This is a Request for Information (RFI) for planning purposes only to gather market information for potential VA Enterprise Contact Center Consolidation support services, and it does not constitute a formal solicitation or commit any government funds. The response requires a detailed 10-page capability statement addressing a draft Performance Work Statement, including a technical approach, relevant past performance, and a Rough Order of Magnitude (ROM) cost estimate. It has a specific set-aside requirement for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), with stipulations on subcontracting limits. The NAICS code is 541512 with a $34.0 million size standard. Responses must be submitted via email by 1:00 PM EST on March 6, 2026.