R408--VIC Application and Data Quality Support Follow On (VA-26-00071851)

Inactive Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Notice ID:36C10X26Q0196

The Department of Veterans Affairs has canceled its Sources Sought notice for Multi-Channel Technologies support, including Veterans Identification Card processing, Help Desk/AskVA, and data quality services. The cancellation occurred because the government received sufficient responses from interested Service-Disabled Veteran-Owned Small Businesses to complete market research. No solicitation, budget amounts, or performance location were specified in this notice. The government will retain responses already submitted for acquisition planning but will not accept any further submissions. Any future solicitation, if issued, will be posted separately.

Department/Ind.Agency Subtier Office
VETERANS AFFAIRS, DEPARTMENT OF VETERANS AFFAIRS, DEPARTMENT OF SAC FREDERICK (36C10X)
  PSC   SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT
LOCATION: Not Given
Primary Contact
Derek Devine
240-***-1628


Data sourced from SAM.gov. View Official Posting »

R408--VIC Application and Data Quality Support Follow On (VA-26-00071851)

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Notice ID:36C10X26Q0196

The Department of Veterans Affairs is seeking qualified Service-Disabled Veteran-Owned Small Businesses to provide support for Veterans Identification Card application processing, Help Desk/AskVA support, and data quality services. The anticipated contract includes a 12-month base period, a 30-day transition-in period, and three 12-month option periods, with performance primarily virtual or at the contractor's facility within the United States. The contractor will manage approximately 16 full-time equivalents across tasks such as application processing, customer inquiry support, and demographic record correction, while complying with VA security and privacy requirements. Performance standards include over 95% application processing accuracy, 100% Help Desk response timeliness within three business days, and over 98% data quality accuracy. This is a market research notice only, not a solicitation, and responses are due by July 17, 2026.

Department/Ind.Agency Subtier Office
VETERANS AFFAIRS, DEPARTMENT OF VETERANS AFFAIRS, DEPARTMENT OF SAC FREDERICK (36C10X)
  PSC   R408 SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT
LOCATION: Not Given
Primary Contact
Derek Devine
240-***-1628

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Data sourced from SAM.gov. View Official Posting »