Inactive

Page 2 of 3 The purpose of this notice is to conduct market research and obtain information from qualified businesses with special interest in seeking: VA certified Service Disabled Veteran Owned Smal... Page 2 of 3 The purpose of this notice is to conduct market research and obtain information from qualified businesses with special interest in seeking: VA certified Service Disabled Veteran Owned Small Business (SDVOSB), VA certified Veteran Owned Small Business (VOSB) and Small Business (SB) concerns. No solicitation is being issued at this time. All information submitted in response to this announcement is voluntary; the Government will not pay for information requested nor will it compensate any respondent for any cost incurred in developing information provided to the Government. Northern Indiana Healthcare System (NIHCS) has a requirement for the Patient Interactive Entertainment and Education System (PIEES) With incoming signal The appropriate NAICS Code 541990, All Other Professional, Scientific, and Technical Services, Size Standard $16.5 Million Responses: Please submit your response in accordance with the following instructions: Responses shall be no more than 10 pages in length. Responses are due by 04/15/2022 at 16:00 PM EST. Responses shall be submitted via email. Emails cannot exceed 10mb Subject line of the Email shall include this Sources Sought Notice Number Firm Name NIHCS-PIEES Maintenance Services. If your response contains proprietary information you will place Proprietary Information in front of the Sources Sought Notice Number. No marketing materials are allowed as part of this Sources Sought Notice. The Government will not review any other information or attachments included in your submission that is not listed herein or exceeds the10-page limitation. Contractors Federal Supply Schedule Contract that carries the desired services If you do not have a Federal Supply Schedule contract, you shall state open market Provide the Schedule Provide expiration date of your Contract Provide your GSA/FSS/SAC Contract Number Provide the SIN for food services If any of the items are not on your GSA/FSS contract you will mark which items are open market. Contractor Point of Contact to include: Name Title Phone Email Company Information to include: Name Address DUNs Number Tax ID Number Business Size Provide information as to what food services contracts are provided by your company. Provide how your company invoices for services in the commercial marketplace. Business Size/Type: Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), 8(a), Hub Zone Small Business, Women Owned Small Business (WOSB), Small Disadvantaged Business (SDB), Small Business, or Large Business. All prospective Contractors are reminded that in accordance with FAR 4.11 they shall be registered in the System for Award Management (SAM) database and shall complete annual Representations and Certifications in SAM prior to any offer. SAM is located at http://www.sam.gov and consolidated the capabilities of CCR/FedReg, ORCA, and EPLS. There is no cost to use SAM. FOR SDVOSB/VOSB ONLY: Please note that if responding as an SDVOSB or VOSB, your company must be registered and verified in the VA s Vendor Information Pages (VIP) database, which is available at: https://access.va.gov/accessva/?cspSelectFor=vemsPlease include a copy of your VetBiz certification with your response. Contractor shall include 3 past contracts for the same or similar services. Contractor shall include at minimum: Name of Company Company POC Company POC phone Company POC email Dollar amount of contract Contract number Period of Performance Description of services provided Contractor shall include any relevant comments about the attachments, if applicable. Contractor shall provide a public price list/contract price list for the services described herein. Contractor shall provide a detailed response to include your firm s ability, capability, and responsibility to deliver the services presented in this Sources Sought Notice. Contractor shall provide if they plan to sub-contract all or part of the work, and to what firm to include the subs duns number and business size. Determination by the Government not to compete this proposed contract action based on responses to this notice is solely within the discretion of the Government. STATEMENT OF WORK The Northern Indiana Healthcare System (NIHCS) Marion and Ft Wayne Campus has a requirement for annual preventive maintenance and software support. The contractor shall provide all labor, personnel, equipment, tools, materials, supervision and other items necessary to provide annual preventive maintenance and software support remotely and on site for the Patient Interactive Entertainment and Education System (PIEES) With incoming signal located at the Marion Campus 1700 East 38th Street, Marion IN 46953 and Fort Wayne Campus 2121 Lake Ave, Ft Wayne IN 46805 1. WORK TO BE PERFORMED: 24x7 Remote Operations Center (ROC) support Active System Management (ASM) 24x7 Proactive Continuous Monitoring of System Software Software Break Fix Labor provided remotely. If in the event the ROC dispatches onsite labor assistance, this will be provided Monday-Friday 8am-9pm (excludes Federal and contractor Holidays) Remote applications support Monday Friday 8am 5pm CST Emergency response after 5pm 99.9% Software Uptime Guarantee Software Obsolescence Protection (SWOP) Minor Software Releases-Remote labor included Maintenance and Service Pack Software Releases- Remote and onsite labor included Integration Services for GE-brand DICOM conformant modality devices Additional software tools provided at no additional charge Must be able to provide video conference from bedside Must be able to connect to smart tv s via data cable Contractor to provide television subscription services of 100 Plus channels Including local Stations for Northern Indiana Health Care System. Contractor shall provide technical support services Contractor shall provide Television services and Software for Patient Interactive Entertainment. Contractor at minimum shall provide services for patient rooms and public areas Contractor shall provide Business Xtra package for all private areas for the medical center. Contractor shall provide Commercial L&I entertainment package for all public areas for the medical center that consists of 100 plus channels. Contractor shall provide telephone and technical support services for the medical center. Contractor shall perform work in a professional manner and to the highest standards. Contactor shall ensure all equipment for providing tv services are in working order at all times at no additional cost (unless the Government is proven negligent in the care of contractor equipment). 2. Places of performance Marion Campus 1700 East 38th Street, Marion IN 46953 Fort Wayne Campus 2121 Lake Ave, Ft Wayne IN 46805 This agreement does not include support of third (3rd) party software unless expressly included or noted otherwise. All services for this contract must meet manufacturer performance and technical specifications, Federal Regulations, and other specifications that may apply such as National Electric Code (NEC), Life Safety Code (LSC), Joint Commission (JC), and VA Regulations. Also, Contractor must provide the appropriate service documentation at no additional expense List of items to be covered by this agreement: Line Part Description Qty Qty MARION FT WAYNE 1 ARP200 Annual Recurring-Software Subscription, Support, Training, Patient Locations 150 35 2 ARA100 Annual Recurring-Software Subscription, Support, Training, Ancillary Locations 75 25 3 MF-VA-FULL Milner Fenwick Health Clips Library-Marion 1 1 4 MOV-80-149 80 Movie Subscriptions 1 1 Special Work Requirement: Noncontract Charges: The contractor shall not perform any service that will result in additional charges without prior approval from the Contracting Officer. Hours: The regular work hours four this facility is Monday through Friday 0700am to 3:00pm (CST). Property Damage: The contractor shall take all necessary precautions to prevent damage to any government property and will notify the Contracting Officer immediately if damages occur. The Contracting Officer will authorize the contractor to remedy the situation in one of the following ways: be assessed current replacement costs for damaged property, replace damaged property in a timely manner, or correct the damages with like materials at no additional cost. Identification, Parking, Smoking, and VA Regulations: The contractor will need to acquire a badge for each worker, and ensure that the badge be worn in a visible location on the worker at all time while on the premises of the VA property. It is the responsibility of the contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police. The VA will not invalidate or make reimbursement for parking violations of the contractor under any conditions. Smoking is prohibited inside any buildings at the VA. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in a citation answerable in the United States Dis trict Court. Documentation: All service documentation must contain: Date and time of the contractors' arrival on station Type, model, and serial number(s) of all equipment on which service was performed Total time of performance period, excluding travel time Detailed narrative description of reason for service performed to include reported problem and cause of problem (When applicable) Complete list of parts replaced (When applicable) Date and time equipment was returned to serviceability. Infection Control: There is a potential for exposure to blood borne or other infectious material with equipment throughout the hospital. All contractor personnel are cautioned and must use "Universal Precautions" (i.e. hand washing, wearing protective gloves, aprons, and goggles, etc.) as appropriate during the performance of this contract. Payment: Payment will be made Quarterly, in arrears, and upon receipt of a properly prepared invoice which references the period for which payment is due, the contract number and/or assigned purchase order number. The invoice must include the correct payment address. Personnel Qualifications: Contractor personnel performing under this contract will be fully qualified and competent for the equipment to be performed Service Quality: All services provided in this contract must meet manufacturers' performance and technical specifications, Federal Regulations, VA Regulations, and meet the requirements of The Joint Commission and Life Safety Code. The contractor shall document all maintenance and provide said documentation to the COR upon completion of each service action. Special Instructions: The contractor's representative will schedule all work with the Engineering Department. Contractor shall drop off all service reports to the Engineering Department detailing the work performed. Failure to drop off service reports may delay contractor payment. All contractor personnel must report to the Marion Engineering Department, Bldg. 52-room 101, and Ft Wayne Bldg 1 to sign in and receive a contractor identification badge before any work is performed and return to the same location to sign out and turn-in said badge along with the documented service report for the service performed. PERIOD OF PERFORMANCE: The period of service for the contract shall be one year from the date of award with four (4) option years.