V302--Veterans Health Administration (VHA) Commercial Air Patient Transport
VA intends to award a non-competitive FSS task order to Duluth Travel Inc., an SDVOSB, for commercial air travel booking services supporting the Veterans Transportation Program’s Beneficiary Travel nationwide. The estimated value is $29,131,085.00 over a 12-month period of performance, covering airfare, refundable ticket fees, airline-imposed fees, and discounted per-transaction service fees. Services include refundable airfare booking/ticketing, specialized airline accommodations, itinerary management, cancellations/exchanges, VHA-compliant documentation and invoicing, and 24/7 support. VA justifies the sole-source action by urgency and continuity of medically necessary Veteran travel, stating Duluth is the only MAS SIN 561510 SDVOSB with established VA-specific workflows and immediate nationwide readiness. VA says it may later assess competition through industry outreach, RFIs, refined requirements, or other feasible acquisition strategies.