Inactive
Notice ID:36C24624R0083
This Pre-solicitation notice is not a request for formal proposals. Solicitation, 36C24624R0083, will be issued on or about 20 August 2024. The VA Mid-Atlantic Health Care Network, comprising all VA M...
This Pre-solicitation notice is not a request for formal proposals. Solicitation, 36C24624R0083, will be issued on or about 20 August 2024. The VA Mid-Atlantic Health Care Network, comprising all VA Medical Centers in Virginia and North Carolina, has relied heavily on traditional postal services and printed letters to communicate with over 400,000 enrolled Veterans eligible for care. Currently, the facility manages an average of over 3,000,000 letters and postal items annually, necessitating manual processing by Medical Support Assistants. This labor-intensive process involves tasks such as folding, addressing envelopes, and ensuring accurate patient information insertion, highlighting the inefficiencies of the current system. Recognizing the need for modernization, we are answering the call by requesting an upgrade to existing print services processes termed the Veteran s Critical Communication Modernization (VCCM) Program. The aim is to enhance the dissemination of vital information such as appointment reminders, lab results, program details, and other correspondence, while reducing reliance on manual labor. By implementing a more streamlined and automated approach, the facility seeks to improve overall communication processes, ensuring timely and accurate information delivery to Veterans across the catchment area across central Virginia and into northern North Carolina. This acquisition will be solicited unrestricted. The applicable NAICS Code is 541519, Other Computer Related Service. The business size category is $34 million. All correspondence and responses shall be via e-mail to jamie.sullivan4@va.gov . Telephone requests for information or questions will NOT be accepted. Offerors are responsible for downloading all documents, including amendments from Contracting Opportunities, at the sam.gov website without further notification from the Contracting Officer.
