Inactive

This is a Request for Information (RFI) only issued for the purpose of conducting market research. Accordingly, this RFI constitutes neither a Request for Quote (RFQ) nor a guarantee that one will be ... This is a Request for Information (RFI) only issued for the purpose of conducting market research. Accordingly, this RFI constitutes neither a Request for Quote (RFQ) nor a guarantee that one will be issued by the Government in the future; furthermore, it does not commit the Government to contract for any services described herein. Do not submit a Quote. The Department of Veterans Affairs (VA) is not, at this time, seeking proposals or quotes, and therefore, will not accept, review, or evaluate unsolicited proposals or quotes received in response hereto. This notice is not to be construed as a commitment on the part of the Government to award a contract, nor does the Government intend to pay for any information submitted as a result of this request. The Government does not reimburse respondents for any costs associated with submission of the information being requested or, reimburse expenses incurred for responses to this RFI. The information provided may be used by VA in developing its acquisition strategy and Product Description (PD). Any information submitted by respondents to this RFI is strictly voluntary; however, any information received shall become the property of the Government and will not be returned to the respondent. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. This is a request for information and does not obligate the Government in any way, nor does it commit the Government to any specific course of action. The VA Technology Acquisition Center (TAC) is seeking response to develop its acquisition strategy for a proposed Firm Fixed Priced Delivery Order for Modernizing DotNotNuke (DNN) Web Environment. See attached draft Product Description with Salient Characteristics included. Provide Responses to the following: A. General Company Information 1. Include the following identification information a. Company Name b. CAGE/DUNS Number under which the company is registered in SAM/VetBiz.gov c. Company Address d. Point of contact name e. Telephone number f. Email address g. GWAC Contract Number if any h. Socio-economic size under NAICS Code 541519. For Service Disabled Veteran Owned Small Business (SDVOSB) or Veteran Owned Small Business (VOSB) concerns, advise if you are currently certified in the Vendor Information Pages Database (https://vip.vetbiz.va.gov/) 2. Based upon the requirements in the draft Product Description; provide any questions or recommended changes you may have to the draft Product Description. B. Capability Statement Submit a brief capability statement describing your company’s ability to meet the requirements in the attached draft PD. Submit your RFI response to the above questions in accordance with the following: 1) No more than 10-page and no more than 5 MB. 2) Mark your response as “Proprietary Information” if the information is considered business sensitive. 3) NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. The Government will not review generic marketing materials that do not address the information contained herein or the attached document. REQUIREMENTS The Department of Veterans Affairs (VA) Information Resource Center (VIReC) requires software and associated professional services to modernize its web environment that runs on the open-source DNN platform. This includes commercial off the shelf (COTS) software designed for developing and customizing the open-source DNN platform and professional services required for software maintenance, troubleshooting, and development. Software capabilities and professional services will also support the following planned enhancements to the web environment: implementing online communities starting with focused question and answer discussion forums; site-wide reorganization and redesign; incorporating structured content; integrating content across the web environment; building in more robust search and filter options, collaboration spaces, and tools for knowledge management; ramping up reporting and analytics tools; adding customer support and feedback components; and providing a more seamless user experience. SOFTWARE SALIENT CHARACTERISTICS Software must support development and customization of the DNN open-source platform and shall be maintained and updated regularly to ensure compatibility with the most recent versions of this platform. Software shall be used in four web environments (sandbox, test/development, staging/pre-production, and production) and licensing shall accommodate the addition of any future web environments. The software shall be extensible and include modules for Online communities and community collaboration spaces (Q&A and topical discussion forums, threaded conversations and comments, community management tools, blogs, Wikis, etc.) Social engagement and community interaction (user profiles; follow topics, tags, users; notifications; gamification and reputation systems; voting/rating; sharing attachments, code, links, etc.) Knowledge organization and publication (structure content with tags, type, group, hierarchy, etc.; admin/user generated tags; tag management system; workflows; permissions; versioning) Global search features (advanced search/filter by tag, type, community; search across all modules/entire site) Improving user experience (responsive UI; accordion, tabs, tooltips; themes; robust search; centralization of information) Analytics tools (dashboard, measures key metrics like user engagement, participation, page views) PROFESSIONAL SERVICES The Contractor shall provide access to product updates, new features, and patches. Product upgrades and software licenses shall be renewed each period of performance as required per licensing term. Perpetual licensing is preferred. Support services shall include: Troubleshooting support such as web-based and phone product support for questions, technical issues, bug fixes, how-to-questions, documentation, and videos. Consultation services such as input on using the software, site architecture, module implementation, system integration, best practices. Custom development services such as building and designing themes, modules, feature request, and other DNN development. Standard support services that are offered with COTS software licenses and premium support services shall be described separately. The Base period of performance (PoP) shall be 12 months from date of award with four 12-month Option Periods to be exercised at the Government’s discretion.