Lifestage Benefits Optimization

Notice ID:36C10B26Q0708

The Department of Veterans Affairs (VA) seeks to enhance its digital presence for Veterans through its Digital Modernization Vision, aiming to deliver self-service tools comparable to top private sector companies and the best online experience in the federal government. The work supports benefits claims and data intake on Veteran-facing platforms, with overarching goals to reduce average claim completion time, increase customer satisfaction, and improve service quality and reliability. VA's Benefits Portfolio covers the full benefits lifecycle for Veterans and their families, from application to ongoing management. Key improvement areas include forms updates and usability, benefits data intake and automation, and document services involving real-time data validation and third-party routing. This requirement covers existing products and potential new modernization initiatives, though no specific performance location, budget amounts, or submission timelines are provided.

Department/Ind.Agency Subtier Office
VETERANS AFFAIRS, DEPARTMENT OF VETERANS AFFAIRS, DEPARTMENT OF TECHNOLOGY ACQUISITION CENTER AUSTIN (36C10A)
  PSC   DA10 IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
LOCATION: Not Given
Primary Contact
James Morgan
(512) ***-4105
Alt Contact
John Fields
Not Given


Data sourced from SAM.gov. View Official Posting »