Q513--On-Call and Call Back Orthopedic Physician Services Sources Sought Notice
This is a Sources Sought Notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding the availability and capabil... This is a Sources Sought Notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding the availability and capability of all qualified sources to perform a potential requirement. Services Required: The Department of Veterans Affairs (VA), Veterans Health Administration (VHA) Tennessee Valley Healthcare System has a need for On-Call and Call Back Orthopedic Physician Services. Purpose and Objectives: Your responses to the information requested will assist the Government in determining the appropriate acquisition method. Projected NAICS Code: 621111 NOTE: Respondent claiming SDVOSB and VOSB status must be registered and verified in SBA Dynamic Small Business Search database. Additionally, all Offerors responding to a solicitation must have an active registration in the System for Award Management (SAM) at the time of quote submission. Anticipated Period of Performance: Services are needed immediately. SOURCES SOUGHT QUESTIONNAIRE Company Name ___________________________________________ POC ___________________________________________ Phone Number ___________________________________________ Email Address ___________________________________________ UEI ___________________________________________ 1. Is your firm considered a Small Business? The North American Industry Classification System (NAICS) code is tentatively 621111; the small business size standard for this NAICS code is $16.0 Million. A size standard, which is usually stated in number of employees or average annual receipts, represents the largest size that a business (including its subsidiaries and affiliates) may be to remain classified as a small business for Small Business Administration and federal contracting programs. The definition of "small" varies by industry. Is your business considered any of the following? [ ] yes [ ] no Service Disabled Veteran Owned Small Business (SDVOSB)** [ ] yes [ ] no Veteran Owned Small Business (VOSB)** [ ] yes [ ] no Historic Underutilized Business Zone (HUBZONE) [ ] yes [ ] no Small Disadvantaged Business (SDB) [ ] yes [ ] no Woman Owned Small Business (WOSB) [ ] yes [ ] no Small Business (SB) 2. Does your firm have an active registration in the System for Award Management (SAM)? [ ] yes [ ] no 3. Have you provided On-Call and Call Back Orthopedic Physician Services to a Federal Agency in the past? If so, please list experience. 4. Do you have Orthopedic Physicians who are available to provide these services? Please provide details, to include how many available providers, their location, etc. 5. Provide any additional feedback that you feel is relevant (i.e., problems or any other issues experienced with similar contracts). Note: Do not include proprietary, classified, confidential, or sensitive information in responses. Please e-mail your questionnaire response with the above information to Laura Edelman (laura.edelman@va.gov) with the subject line "Sources Sought Notice: On-Call Orthopedic Physician Services by 3:00pm CT on July 1, 2025. Disclaimer and Important Notes. This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization s qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published to the System for Award Management. However, responses to this notice will not be considered adequate responses to a solicitation. Confidentiality. No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s). PERFORMANCE WORK STATEMENT On-call and Call Back Orthopedic Physician Services GENERAL: Services Provided: The Contractor shall provide on-call and call back Board Certified/Board Eligible Orthopedic Physician Services in accordance with the specifications contained herein to beneficiaries of the Department of Veterans Affairs and the Tennessee Valley Health Care System. Place of Performance: Tennessee Valley Health Care System Veterans Affairs Medical Center, 1310 24th Avenue South, Nashville, TN 37212. Authority: Title 38 USC 8153, Health Care Resources (HCR) sharing Authority using FAR 12 and VAAR 873. Policy/Directives/Handbooks. The contractor shall be subject to the following policies, including any subsequent updates during the period of performance. The policies listed below can be accessed electronically at the following: VA Publications VHA Publications VA Directive 1663: Health Care Resources (HCR) Contracting Buying Title 38 U.S.C. 8153 http://www1.va.gov/vapubs/viewPublication.asp?Pub_ID=347 VHA Directive 1003.04: VHA Patient Advocacy VHA Directive 1065: Productivity and Staffing Guidance for Specialty Provider Group Practice VHA Directive 1088(1): Communicating Test Results to Providers and Patients VHA Directive 1100.18: Reporting and Responding to State Licensing Boards http://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=1364 VHA Directive 1100.20 Credentialing of Health Care Providers http://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=2910 VHA Directive 1100.21 Privileging VHA Directive 1192.01: Seasonal Influenza Vaccination Program for VHA Health Care Personnel VHA Directive 1220(1): Facility Procedure Complexity Designation Requirements to Perform Invasive Procedures in Any Clinical Setting VHA Directive 1605.01: Privacy and Release of Information VHA Directive 1907.01: VHA Health Information Management and Health Records VHA Handbook 1100.17: National Practitioner Data Bank (NPDB) Reports Privacy Act of 1974 (5 U.S.C. 552a) as amended: http://www.justice.gov/oip/foia_updates/Vol_XVII_4/page2.htm Acronyms/Definitions: Terms used in this contract shall be interpreted as follows unless the context expressly requires a different construction and/or interpretation. In case of a conflict in language between the Definitions and other sections of this contract, the language in this section shall govern. AAOS: American Academy of Orthopedic Surgery http://www.aaos.org/ ABOS: American Board of Orthopedic Surgery https://www.abos.org/ ACGME: Accreditation Council for Graduate Medical Education AJIC: American Journal for Infection Control AQL: Acceptable Quality Level BAA: Business Associate Agreement BBA: Balanced Budget Act BLS: Basic Life Support CDC: Centers for Disease Control and Prevention CDR: Contract Deficiency Report CEU: Certified Education Unit Clinical Privileging: Clinical Privileging is the process by which a practitioner, licensed for independent practice; e.g., without supervision, direction, required sponsor, preceptor, mandatory collaboration, etc.; is permitted by law and the facility to practice independently, to provide specific medical or other patient care services within the scope of the individual s license, based upon the individual s clinical competence as determined by peer references, professional experience, health status, education, training and licensure. Clinical privileges must be facility-specific and provider-specific, and within available resources. CME: Continuing Medical Education CMP: Civil Monetary Penalty CMS: Centers for Medicare and Medicaid Services CO: Contracting Officer: The person executing this contract on behalf of the Government with the authority to enter into and administer contracts and make related determinations and findings. COI: Conflict of Interest COR: Contracting Officer s Representative: A person appointed by the CO to take necessary action to ensure the Contractor performs in accordance with and adheres to the specifications contained in the contract and to protect the interest of the Government. The COR shall report to the CO promptly any indication of non-compliance in order that appropriate action can be taken. COS: Chief of Staff CPARS: Contractor Performance Assessment Reporting System Credentialing: Credentialing is the process of obtaining, verifying, and assessing the qualifications of a health care provider to provide care or services in or for the VA health care system. Credentials are documented evidence of licensure, education, training, experience or other qualifications. DEA: Drug Enforcement Agency EPA: Environmental Protection Agency EHR: Electronic Health Record - electronic health record system used by the VA FAPIIS: Federal Awardee Performance and Integrity Information System FAR: Federal Acquisition Regulation FOIA: Freedom of Information Act FPPE: Focused Provider Practice Evaluation FSMB: Federation of State Medical Boards FTE: Full Time Equivalent: VA s standard definition is for full time working the equivalent of 80 hours every two weeks, 2080 hours per year.  However, providers may propose using their standard FTE definition. HHS: Department of Health and Human Services HICPAC: Hospital Infection Practices Advisory Committee HIPAA: Health Insurance Portability and Accountability Act IGRA: Interferon-gamma Release Assays ISO: Information Security Officer Key Personnel: The individuals specified in this contract who are essential to work performance. MRI: Magnetic Resonance Imaging MST: Military Sexual Trauma NPI: National Provider Identifier: NPI is a standard, unique 10-digit numeric identifier required by HIPAA. The VHA must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical centers). NPPES: National Plan and Provider Enumeration System NSO: National Surgery Office OGC: Office of General Counsel OIG: Office of Inspector General OPPE: Ongoing Provider Practice Evaluation OR: Operating Room POP: Period of Performance PPD: Purified Protein Derivative PPIRS: Past Performance Information Retrieval System PWS: Performance Work Statement QA/QI: Quality Assurance/Quality Improvement QM/PI: Quality Management/Performance Improvement QASP: Quality Assurance Surveillance Plan RFP: Request for Proposal SCS: Specialty Care Services SSAC: Sole Source Affiliate Contract TJC: the Joint Commission TST: Tuberculosis Skin Test USC: United States Code VA: Department of Veterans Affairs VA-FSC: VA Financial Services Center VAAR: VA Acquisition Regulation VETPro: is VHA s mandatory credentialing software platform to document the credentialing of VHA health care Providers. This system facilitates completion of a uniform, accurate and complete credentials file. VHA: Veterans Health Administration VistA: Veterans Integrated Systems Technology Architecture QUALIFICATIONS: Staff/Facility License: The Contractor s physician(s) assigned by the Contractor to perform the services covered by this contract shall have a current license to practice medicine in any State, Territory, or Commonwealth of the United States or the District of Columbia when services are performed onsite on VA property. All licenses held by the key personnel working on this contract shall be full and unrestricted licenses. Contractor s physician(s) who have current, full and unrestricted licenses in one or more states, but who have, or ever had, a license restricted, suspended, revoked, voluntarily revoked, voluntarily surrendered pending action or denied upon application will not be considered for the purposes of this contract. Board Certification: All contractor s physician(s) shall be Board Certified/Board Eligible by the ABOS http://www.abos.org/, and be currently certified in Basic Life Support (BLS) or equivalency. All continuing education courses required for maintaining certification must be kept up to date at all times. Documentation verifying current certification shall be provided by the Contractor to the VA COR on an annual basis for each year of contract performance. Credentialing and Privileging: Credentialing and privileging is to be done in accordance with the provisions of VHA Directive 1100.20 and VHA Directive 1100.21 referenced above. The Contractor is responsible to ensure that proposed physician(s) possesses the requisite credentials enabling the granting of privileges. No services shall be provided by any Contractor s physician(s) prior to obtaining approval by the Facility Medical Executive Board and Medical Center Director. If a Contractor s physician(s) and/or other contract provider(s) are not credentialed and privileged or has credentials/privileges suspended or revoked, the Contractor shall furnish an acceptable substitute without any additional cost to the government. Technical Proficiency: Contractor s physician(s) shall be technically proficient in the skills necessary to fulfill the government s requirements, including the ability to speak, understand, read and write English fluently. Contractor shall provide documents upon request of the CO/COR to verify current and ongoing competency, skills, certification and/or licensure related to the provision of care, treatment and/or services performed. Contractor shall provide verifiable evidence of all educational and training experiences including any gaps in educational history for all contractor s physician(s) and contractor s physician(s) shall be responsible for abiding by the Facility's Medical Staff By-Laws, rules, and regulations (referenced herein) that govern medical staff behavior. Continuing Medical Education (CME)/Certified Education Unit (CEU) Requirements: Contractor shall provide the COR copies of current CMEs as required or requested by the facility. Contractor s physician(s) registered or certified by national/medical associations shall continue to meet the minimum standards for CME to remain current. Contractor shall report CME hours to the credentials office for tracking. These documents are required for both privileging and re-privileging. Failure to provide shall result in loss of privileges for contractor s physician(s). Training (BLS, EHR and VA MANDATORY): Contractor shall meet all VA educational requirements and mandatory course requirements defined herein; all training must be completed by the contractor s physician(s) as required by the VA. Other training may become required. VA will communicate any changes to the training requirement to the contractor. Training (The following training is mandatory per VHACO for Contracted Physicians) Frequency (once a year, etc.) Annual Hours BLS Every two years 2.0 Active Threat Training Annual 1.0 Blood Administration: Complications Annual 0.5 EHR Annual 0.5 Government Ethics Annual 1.0 Hospice and Palliative Care for VA Clinicians Annual 0.5 Military Sexual Trauma (MST) for Medical Professionals Annual 1.0 Moderate Sedation In-Service Training Annual 0.5 PACT Act 2022 Toxic Exposure Screening (TES) Annual 1.0 Patient Abuse Annual 0.5 Patient Rights Annual 0.5 Patient Safety Annual 1.0 Prevention/Management of Disruptive Behavior/Violence Prevention Level I Once in TMS then 15.5- minute video every year after 0.5 Prevention of Workplace Harassment/No Fear Act Annual 1.5 Suicide Prevention: Suicide Risk Management Training for Clinicians Annual- VA 29376 1.0 SUX Infection Control and Blood Borne Pathogens Annual 1.0 VA Core Values Training (ICARE Recommitment) Annual 0.5 VA Privacy and Information Security Awareness and Rules of Behavior Annual 1.0 VHA Privacy and HIPAA Focused Training Annual 1.0 VistA Imaging Once 0.5 STANDARD INFECTION CONTROL MEASURES (PPD, IMMUNIZATIONS, ETC.): Contractor shall provide proof of the following for physicians within five (5) calendar days after contract award and prior to the first duty shift to the COR and (CO). Tests shall be current within the past year. TUBERCULOSIS TESTING: Contractor shall provide proof of a negative Tuberculosis Skin Test (TST) or interferon-gamma release assays (IGRA) for all Contractor s physician(s) upon hire in accordance with CDC guidance. (This is applicable to all health care workers). A negative chest radiographic report for active tuberculosis shall be provided in cases of positive TST or IGRA results. MEASLES, MUMPS, & RUBELLA TESTING: Contractors shall provide proof of immunity for all Contractor physicians {This is applicable to all health care workers}. VARICELLA: Contractors shall provide proof of immunity for all Contractor physicians {This is applicable to all health care workers}. ACELLULAR PERTUSSIS: Contractors shall provide proof of 1 dose of Tdap vaccination for all Contractor physicians {This is applicable to all health care workers}. INFLUENZA: Contractors shall provide proof that all Contractor physicians have received the annual Influenza vaccine unless it is contraindicated. If the Contractor physician has a medical contraindication to the vaccine, they shall be required to wear a mask during the Influenza season. {This is applicable to all health care workers}. COVID-19: Contractors Shall comply with the VHA Supplemental Contract Requirements for Combating COVID-19 {this is applicable to all health care workers}. OSHA REGULATION CONCERNING OCCUPATIONAL EXPOSURE TO BLOODBORNE PATHOGENS: Contractor shall provide evidence of completing and passing generic self-study blood-borne pathogen training for all Contractor s physician(s) {This is applicable to all health care workers}; provide their own Hepatitis B vaccination series and hepatitis B surface antigen test results following the hepatitis B vaccination series; maintain an exposure determination and control plan; maintain required records; and ensure that proper follow-up evaluation is provided following an exposure incident. The facility shall notify the Contractor of any significant communicable disease exposures as appropriate. Contractor shall adhere to current CDC/HICPAC Guideline for Infection Control in health care personnel (as published in American Journal for Infection Control - AJIC 1998; 26:289-354 http://www.cdc.gov/hicpac/pdf/InfectControl98.pdf) for disease control. Contractor shall provide follow up documentation of clearance to return to the workplace prior to their return. National Provider Identifier (NPI): NPI is a standard, unique 10-digit numeric identifier required by HIPAA. The VHA must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical centers). The Contractor shall have or obtain appropriate NPI and if pertinent the Taxonomy Code confirmation notice issued by the Centers for Medicare and Medicaid Services (CMS) National Plan and Provider Enumeration System (NPPES) be provided to the CO with the proposal. DEA: Contractor shall provide copy of current DEA certificate. Conflict of Interest (COI): The Contractor and all contractor s physician(s) are responsible for identifying and communicating to the CO and COR conflicts of interest at the time of proposal and during the entirety of contract performance. At the time of proposal, the Contractor shall provide a statement which describes, in a concise manner, all relevant facts concerning any past, present, or currently planned interest (financial, contractual, organizational, or otherwise) or actual or potential organizational conflicts of interest relating to the services to be provided. The Contractor shall also provide statements containing the same information for any identified consultants or subcontractors who shall provide services. The Contractor must also provide relevant facts that show how it s organizational and/or management system or other actions would avoid or mitigate any actual or potential organizational conflicts of interest. These statements shall be in response to the VAAR provision 852.209-70 Organizational Conflicts of Interest and fully outlined in response to the subject attachment in Section D of the solicitation document. Citizenship related Requirements: The Contractor certifies that the Contractor shall comply with any and all legal provisions contained in the Immigration and Nationality Act of 1952, As Amended; its related laws and regulations that are enforced by Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor as these may relate to non-immigrant foreign nationals working under contract or subcontract for the Contractor while providing services to VA patient referrals. While performing services for the VA, the Contractor shall not knowingly employ, contract or subcontract with an illegal alien; foreign national non-immigrant who is in violation their status, as a result of their failure to maintain or comply with the terms and conditions of their admission into the United States. Additionally, the Contractor is required to comply with all E-Verify requirements consistent with Executive Order 12989 and any related pertinent Amendments, as well as applicable FAR. If the Contractor fails to comply with any requirements outlined in the preceding paragraphs or its Agency regulations, the VA may, at its discretion, require that the foreign national who failed to maintain their legal status in the United States or otherwise failed to comply with the requirements of the laws administered by Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor, shall be prohibited from working at the Contractor s place of business that services VA patient referrals; or other place where the Contractor provides services to veterans who have been referred by the VA; and shall form the basis for termination of this contract for breach. This certification concerns a matter within the jurisdiction of an agency of the United States and the making of a false, fictitious, or fraudulent certification may render the maker subject to prosecution under 18 U.S.C. 1001. The Contractor agrees to obtain a similar certification from its subcontractors. The certification shall be made as part of the offerors response to the RFP using the subject attachment in Section D of the solicitation document. Annual OIG Statement: In accordance with HIPAA and the Balanced Budget Act (BBA) of 1977, the HHS OIG has established a list of parties and entities excluded from Federal health care programs. Specifically, the listed parties and entities may not receive Federal Health Care program payments due to fraud and/or abuse of the Medicare and Medicaid programs. Therefore, Contractor shall review the HHS OIG List of Excluded Individuals/Entities on the HHS OIG web site at http://oig.hhs.gov/exclusions/index.asp to ensure that the proposed contractor s physicians (s) are not listed. Contractor should note that any excluded individual or entity that submits a claim for reimbursement to a Federal health care program, or causes such a claim to be submitted, may be subject to a Civil Monetary Penalty (CMP) for each item or service furnished during a period that the person was excluded and may also be subject to treble damages for the amount claimed for each item or service. CMP s may also be imposed against the Contractor that employ or enter into contracts with excluded individuals to provide items or services to Federal program beneficiaries. By submitting their proposal, the Contractor certifies that the HHS OIG List of Excluded Individuals/Entities has been reviewed and that the Contractors are and/or firm is not listed as of the date the offer/bid was signed. Clinical/Professional Performance: The qualifications of Contractor personnel are subject to review by VA Medical Center COS or his/her clinical designee and approval by the Medical Center Director as provided in VHA Directive 1100.20 and VHA Directive 1100.21. Clinical/Professional performance monitoring and review of all clinical personnel covered by this contract for quality purposes will be provided by the facility COS and/or the Chief of the Service or his designee. A clinical COR may be appointed, however, only the CO is authorized to consider any contract modification request and/or make changes to the contract during the administration of the resultant contract. Non Personal Healthcare Services: The parties agree that the Contractor and all contractor s physician(s) shall not be considered VA employees for any purpose. Indemnification: The Contractor shall be liable for, and shall indemnify and hold harmless the Government against, all actions or claims for loss of or damage to property or the injury or death of persons, arising out of or resulting from the fault, negligence, or act or omission of the Contractor, its agents, or employees.  Prohibition against Self-Referral: Contractor s physicians are prohibited from referring VA patients to contractor s or their own practice(s). Inherent Government Functions: Contractor and Contractor s physician(s) shall not perform inherently governmental functions. This includes, but is not limited to, determination of agency policy, determination of Federal program priorities for budget requests, direction and control of government employees (outside a clinical context), selection or non-selection of individuals for Federal Government employment including the interviewing of individuals for employment, approval of position descriptions and performance standards for Federal employees, approving any contractual documents, approval of Federal licensing actions and inspections, and/or determination of budget policy, guidance, and strategy. No Employee status: The Contractor shall be responsible for protecting Contractor s physician(s) furnishing services. To carry out this responsibility, the Contractor shall provide or certify that the following is provided for all their staff providing services under the resultant contract: Workers compensation Professional liability insurance Health examinations Income tax withholding, and Social security payments. Tort Liability: The Federal Tort Claims Act does not cover Contractor or contractor s physician(s). When a Contractor or contractor s physician(s) has been identified as a provider in a tort claim, the Contractor shall be responsible for notifying their legal counsel and/or insurance carrier. Any settlement or judgment arising from a Contractor s (or contractor s physician(s)) action or non-action shall be the responsibility of the Contractor and/or insurance carrier. Key Personnel: The minimum VA Full Time Equivalent (FTE) for the services required is 3.0. The minimum number of Board Certified/Board Eligible Orthopedic physicians required to be available daily is 1.0 to be on call and able to be onsite as needed defined in paragraph Hours of Operation in this section. The Contractor shall be responsible for providing coverage to the VA during periods of vacancies of the Contractor s personnel due to sick leave, personal leave, vacations and additional coverage as required. In the event a scheduled physician is unable to complete an assigned shift, the Contractor shall provide replacement physician coverage within 2 hours and notify the Contracting Office Representative (COR) immediately of the schedule change. Should the change happen after normal business hours or on a holiday, the Contractor shall notify the Administrative Officer of the Day (AOD) at (615) 873-7002 as well as the COR. Personnel Substitutions: During the first ninety (90) calendar days of performance, the Contractor shall make NO substitutions of key personnel unless the substitution is necessitated by illness, death or termination of employment. The Contractor shall notify the CO, in writing, within 7 calendar day(s) after the occurrence of any of these events and provide the information required below. After 90 days, the Contractor shall submit the information required below to the CO at least 30 calendar days prior to making any permanent substitutions. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the CO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The CO will notify the Contractor within 30 calendar days after receipt of all required information of the decision on the proposed substitutes. The contract will be modified to reflect any approved changes of key personnel. For temporary substitutions where the key person shall not be reporting to work for three consecutive workdays or more, the Contractor shall provide a qualified replacement for the key person. The substitute shall have comparable qualifications to the key person. Any period exceeding two weeks will require the procedure as stated above. The Government reserves the right to refuse acceptance of any Contractor personnel at any time after performance begins, if personal or professional conduct jeopardizes patient care or interferes with the regular and ordinary operation of the facility. Breaches of conduct include intoxication or debilitation resulting from drug use, theft, patient abuse, dereliction or negligence in performing directed tasks, or other conduct resulting in formal complaints by patient or other staff members to designated Government representatives. Standards for conduct shall mirror those prescribed by current federal personnel regulations. Should the VA COS or designee show documented clinical problems or continual unprofessional behavior/actions with any Contractor s physician(s), s/he may request, without cause, immediate replacement of said Contractor s physician(s). The CO and COR shall deal with issues raised concerning Contractor s physician(s) conduct. The final arbiter on questions of acceptability is the CO. Contingency Plan: Because continuity of care is an essential part of Facility s medical services, The Contractor shall have a contingency plan in place to be utilized if the Contractor s physician(s) leaves Contractor s employment or is unable to continue performance in accordance with the terms and conditions of the resulting contract. VA HOURS OF OPERATION/SCHEDULING: VA Business Hours: The Orthopedic Clinic is open Monday through Friday, 8:00am- 4:30pm, Orthopedic Clinic Days/Hours are required. When a holiday falls on a nonworkday -- Saturday or Sunday -- the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday). Patients must be seen by a contractor s physician(s) onsite at TVHS Nashville 1310 24th South, Nashville, TN 37212 in a timely manner in accordance with VA Rules and Regulations on clinic wait times and consult completion. Contractor shall notify the COR at least monthly about any obstacles to meeting this performance measure. Contractor s physician(s) is/are currently not required during normal TVHS clinic hours, which will be established, and may be revised, as deemed appropriate for patient care by the COS. Currently, normal clinic hours are Monday through Friday, 8:00 am until 4:30 pm, except for all observed Federal holidays. Off-hours Coverage: Contractor will provide board certified/board eligible Orthopedic Physician On-Call Services weeknights Monday, Tuesday, Wednesday and Thursday from 3:30 pm until 7:00 am the following morning; weekends beginning Friday 3:30 pm to Monday 7:00 am and 24-hour holiday call coverage. Contractor must make the contractor s physician(s) available on-call during all hours when the facility clinic is closed, including evenings, weekends, and holidays. On-call contractor s physician(s) must be available at all times during the period of coverage outlined in 3.1.3 ...
Data sourced from SAM.gov.
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