Inactive
Notice ID:36C10B24Q0466
This pre-solicitation notice/synopsis is being issued to fulfil the requirements of FAR 6.302-1(d)(2) and FAR 5.201. The proposed procurement is a sole source action for continue the current support f...
This pre-solicitation notice/synopsis is being issued to fulfil the requirements of FAR 6.302-1(d)(2) and FAR 5.201. The proposed procurement is a sole source action for continue the current support for the VA.gov and the VEO helpdesk in support of PACT Act implementation. This includes but is not limited to the following: Tier 2 and 3 Customer Support, Customer Support Training Documentation and Content Management, advising on product enhancements to relevant systems (e.g. Salesforce and Cisco, AskVA/Microsoft (MS) Dynamics) and services, and support the creation and maintenance of digital surveys on VA.gov. The proposed contractor is Oddball, Inc., located at 1775 Tysons Blvd, Mclean, VA, 22102. The statutory authority permitting other than full and open competition for this acquisition is 41 U.S.C. 3304(a)(5), Authorized or Required by Statute, as implemented by FAR 6.302-5. For this action, 38 U.S.C. 8127(c), known as the Veterans First Contracting Program provides the authority to directly contract with a Service-Disabled Veteran-Owned Small Business (SDVOSB) or a Veteran-Owned Small Business (VOSB).