Inactive

The following is a Sources Sought/Request for Information notice. This posted notice is not a Pre- Solicitation or Solicitation document. The government is not currently soliciting bids, quotes or pro... The following is a Sources Sought/Request for Information notice. This posted notice is not a Pre- Solicitation or Solicitation document. The government is not currently soliciting bids, quotes or proposals at this time; however, reserves the right to do so at a later date. The Coatesville VA Medical Center, Coatesville Pennsylvania has a requirement for a COMMUNICATION & MESSAGING SYSTEM (including software licenses, hardware and software maintenance and support services) VOCERA Brand Name or Equal. Requirements: COMMUNICATION & MESSAGING SYSTEM (Including Software Licenses, Hardware, Software Maintenance and Support Services) VOCERA Brand name or Equal DESCRIPTION QUANTITY VOCERA ENTERPRISE LICENSE 1 ( up to 100 users) VOCERA MESSAGING 1 ( up to 50 users) VOCERA Analytics License 1 SIP TELEPHONY, 6 PORTS (Support for total number of users and site) SOFTWARE LICENSE, VOCERA PLATFORM 1 B3000N DUAL BAND WHITE BADGE up to 110 B3000N FIPS140-2 DEVICE LICENSE up to 110 B3000 SERIES BATTERY, WHITE up to220 B3000 CHARGER, 8 BAY up to 20 B3000 CHARGER, SINGLE BAY up to 7 B3000 DOUBLE-BREAKAWAY LANYARD, 25 PACK up to 12 B3000 UNIVERSAL CLIP, 25 PACK up to 12 TRAINING KIT, VOCERA 100 USERS 2 VOCERA BADGE CONFIG STATION 1 VOCERA DIALOGIC MEDIA GATEWAY 1 VOCERA SERVER 2 SOFTWARE MAINTENANCE & SUPPORT (1 BASE +4 OPTION YEARS) 1 VOCERA PREMIER SUPPORT, MESSAGING (1 BASE+4 OPTION YEARS) 1 VOCERA PLATFORM, PREMIER SUPPORT INSTANCE (1BASE+4 OPTION YEARS) 1 VOCERA PLATFORM, PREMIER SUPPORT VIRTUAL APPLIANCE 1 YEAR VOCERA PREMIER SUPPORT, SIP TELEPHONY, 6 PORTS (1BASE+4 OPTION YEARS) PROFESSIONAL SERVICES & EXTENDED WARRANTY (WARRANTY, B3000/B3000N, CUSTOMEER CAR, 2 YEAR EXTENSION) 1 CLINICAL SOLUTIONS CONSULTANT GENERAL SPECIFICATIONS NEEDED TO BE MET OR EXCEEDED IF AN EQUAL ITEM: - Shall be a hands-free, voice controlled, wearable and lightweight communication device. This allows for increased mobility and greater practicality and productivity for nurses who often need to complete multiple tasks simultaneously. For example, a clinician in a sterile environment, isolation room, or having full or gloved up hands can still answer a call immediately. - Device shall be FIPS 140-2 Certified to operate in the VA wireless network. - Shall enable voice calls to individuals, roles, and teams/groups without having to know who is on shift or what number to call. The solution must be able to maintain an unlimited amount of these groups to eliminate the need to program groups on the fly. This helps keep clinicians at the bedside and saves staff time and frustration associated with keeping up to date on-call schedules and ensures that every call reaches its desired end point. - All calls shall be capable of automatic escalation to a pre-designed call flow path leading to no calls going unanswered. Customer-defined workflows can be used to escalate calls to other users, groups, internal desk extensions and external numbers whenever the initial recipient is not available. The customer s workflow defines how calls move to the appropriate backup in a timely fashion ensuring patient safety and satisfaction as well as communication efficiency. - Shall be able to interrupt a busy device upon the request of an urgent call (permission based), i.e. calling a Code Blue. - Shall be able to initiate a call to a panic group . - Shall be able to initiate a push to talk session within a department or group that allows all members to speak and hear the call, i.e., please help, my patient has fallen in room 212 . - The Communication System shall incorporate permission-based controls for placing and receiving calls from a pre-approved list of phone numbers, extensions, and pagers. - Shall be able to call a pager or any department by name without knowing the extension number, eliminating time, steps, and the need to leave a patient s bedside. - Shall have the ability to enable off site users to participate in system commands such as, calling by name or job function. For example, a physician, or a pharmacist can call Room 402 Nurse from their landline extension or cell phone. - To minimize risk of nosocomial infection, the device shall incorporate anti-microbial material to inhibit the growth of bacteria, mold, and fungi. - Devices shall have a full 3-year warranty to protect and assure the lifetime of the system. - Shall be able to leave a voice message for a user or group of users that can be retrieved when logging back into the system. - Communication System shall include a central monitoring capability of user presence, allowing someone to view individual staff availability via a web-based application used by staff coordinators and nurse administrators to quickly and accurately view staff presence information and make staff assignments for dynamic role-based groups. Additionally, shall enable sending secure text messages which can also be sent from the console to users. This streamlines critical communication within the unit, allowing unit coordinators to instantly communicate with staff using either voice or text messaging. - Solution shall be User Centric , not device centric . Upon log-on, all profiles and privileges should automatically be assigned to the device including roles/functions, group memberships and system settings. All these settings should reside on the server and be independent of the individual device. This enables sharing a device between shifts and easily circulating devices into the hospital environment without a lot of administrative effort or cost. It also ensures identical user experience regardless of the device logged into. - Shall have advanced analytics to measure system utilization and improvement opportunities. - Shall have a Device Management reporting mechanism to minimize device loss. ALL INTERESTED PARTIES MUST ALSO HAVE AN ACTIVE REGISTRATION IN THE SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE. TO REGISTER, PLEASE VISIT WWW.SAM.GOV. Responses to this notice shall include: Company Name Address Point of Contact Phone Number Email Address DUNS Number CAGE Code Tax ID Number ** Note: In accordance with the U.S. Supreme Court decision regarding Kingdomware, service disabled veteran owned (SDVOSB) and veteran owned (VOSB), who are interested in this procurement and consider themselves to have the resources and capabilities necessary to provide these services shall be verified in VetBiz Registry as follows to be considered: http://www.vip.vetbiz.gov/. Process in 38 U.S.C. 8127(d) whereby a contracting officer of the Department shall award contracts on the basis of competition restricted to small business concerns owned and controlled by veterans, if the contracting officer has a reasonable expectation that two or more small business concerns owned and controlled by veterans will submit offers, and that the award can be made at a fair and reasonable price that offers the best value to the United States. For purposes of this VA specific rule, a service-disabled veteran-owned small business (SDVOSB) or a veteran-owned small business (VOSB), must meet the eligibility requirements in 38 U.S.C. 8127(e), (f) and VAAR subpart 819.7003 and be listed as verified in the Vendor Information Pages (VIP) database. Please provide answers to all questions below regarding your firm s Socio-Economic status pursuant to North American Industrial Classification Code (NAICS) 334310: 1. Is your business a small business under NAICS 334310? YES_____ ______ NO ______ 2. Is your firm a Veteran-Owned Small Business? YES ______ NO ______ 3. Is your firm a Service-Disabled Veteran-Owned Small Business? YES ______ NO ______ 4. Is you firm a certified HUB Zone firm? YES ______ NO ______ 5. Is your firm a Woman Owned business? YES ______ NO ______ 6. Is your firm a Large Business? YES ______ NO ______ 7. Do you have a GSA/FSS schedule for these items? YES______ NO______ Schedule Number: ___________________ Expiration Date: _____________________ 8. Do you have a SEWP schedule for these items? YES______ NO______ Please provide a capability statement as well as any relevant literature addressing your organizations ability to supply the required items. Also, please include a point of contact name, phone number and email address. Note: Questions regarding this notice should be addressed to Douglas Hershey via email only. NO PHONE CALLS WILL BE ACCEPTED REGARDING THIS REQUIREMENT. Please submit all responses to this notice via e-mail to: Douglas Hershey, Administrative Specialist Douglas.hershey@va.gov Responses to this Sources Sought Notice are required by no later than Friday, February 4, 2022 at t 12:00 pm EST. All work to completed at the following location: Coatesville VA Medical Center 1400 Blackhorse Hill Road Coatesville, PA 19320 ALL INTERESTED PARTIES MUST ALSO HAVE AN ACTIVE REGISTRATION IN THE SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE. TO REGISTER, PLEASE VISIT WWW.SAM.GOV.