The VA Insurance Service and Operations Center requires contractor services to locate beneficiaries and conduct outreach to facilitate insurance claims completion. The period of performance is one 6-month base period followed by four 12-month option periods. During the base period, the contractor will be provided a minimum of 1,000 cases. The VA will evaluate the contractor's effectiveness during the base period to determine option period renewals and estimate future case volumes.

The VA Insurance Service and Operations Center requires contractor services to locate beneficiaries and conduct outreach to facilitate insurance claims completion. The period of performance is one 6-month base period followed by four 12-month option periods. During the base period, the contractor will be provided a minimum of 1,000 cases. The government will evaluate the contractor's effectiveness during the base period to determine option period renewals and estimate future case volumes.