The Government is still developing and redefining its requirements for this acquisition. Although the current plan is to solicit in FY27, the Government does not have an estimate as to when the solici... The Government is still developing and redefining its requirements for this acquisition. Although the current plan is to solicit in FY27, the Government does not have an estimate as to when the solicitation will be released. Please continue to monitor SAM.gov for updates regarding this requirement.

The VA issued this RFI on January 15, 2026, seeking industry input on replacing VA.gov with a premier, modern, secure, Veteran-centric digital experience that serves as the central entry point for benefits, healthcare, services, and information. VA recognizes the effort involves not only technology but also experience design, platform architecture, content strategy, governance, analytics, and operating models, while maintaining service continuity, integrating legacy and emerging systems, operating in a regulated federal environment, and supporting scalability, adaptability, resilience, and a more seamless customer experience. Responses are invited to describe relevant capabilities, approaches, case studies, user journeys for identity proofing/sign-in/recovery/navigation, limitations, risks, tradeoffs, and lessons learned, and may be informal/narrative with diagrams encouraged. VA may schedule follow-on discussions, but participation does not imply competitive advantage and this RFI does not obligate VA to pursue procurement or award a contract. Responses should be PDF preferred or Word acceptable and no more than ten pages, excluding appendices, company overviews, past performance information, and attached visuals/diagrams; the information will inform planning, requirements development, and potential pilot efforts.

The U.S. Department of Veterans Affairs (VA) is seeking information to replace VA.gov with a modern, secure, and Veteran-centric digital experience, requiring coordination across design, architecture, content, and governance. The goal is to maintain service continuity, integrate with legacy systems, and operate within a regulated federal environment. Responses should include relevant capabilities, case studies, user journey workflows, and lessons learned, with a submission deadline of February 5, 2026. No budget information is specified, and the location for performance is not mentioned. This request does not commit the VA to a procurement or contract award.