Inactive

5. PROJECT NUMBER (if applicable) CODE 7. ADMINISTERED BY 2. AMENDMENT/MODIFICATION NUMBER CODE 6. ISSUED BY 8. NAME AND ADDRESS OF CONTRACTOR 4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE 9A.... 5. PROJECT NUMBER (if applicable) CODE 7. ADMINISTERED BY 2. AMENDMENT/MODIFICATION NUMBER CODE 6. ISSUED BY 8. NAME AND ADDRESS OF CONTRACTOR 4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE 9A. AMENDMENT OF SOLICITATION NUMBER 9B. DATED PAGE OF PAGES 10A. MODIFICATION OF CONTRACT/ORDER NUMBER 10B. DATED BPA NO. 1. CONTRACT ID CODE FACILITY CODE CODE Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers E. IMPORTANT: is extended, (a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended. 12. ACCOUNTING AND APPROPRIATION DATA (REV. 11/2016) is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A. 15C. DATE SIGNED B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b). RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified. C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF: D. OTHER Contractor 16C. DATE SIGNED 14. DESCRIPTION OF AMENDMENT/MODIFICATION 16B. UNITED STATES OF AMERICA Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect. 15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER 15B. CONTRACTOR/OFFEROR STANDARD FORM 30 PREVIOUS EDITION NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.) (Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.) (If required) (SEE ITEM 11) (SEE ITEM 13) (X) CHECK ONE 13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS, IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14. 11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT (Signature of person authorized to sign) (Signature of Contracting Officer) A0001 2/17/2023 VA-23-00010721 Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724 Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724 To all Offerors/Bidders 36C10B23Q0109 X X SAM Vendor RFI Loopback, Notice of Intent X Title: Remote Access Software, Hardware Maintenance, and Technical Support The purpose of this amendment is to: Advise all prospective vendors that VA intends to solicit this requirement on a Citrix brand name only basis, Under National Aeronautics and Space Administration s Solution for Enterprise-Wide Procurement V contract As a Service Disabled Veteran-Owned Small Business Set-Aside. Thank you for your interest and Responses. Debra Clayton Contracting Officer

Inactive

REQUEST FOR INFORMATION Remote Access Software, Hardware Maintenance, and Technical Support Introduction: This is a Request for Information (RFI) only issued for conducting market research. Accordingl... REQUEST FOR INFORMATION Remote Access Software, Hardware Maintenance, and Technical Support Introduction: This is a Request for Information (RFI) only issued for conducting market research. Accordingly, this RFI constitutes neither a Request for Quote (RFQ), Request for Proposal (RFP), nor a guarantee that one will be issued by the Government in the future; furthermore, it does not commit the Government to contract for any services described herein. The Department of Veterans Affairs (VA) is not, at this time, seeking proposals or quotes, and therefore, will not accept, review, or evaluate unsolicited proposals or quotes received in response hereto. This notice is not to be construed as a commitment on the part of the Government to award a contract, nor does the Government intend to pay for any information submitted because of this request. The Government does not reimburse respondents for any costs associated with submission of the information being requested or reimburse expenses incurred for responses to this RFI. The information provided may be used by VA in developing its acquisition strategy Product Description (PD). Any information submitted by respondents to this RFI is strictly voluntary. Interested parties are responsible for adequately marking proprietary, restricted, or competition sensitive information contained in their response. This is a request for information and does not obligate the Government in any way, nor does it commit the Government to any specific course of action. Product information, brochures, part numbers, and/or other description information may be included with the submission. Requirement: The Department of Veterans Affairs (VA) Office of Information & Technology, Service Management and Planning/Infrastructure Operations requires 15,000 Virtual Apps and Desktop licenses both On-Prem and the capability for Cloud base. VA also requires analysis software to include associated technical support inclusive of Technical Account Management (TAM) services for both software and hardware as well as consulting services. The software maintenance support includes downloads, upgrades, troubleshooting, 24/7/365 technical support, proactive monitoring, expert guidance, and knowledge sharing for the procured software. The hardware maintenance includes the above along with a pooled capacity model to allow for scaling of capacity. Further, VA requires two option years and optional tasks during the contract period of performance to meet future demands for the Virtual Apps and Desktop licenses, consulting services, managed services, training, and analysis software. VA is continuously evaluating its digital experience and will need to be flexible with changing demands while meeting customer requirements. VA requires the ability to add additional licenses for temporary surges (due to human, business, or natural causes) on an optional, not to exceed basis not to exceed 20,000 concurrent user licensing per year in 1,000 user increments. Managed services are needed to help full-time staff support the Virtual Applications and Desktop, StoreFront, Federated Authentication Services, and Application Delivery Controller systems. The IT service support includes level 2, 3, and 4 support for Event Management, Incident Management Request fulfillment, Problem Management, and Change and Release Management. Capabilities of IT service support include 24/7/365 coverage, software specific monitoring, expert ticket support guidance, and collaboration with consultants, support, and education contacts assigned to VA. VA requires Managed Services to initially support VA s 15,000 concurrent user base and optional tasks are included for additional Managed Services, which can be exercised monthly, in increments of 1,000, up to 20,000 total concurrent users per month to support additional concurrent users as a result of VA teleworking surge situations. This acquisition will consist of one 12-month base period, two 12-month optional periods for the core remote access solution, and optional tasks for the renewal of products and services as identified in the draft PD attached. Responses: Please submit a capability statement describing your company s ability to meet the requirement described and responses to the questions below. The capability statement shall be limited to 10 pages. Responses to this RFI shall be submitted via email to William Freer at William.Freer@va.gov and Debra Clayton at Debra.Clayton2@va.gov no later than Wednesday, 1/18/2023 at 2:00 PM EST. Include the following identification information: Name of Company Address Point of Contact Phone Number Email address CAGE/Data Universal Numbering System / Unique Entity Identifier Number Company Business Size and Status for NAICS NAICS code(s) Any Schedules held on General Services Administration (GSA), Government-Wide Acquisition Contracts (GWAC) held on the National Aeronautics and Space Administration (NASA) Solutions for Enterprise Wide Procurement (SEWP) V, or any other schedule not mentioned above to assist in determining acquisition strategy if you are included in one or more. Please also include Contract Number, expiration date, etc. Socioeconomic data: If a small business, what type of small business are you? Are you able to comply with FAR 52.219-6 and 52.219-14 in execution of this effort? Are you able to comply with VAAR 852.219-73, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside and with subcontracting limitations in 13 CFR 125.6 in execution of this effort? Are you able to scale the proposed solution up to 20,000 concurrent users? Describe your experience deploying your solution in an organization similar in size and complexity, to VA. Describe how your solution conforms to the security requirements set forth in the PD?. Describe the maintenance and support services offered on a 24/7/365 basis as part of your solution offering. Describe how your solution is hosted. As part of this market research, after potential solutions are submitted and reviewed, VA may follow up by requesting a meeting with your team.