Inactive

What is the expected notice of the award date? If your business is awarded the contract, you'll be notified by the contracting officer of the award and provided an official start date. This is conting... What is the expected notice of the award date? If your business is awarded the contract, you'll be notified by the contracting officer of the award and provided an official start date. This is contingent on the outcome of the contracting process and final selection. Per the RFQ, the training must be delivered within one year of award. Are there any particular times of year that are more advantageous for the agency or targeted employees? The beginning of the FY24 (e.g., October/November 2023; February 2024) would be more advantageous to the Agency due to workload demands and competing priorities in our divisions. Per the RFQ, the course delivery date must be provided two weeks prior and agreed upon. Once agreed upon can course materials (workbooks, etc.) be emailed to participants in advance? Yes, the materials may be provided via email to the Training Manager (Office of the Director POC) for distribution to participants. Are there any prohibited or preferred platforms for course delivery? Preferred Platforms: Microsoft Teams or Webex. Other platforms may be considered but may also require additional security permissions. Is there a period of time the contractor must retain the course material after delivery? Yes, the expected period to retain course materials is 60 to 90 days. Are there any insurance requirements the contractor must have? No. Does the training need to be translated into other languages? If so, what are those languages? Does translation need to be complete at time of training or with delivery of recorded training? No. The training may be delivered in English with accessibility functions (subtitles and/or transcription if available). Does the training need to be 508 compliant? Yes. Section 508 of the Rehabilitation Act requires federal agencies to create, buy, and use information and communication technology (ICT) that's accessible. ICT includes software and websites, electronic documents (such as PDFs), multimedia content. Does the contractor need to acquire approval for the course content prior to delivery of training? No. Nonetheless, it would be helpful to review the course content beforehand for any revisions. Is there a post training availability requirement? No. Is there a budget for the contract? Not available Does the training need to be delivered in consecutive order or delivered simultaneously? For example, can Innovation & Collaboration be offered and 9:00am EDT and Commitment be at 9:00am EDT? Are employees required to take all course content or sign up for certain courses? If the latter, will the contractor receive an attendee list in advance? The training may be delivered in consecutive order. Employees are required to take all course content. The contractor may receive an attendee list in advance. Do we need to offer or make available a course completion certificate or letter? Yes. A course completion certificate should be provided by the vendor to all participants who attend the course. Is a course schedule required? Yes, a course schedule is required for planning purposes across our divisions. Are there any specific VA training structures or protocols to adhere to such as breaks, lunch, etc.? Yes, two breaks of fifteen minutes and lunch break must be provided to participants if the training will be offered during the entire working day (eight-hour period). If the training will consist of half-day sessions, then at least one break of fifteen minutes must be provided to participants. Per the RFQ, the contractor is required to sign and submit 1 copy of the document. It appears the only fillable areas are on pages 3-8. Is this correct? If not, what other documentation is required? Is there a required or preferred document type for delivery such as PDF? Sign SF1449, sign any Amendments, fill out Pricing Schedule, provide SAM UEI, Respond to all Evaluation Factors.

Inactive Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)

Page 2 of 2 (Revised: 06/15/2023) Statement of Work for Online Course Purchase for the San Juan Regional Office, P.R. (355) GENERAL INFORMATION: 1. Title of Project: Purchase of a virtual course to be... Page 2 of 2 (Revised: 06/15/2023) Statement of Work for Online Course Purchase for the San Juan Regional Office, P.R. (355) GENERAL INFORMATION: 1. Title of Project: Purchase of a virtual course to be offered to 30 VA supervisors. 2. Scope of Work: The San Juan VA Regional Office (San Juan VARO) is requesting the purchase of a live virtual course for 30 VA supervisors, which may be offered in a virtual or hybrid setting. 3. Background: The San Juan Regional Office needs to provide 30 VA supervisors of virtual and/or hybrid teams with additional tools, techniques, and knowledge that addresses personnel management topics related to virtual and/or hybrid work environments based on San Juan s diverse workforce comprised of local and remote employees. The course content to be delivered must cover the following topics: Benefits and Challenges of Virtual and Hybrid Teams Leading & Motivating Remote Workers Success Factors & Connection in Virtual and Hybrid Teams Barriers to Virtual Communication Types of Virtual Communication Conducting Virtual Meetings Innovation & Collaboration Human Relations Principles for the Digital Age Conflict Mediation and Problem Solving Commitment Virtual Leadership Best Practices Summary/Action Plan Practice Scenarios Virtual Coaching The contractor must contact the station s point of contact (POC) at least two weeks prior to the course start date. 4. Place(s) of Performance: The course may be delivered virtually to employees at the San Juan VA Regional Office, 50 Carr.165, Guaynabo, PR 00968 through an online platform to ensure participation of remote employees as appropriate. 5. Scope of Work: This contract requires the internet service to be reliable and stable all the time with no less than 10 Mbps download and 5 Mbps of upload. B. SCOPE OF WORK: The contractor shall furnish instruction materials, live instructor(s) and online platform setup required to accomplish the delivery of the course. The contractor shall not commence delivery of services in this SOW until the CO has conducted a kickoff meeting or has advised the contractor that a kickoff meeting is waived. C. SCHEDULE FOR DELIVERABLES: Contractor shall provide station POC with a written report of course outcomes and a complete list of participants/attendees. D. PERIOD OF PERFOMANCE: The course will be offered to VBA employees within the year. E. CHANGES TO STATEMENT OF WORK: Any changes to this SOW shall be authorized and approved only through written correspondence from the CO and San Juan Regional Office POC. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the CO shall be borne by the contractor. F. GOVERNMENT RESPONSIBILITIES: VBA will support the contractor at all times to ensure course is delivered successfully. G. CONTRACTOR EXPERIENCE REQUIREMENTS KEY PERSONNEL: Skilled and experienced professionals and/or technical personnel are essential for successful contractor accomplishment of the work to be performed under this contract and subsequent task orders and/or options. . H. SECURITY: Contractor personnel will be required to contact the government designated point of contact (POC) when reporting for service delivery. Current rules and regulations applicable to the premises, where to the work shall be performed, shall apply to the contractor and its employees while working on the premises. These regulations include, but are not limited to, being escorted by VBA officials, presenting valid identification, restrictions and any applicable safety procedures as outlined in the site regulations. Contractor does not require connection to the VA network since non-VA online platforms will be used for the service; therefore, C&A requirements do not apply, and a Security Accreditation Package is not required. CONTRACTOR RESPONSIBILITIES: The contractor shall furnish all personnel and instruction materials required to perform work under the contract. The date to deliver the course should be scheduled and notified to the San Juan Regional Office POC. The contractor shall provide advanced notice to schedule changes to the San Juan Regional Office POC. Further, the contractor will be responsible for the actions of all individuals provided to work for the VA under this contract. In the event any damages arise from work performed by contractor personnel, under the auspices of this contract, the contractor will be responsible for all resources necessary to remedy the incident. J. CONTRACTOR POINT OF CONTACT: The contractor shall furnish one designated point of contact (POC) to the government s designated COR and POC for coordination of service. The POC will be empowered to make decisions to ensure that the contract implementation meets the terms and conditions of the contract. The POC shall be available during the hours of 7:30 A.M. 4:30 P.M. (AST/EDT), Monday Friday. VBA Points of Contact: Name Title Phone Email Margarita Castillo SSD Chief 787-772-7339 margarita.castillo@va.gov Diana Lopez Training Manager 787-772-7311 diana.lopez355@va.gov Adrian Pons Director s Management Analyst 787-772-7389 adrian.pons@va.gov K. PERSONNEL QUALIFICATIONS: The contractor shall be required to provide fully qualified and certified service, as well as personnel in sufficient numbers to deliver the course actively and efficiently during the contract period. L. HOURS OF OPERATIONS: The contractor shall perform services between 8:00 A.M. and 4:30 P.M. (AST/EDT), Monday through Friday (based on available dates to deliver the course), excluding holidays observed by the Federal Government. The contractor shall complete the delivery of the course effectively by end of established work hours.