This is a Request for Information (RFI) for a future system to manage the VA's community care referral, authorization, utilization management, and care coordination. The VA is in the early requirements development phase and encourages innovative proposals for a modern, integrated platform, with a phased national rollout anticipated. Key technical requirements include integration with the VistA electronic health record and possessing or obtaining a FedRAMP High Authority to Operate (ATO). The program involves substantial scale, with over 8.5 million annual referrals and authorizations. The VA prefers a cloud-based solution, with VA-managed enterprise cloud hosting being favored, and has not yet determined the acquisition strategy or pricing model.

The VA seeks a modern system to support community care requirements, including Utilization Management and Care Coordination, with the current contract ending in August 2027. The goal is to integrate these capabilities, enhance interoperability, and improve the Veteran experience, aligning with next-generation processes. The approach involves a two-phase RFI process starting with vendor demonstrations of industry-standard systems. Key evaluation focuses include referral and authorization management, integration, interoperability, and reporting. The performance location is not specified, and no budget information is provided.