This is a Sources Sought notice to identify vendors capable of providing annual software maintenance and support for a single, existing perpetual license of brand name eGain Enterprise Knowledge Management software for the Department of Veterans Affairs. The notice is for market research only and does not constitute a formal solicitation. No budget or location for performance is specified in the provided text. Responses are required to include specific company information, technical capabilities, and pricing details.

This is a Sources Sought notice to identify vendors capable of providing annual software maintenance and support for a single, existing perpetual license of brand name eGain Enterprise Knowledge Management software for the Department of Veterans Affairs. The notice is for market research only and does not constitute a formal solicitation. No budget or location for performance is specified in the provided description. Responses are used to inform potential set-aside decisions and the government's acquisition strategy.