The Department of Veterans Affairs seeks a renewal of the brand-name ID.me Identity and Access Management software solution to provide credentialing services for users accessing external VA systems. The requirement is a 100% small business set-aside for a commercial service that must support millions of identity proofing subscriptions and up to 125 million multi-factor authentication events annually, with specific user volume targets outlined for a base period and three option periods. The solution must be interoperable with VA's current technical infrastructure, comply with specific NIST identity standards and other federal directives, and provide help desk and maintenance support. Services must support a wide range of users, including Veterans and VA staff, both domestically and internationally, and must include a human-assisted verification process. The performance location is not specified.