Life Safety and state/local building/fire codes for each proposed facility. Receiving regular inbound shipments of Government-procured DME at contractor facility(ies), including but not limited to: Wheelchairs manual and power types Scooters Trapeze bars floor and overbed types Patient lifts Overbed tables Electric hospital beds and mattresses Receiving & Unloading DME freight via shippers trucks, vans, tractor-trailer, equipped with and without lift-gate systems. Unloading with contractor resources, e.g. docking area, forklift, etc. Inspecting, Accepting & Documenting conditions of inbound freight, reporting damaged items to the Government. Rejecting Facilitating outbound shipments, e.g. for damaged freight. Providing approximately 1,500 square feet of dedicated space for Government-owned DME for each VAMC location and in a facility that is secure, serviceable, clean & neat, accessible and building code/NFPA compliant. Developing & Maintaining systems of records for inventories of new and reclaimed equipment, inventory levels management, reconciling inventories and pending deliveries, and providing a variety of recurring (weekly/monthly) inventory reports to customers for re-ordering. Using first-in/first-out delivery strategies. Delivery/issue of reclaimed DME ahead of all other strategies. Segregating clean storage from dirty storage by appropriate segregation method. Accepting orders from the respective VAMC for delivery of on-hand DME. Coordinating delivery schedules - date/time/place/special circumstances - with beneficiaries and caregivers. Maintain enough DME-certified personnel qualified to perform the services of DME storage, coordination, records keeping, documenting, loading/unloading, transportation, care, set-up/assembly/installation, including knowledge of aspects as related to home/residence and local building/electrical/fire codes, appropriately licensed to perform all functions related to DME services herein. Maintain sufficient tools, equipment, parts, testing devices, and consumables necessary to perform all functions related to DME services herein, including ready access to OEM parts and services suppliers. Maintain sufficient transportation modes to perform all functions related to DME services herein for DME transportation to beneficiaries, DME Reclamation from beneficiaries. Maintain ability to determine if reclaimed DME is salvageable and cost-effective to do so. Dispose of non-salvageable DME in accordance with applicable laws or regulations. Home safety inspection to determine suitability of installations of electrical items. Ability to refuse installations when warranted and adequately explain reasons to beneficiaries and/or caregivers and provide documentation to the VAMC. Delivery, set-up/assembly/installation of a variety of DME items/types per manufacturers instructions in beneficiary home/residence and in accordance with local building/electrical/fire codes, including emergency (short-notice weekend/holiday). Technical expertise of a variety of DME items/types, including technical ability to determine when set-up/assembly/installation is either not possible or not suitable based on observed environment (home conditions, electrical, etc.), other environment, or beneficiary and/or caregiver limitations, or other factors preventing completion of ordered delivery. Ability to refuse installations and explain circumstances. Education & Training to the beneficiaries and/or their caregivers on delivered DME s proper use, care, handling, safety, cleaning & maintenance, home/electrical/fire safety, storage & transportation, emergency situations, demonstrations with observed return demonstrations and documenting all aspects and observations of education & training. Beneficiary complaint or noncompliance handling, documenting and reporting. Maintaining compliance with Joint Commission Standards and Centers for Medicare and Medicaid Services (CMS) for DME services storage, delivery, set-up/training, infection control and other JC standards as related to DME services, whether accredited by The Joint Commission, other accrediting agency or not accredited. Have & Maintain necessary licenses, training/certifications, insurance to perform the above. Historical quantity information from Fiscal Year 2018 (approximations only): VAMC Standard Delivery, within 50 miles Pickup Emergency Delivery Miles over 50 CO 188 147 1 ~10,500 KC 348 177 22 ~3,200 LE See last line due to combination MA 624 38 52 ~21,000 PB 230 112 4 ~4,000 ST 1466 162 16 ~2,900 TO See last line due to combination WI 650 152 126 ~17,000 LE/TO 232 118 14 ~2,100 Page 13 of 13 Your firm information, from section Page 1, I. 1) above. Do you currently, or can you provide DME storage services per Page 2, II. A. through Z. at or near the listed 8 VAMC areas? Use extra sheet as necessary If no, and fewer than all 8, which ones do you currently, or can provide for? Use extra sheet as necessary Do you currently, or can you receive, unload store and manage inventory of DME per Page 2, II. A. through Z.? Use extra sheet as necessary Do you now, or can you provide the approximate square footage of space in a building that meets or exceeds Page 2, II. H. above? Use extra sheet as necessary Do you now, or can you provide the necessary personnel, skills, tools, certifications, to provide DME delivery, set-up, installation and training per Page 2, II. A. through Z.? Use extra sheet as necessary Do you now, or can you provide the necessary transportation to perform DME services per Page 2, II. A. through Z.? Use extra sheet as necessary Do you now, or can you provide the necessary certifications, licenses, and insurances required to perform DME services per Page 2, II. A. through Z? Use extra sheet as necessary Do you now, or can you handle, manage, and store large, heavy, bulky items whether palletized or not? Use extra sheet as necessary Do you now, or can you perform functions required to managing multiple (sometimes numerous) orders for service at once, prioritizing, scheduling and coordinating with end-users, mapping for multiple deliveries in single trips when necessary, and all administrative matters associated with handling orders. Use extra sheet as necessary Do you now, or can you perform administrative matters for recording and tracking DME per beneficiary, including cost-tracking related to repairs, including all other beneficiary-related documentation associated with DME? Use extra sheet as necessary Do you now, or can you accept Government Purchase Cards (VISA)? Use extra sheet as necessary Do you currently have a facility within 35 miles of any VAMC listed above? Use extra sheet as necessary Are you a Veteran-Owned Small Business or a Service-Disabled Veteran-Owned Small Business? Use extra sheet as necessary Do you now, or have you performed the same or similar services in substantial quantities under any federal contract within the last 7 years? If yes, name the agency that issued the contract. Use extra sheet as necessary How were services ordered? How were orders handled/managed/prioritized? How were prices structured? How were you paid? Do you now, or have you performed the same or similar services in substantial quantities to any private or public hospital system? Use extra sheet as necessary How were services ordered? How were orders handled/managed/prioritized? How were prices structured? How were you paid? Do you now, or have you performed the same or similar services in a private-business setting not otherwise linked to any agreement with a private, public or Government hospital system? Use extra sheet as necessary How were services ordered? How were orders handled/managed/prioritized? How were prices structured? How were you paid? Do you now, or have you performed the same or similar services in a private-business setting to individuals directly? Use extra sheet as necessary How were prices structured? Do you now, or have you provided the same or similar services and sales in a private-business and accepted insurance (private), Medicare or Medicaid as payment? Use extra sheet as necessary How were services and supplies ordered? How were prices structured? How much do you think overall facility costs per month in the 8 areas listed above would be? Use extra sheet as necessary How much do you think overall mileage would cost? Use extra sheet as necessary Do you see any challenges with a start-up time between the months of October 2019 and December 2019 Use extra sheet as necessary Do you see any challenges of transferring equipment from one company facility to another? Use extra sheet as necessary Do you think you could satisfy the Government needs briefed above? Use extra sheet as necessary Are you interested in receiving a Request for Quote or a Request for Proposal? Use extra sheet as necessary Do you think you could provide competitive pricing? Use extra sheet as necessary Do you think your pricing would be more competitive than similar companies providing the same services? Use extra sheet as necessary If a single-award Would you be able to perform at all locations? Use extra sheet as necessary If not, what are factors causing inability to perform at all locations? Use extra sheet as necessary How would you approach providing services for all locations? Use extra sheet as necessary If a multiple-award and your firm was found the best value for the Government for only several or more but not all locations, would you be able to perform at the selected locations? Use extra sheet as necessary If a multiple-award and your firm was found the best value for only 1 location, would you be able to perform at the selected location? Use extra sheet as necessary DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.