Inactive Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)

STATEMENT OF WORK FURNITURE REPAIR AND MAINTENANCE BACKGROUND: The Contractor shall provide all necessary products, components, materials, tools, and trained personnel to perform repair and maintenanc... STATEMENT OF WORK FURNITURE REPAIR AND MAINTENANCE BACKGROUND: The Contractor shall provide all necessary products, components, materials, tools, and trained personnel to perform repair and maintenance services as defined in this Statement of Work (SOW) in support of the VA Detroit Health System. TYPE OF CONTRACT: The government anticipates award of a Firm Fixed Price contract for packaged work orders utilizing procedures from FAR Part 13 to obtain furniture services. The requirement shall result in a single-award contract with a one-year base period of performance and four possible one-year options. Maintenance and repair services can be ordered on an as-needed basis. The Contractor shall identify and provide a single point of contact (POC) to provide overall management and supervision during the term of the contract. The single POC shall serve as a liaison among any service providers/subcontractors to ensure successful completion of tasks. SCOPE OF WORK: The purpose of this contract is to provide support of facility needs at the locations identified below. The Contractor shall work within the established parameters outlined in this SOW to provide repair and maintenance services for office and medical furniture. The Contractor shall meet with the COR as specified below in Requirement Objectives to review work orders and make recommendations. Additionally, the Contractor shall be required to maintain an ongoing inventory throughout the life of the contract. The Contractor shall provide the following services as part of a work order: Repair chairs Repair desks Repair modular furniture Repair lighting that is connected to modular furniture Replace furniture locking cores Relocate furniture from one area to another Deliver, move, and track moving totes Assist COR in the inventory of stored furniture Provide a log to the COR documenting completed work orders Brands of furniture currently in use but not limited to Herman Miller, Steelcase, Kimball, Haworth and Unicor. Specific furniture replacement parts shall be ordered by the VA Interior Designer and provided to the Contractor as Government Furnished Material in order to complete the repair as required. CONTRACTOR RESPONSIBILITIES: The Contractor shall check in to the COR located in the John Dingell VA Medical Center VA Medical Center, 4646 John R. Street, Detroit, MI, 48201, Lower Level LL648, prior to commencing work and check out when work is complete and turn-in contractor badges to the COR or designated facilities management personnel. All Contractor personnel shall be in uniform identifying the Contractor, while working on government property. This uniform requirement can be fulfilled by a T shirt with the name of the Contractor displayed. Where installation, reconfiguration or repair of different manufacturer components shall result in voiding any manufacturer warranty, it is the Contractor's responsibility to bring such information to the attention of the Contracting Officer (CO) and COR for direction before installation, reconfigure, or repair of any affected components. If the Contractor installs, reconfigures, or repairs any components prior to receiving such direction, the Contractor shall be responsible for all cost and time incurred, and shall be responsible to return components to their original condition and configuration. The Contractor shall at all times keep the job site, including staging and storage areas used by the Contractor, free from accumulations of waste, material, or rubbish. This material shall be removed on a daily basis to eliminate the accumulation of debris. The Contractor shall dispose of all trash in accordance with federal, state, and local laws, and make every effort to recycle packaging material and trash where applicable. LOCATION OF SERVICES: Main Hospital: Location: John Dingell VA Medical Center 4646 John R. Street, Detroit, MI, 48201 Clinic: Location: Pontiac CBOC 44200 Woodward Ave., Suite 208, Pontiac MI 48341 Detroit Warehouse 8747 Brandt Street, Dearborn, MI., 48126 Piquette Square HPACT 301 Piquette Street, Detroit, MI, 48202 Detroit VET Center 4161 Cass, Detroit MI 48201 Dearborn VET Center 19855 West Outer Drive, Dearborn MI., 48127 Pontiac VET Center 44200 Woodward Ave., Suite 108, Pontiac MI 48341 HOURS OF WORK: Hours of Work for furniture/equipment moving and installation/de-installation are defined as Monday through Friday from 8 a.m. to 4:30 p.m., excluding federal holidays or as otherwise arranged with the Contracting Officer Representative (COR). Normal schedule shall include 3 days per week, normally Tuesday, Wednesday, and Thursday. The ten holidays observed by the Federal Government are New Year s Day, Martin Luther King Day, President s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Also, any other day declared by the President of the United States to be a national holiday. Work performed outside of normal working hours of coverage at the request of the Contracting Officer or Contracting Officer s Representative shall be billed IAW the Contractor s GSA Contract. COMPETENCY OF PERSONNEL REPAIRING FURNITURE: Contractor repairers shall be able to complete installation/de-installation, reconfiguration, structural repairs, upholstery repairs and cleaning of furniture and seating in accordance with detailed blueprints, manufacturer certified installation practices to maintain manufacturer warranty, hand sketches or AutoCAD installation drawings provided or as directed by the COR with little to no supervision by the COR. The repairers shall possess the ability to read detailed furniture drawings and pull all of the necessary parts to install all of furniture required correctly and per manufacturer certified standards without any assistance from the VA Medical Center staff. The Repairers shall possess the ability to problem solve with on the spot conflicts that may arise such as: end user modifications, utility issues, and lack of furniture inventory. Contractor shall assemble, disassemble and reconfigure, clean and reupholster government owned furniture using new and used freestanding, wall mounted, modular systems furniture and seating as outlined on a furniture plan, blueprints, hand sketches, AutoCAD drawing or as directed by the COR. Contractor shall complete upholstery repairs if needed, reconfigurations, structural repairs and cleaning as directed by the COR. The Contractor shall provide written documentation of the competency of personnel by providing training certificates and qualification of key personnel. Background checks shall be required. REQUIREMENT OBJECTIVES: The Contractor shall work with the COR to schedule weekly meetings with the COR, Interior Designer, or other designated VA staff, to review the list of Maximo Repair Work Orders and make recommendations for repairs and maintenance. The contractor shall maintain an inventory list for the Dearborn Warehouse, and for the six VA Detroit Medical Center storage rooms separately. Inventory shall be both electronic and hard copy form. As furniture is stored or removed from storage and placed throughout the facility, the inventory lists shall be updated at that time. Once a month the contractor shall meet with the Interior Designer and inspect the furniture in the storage rooms. Damaged furniture shall be handled by the Interior Designer who shall arrange for disposition. Once furniture is dispositions, the inventory lists shall be updated accordingly. This list shall be considered government-owned and shall remain at the facility in the storage room throughout the contract and after the contract ends. The Contractor shall support the VA Detroit Health System through work orders consisting of one of the general tasks below. The contract shall specify an estimated number of work orders per task per year. Specific work orders shall outline the exact work required for each order. TASK 1: Installation of Furniture The Contractor shall have the ability to read detailed furniture drawings (including blueprints, hand sketches, dealership installation guides, and AutoCAD drawings) and pull all of the necessary parts to install all furniture required correctly and per manufacturer certified standards without any assistance from the VA Medical Center staff. They shall possess the ability to problem solve with on the spot conflicts that may arise such as: end user modifications, utility issues, and lack of furniture inventory. The Contractor shall have the ability to repair or provide technical advice on how to adjust furniture properly as it relates to ergonomics. TASK 2: Moving/Relocation of Furniture/Totes Contractor shall be required to supply all labor, equipment, hardware and tools for in-house moving including dollies, flat carts, jacks, panel carts, blanket wraps, consumables, vans, semi-trucks, and floor protection and boxes as directed by the COR. Contractor shall supply all labor and necessary equipment for transporting furniture and equipment from one destination to another and the semi-trucks shall have proper lifts that can be used at various warehouse docks and interior strap supports inside the truck to ensure safe transportation of all items. Contractor shall supply all labor and necessary equipment for transporting totes from one location to another. TASK 3: Repair of Furniture Contractor shall be required to supply all labor, equipment, hardware, and tools for repairing government owned furniture, in-house and at the off-site locations. Work shall be assigned by the COR through Maximo work orders. Repairs shall include repairing chairs, desks, locks, lights, casters, tack boards, hutches, and cubical panels. Contractor shall provide labor and tools. Repair materials shall be supplied by the VA. REPORTING REQUIREMENTS: Contractor shall provide a weekly report to the COR detailing the materials and man hours required to complete the work orders for that week. This report shall be submitted to the COR in Excel format. HISTORICAL DATA Historically, the Detroit VA Health System has ordered approximately 275 work orders annually in these three areas and equating to approximately 1700 man-hours. Inventory services historically have approximated 100 man-hours annually, as follows: TASK ANNUAL WORK ORDERS ANNUAL MAN-HOURS Task 1: Installation of Furniture 93 564 Task 2: Moving/Relocation of Furniture/Totes 74 544 Task 3: Repair of Furniture 209 584 Inventory Tracking of Furniture N/A 8 hours a month/approx. 100 hours