The Department of Veterans Affairs seeks market intelligence to improve digital identity, authentication, and post-login navigation on VA.gov for Veterans. This request focuses on gathering ideas and emerging approaches to create a more seamless and secure user experience. The performance location is not specified. There is no specified budget for this effort. Responses should address the technical specifications in the attached Market Intelligence Report and other listed documents.

The U.S. Department of Veterans Affairs is seeking industry information on capabilities and best practices for completely replacing the VA.gov website to create a modern, Veteran-centric digital experience. The goal is to provide a best-in-class online portal for benefits, healthcare, and services. The project requires a solution that maintains service continuity, integrates with diverse legacy and emerging systems, and operates within a regulated federal environment. The VA specifically seeks information on solutions to improve the digital experience, including user journey workflows for identity proofing and navigation. No specific budget, performance location, or non-bid/procurement timelines are detailed in this request for information.