R499--PRIVACY ACT REQUEST FULFILLMENT
The Veterans Benefits Administration (VBA) is issuing a Request for Information (RFI) to conduct market research for a managed service to fulfill Privacy Act/FOIA records requests. The service would use automation, AI, human review, secure VA system integration, quality controls, electronic delivery, scalable processing, and continuous modernization to improve timeliness, quality, and cost. Interested vendors are asked to respond once with company and POC information, GSA contract numbers if applicable, UEI, business size, and socioeconomic category. The RFI has been posted through multiple sources including SAM.gov and GSA’s Market Research as a Service. No submission deadline, budget amount, or specific performance location is stated in this description.