This is a sole source SDVOSB Vets First combined synopsis solicitation for a Wayfinding Patient Navigation System, intended for Minuteman Technology Services LLC. Performance will be at the VA VISN 8 Miami VA Health Care System, covering Bruce W. Carter VA Medical Center and the William Bill Kling VA Clinic in Miami. The firm-fixed price contract includes a 12-month base period with three 12-month option periods. The solution requires a unified digital wayfinding ecosystem with interactive kiosks and mobile Blue Dot indoor navigation, prioritizing English and Spanish, Section 508/ADA accessibility, and no collection of Personal Healthcare Information. The contractor must supply all labor, materials, equipment, and project management for an ADA-compliant, VA-branded system, with Blue Dot launched via a staged pilot while kiosks provide immediate text-first directions.

The Miami VA Health Care System (Bruce W. Carter VA Medical Center and William Bill Kling VA Clinic) intends to award a sole source firm-fixed-price contract to Minuteman Technology Services LLC for a Wayfinding Patient Navigation System. The system will provide a unified digital wayfinding ecosystem with interactive kiosks and mobile Blue Dot indoor navigation, supporting English and Spanish, Section 508 accessibility, and avoiding collection of Personal Healthcare Information. The contractor must supply all labor, materials, equipment, and project management to develop an ADA-compliant, VA-branded wayfinding solution, with a staged pilot for Blue Dot and immediate text-first kiosk directions. The contract includes a 12-month base period and three 12-month option periods. Performance will be at the Miami VA locations mentioned.