Inactive

The Department of Veterans Affairs, Office of Information and Technology, IT Operations and Services (ITOPS), Infrastructure Operations (IO) has a requirement for ForeScout Hardware maintenance. VA s ... The Department of Veterans Affairs, Office of Information and Technology, IT Operations and Services (ITOPS), Infrastructure Operations (IO) has a requirement for ForeScout Hardware maintenance. VA s Continuous Readiness Information Security Program (CRISP) requires system security monitoring of all system logs and network connectivity to provide event and log correlation, event alerting and information security threat intelligence, and reporting of all non-government furnished equipment (GFE). The VA uses a Security Information and Event Management (SIEM) for data center systems and networks and is using combined SIEM ForeScout plug-in data feeds from the ForeScout architecture, collectively referred to as ForeScout brand name appliances, to meet these Network Access Control (NAC) requirements of non-GFE. The ForeScout security appliances hardware maintenance includes 24/7 telephone and email support, software update and patches support. In addition, hardware maintenance shall consist of firmware upgrades, updates to include major releases, point releases, service releases and security releases of applicable firmware on a quarterly basis, and/or within forty-eight (48)-hours in cases where a high risk vulnerability fix becomes available. The maintenance is required to ensure the hardware remains operational. The period of performance is June 30, 2022 through June 29, 2023.