Q522--VISN Teleradiology Staffing Services - **Please convert the 21 specialized teleradiology scans on pages 21 thru 23 into FTE hours** This is not a Request for Quote.
The VA seeks U.S.-based teleradiology interpretation services for STAT and routine imaging across VA medical centers in Pennsylvania and Delaware—Altoona, Erie, Lebanon, Philadelphia, Pittsburgh, Wilkes-Barre, and Wilmington—with Philadelphia and Pittsburgh not currently placing orders but requiring future order capability. Coverage is required during weekday overnights, all weekends, and federal holidays, with estimated annual STAT volumes of about 23,200 for active facilities and up to 40,380 including Philadelphia and Pittsburgh, and no minimum volume is guaranteed. The contractor must provide credentialed, board-certified/eligible radiologists—residents cannot interpret—and meet strict TAT and critical-findings requirements, including 60-minute STAT CT/MR/US, 45-minute STAT CR/DX/XR, stroke verbal callback within 15 minutes/final report within 30 minutes, and intraoperative reads within 30 minutes. The contractor must integrate with VA systems such as CPRS, VistA Imaging, Philips Intellispace PACS, and Nuance PowerScribe, maintain 99% uptime, comply with VA security/HIPAA requirements, and provide monthly/quarterly performance, peer review, and critical findings reporting. The estimated 5-year period of performance is December 31, 2026, through December 30, 2031; services must be performed within U.S. territorial borders, and prior VISN 4 radiology system experience is preferred.