The FAA seeks an Investigative Interviewing course to equip employees with ethical, outcome-based interviewing tools. The training should use the P.E.A.C.E. Model—Plan and Preparation, Engage and Explain, Account–Clarification and Challenge, Closure, and Evaluation—to help employees obtain reliable, relevant information through open-ended questioning and fewer leading questions. Applications include Safety Hotline, Whistleblower, and Suspected Unapproved Parts investigations; certificate management and supplier audits; ODA/designee management inspections; Safety Management System assessments; and compliance/enforcement investigations. The PEACE model is described as the preferred, most ethical and transparent best-practice method for interviewing persons of interest, complainants, witnesses, and respondents. Interested parties should review all documents attached to the notice.

The FAA requires an investigative interviewing course to equip employees with ethical, outcome-based interviewing tools. The course should teach the P.E.A.C.E. model—Plan and Preparation, Engage and Explain, Account–Clarification and Challenge, Closure, and Evaluation—for obtaining reliable information in safety hotline, whistleblower, suspected unapproved parts, certificate management, supplier control, quality audit, designee management, safety management system, and compliance/enforcement contexts. The training should emphasize ethical, transparent best practices, including open-ended questioning and fewer leading questions. Additional details are provided in the attached documents.

The FAA seeks an Investigative Interviewing course to equip employees with ethical, outcome-based interviewing tools. The training will cover the PEACE Model—Plan and Preparation, Engage and Explain, Account–Clarification and Challenge, Closure and Evaluation. It is intended for Safety Hotline, Whistleblower, Suspected Unapproved Parts investigations, audits, inspections, assessments, and compliance/enforcement investigations. The PEACE model is described as the preferred, most ethical and transparent best practice for obtaining reliable information from persons of interest, complainants, witnesses, and respondents. The course should emphasize open-ended questioning and fewer leading questions, and attached documents should be reviewed.

The FAA seeks an Investigative Interviewing course to give employees ethical, outcome-based interviewing tools. The course should cover techniques from the P.E.A.C.E. Model—Planning and Preparation, Engage and Explain, Account Clarification and Challenge, Closure, and Evaluation. These skills will support interviews for Safety Hotline, Whistleblower, and Suspected Unapproved Parts investigations; certificate management, supplier control, and quality system audits; ODA and designee management inspections; SMS assessments; and compliance/enforcement investigations. The P.E.A.C.E. model is described as the preferred, most ethical, transparent, and best-practice method for obtaining reliable information through open-ended questioning and fewer leading questions. All attached documents should be reviewed.

The FAA seeks an Investigative Interviewing course to equip employees with ethical, outcome-based interviewing tools. The training will teach the P.E.A.C.E. Model—Plan and Preparation, Engage and Explain, Account, Closure, and Evaluation—to support Safety Hotline, Whistleblower, Suspected Unapproved Parts, certificate management, supplier control, audits, inspections, assessments, and compliance/enforcement investigations. The method emphasizes obtaining reliable and relevant information from subjects, complainants, witnesses, and respondents through open-ended questioning and fewer leading questions. It is positioned as the most ethical, transparent, and best-practice approach for investigative interviewing. Prospective bidders should review all documents attached to the notice.

The FAA seeks an Investigative Interviewing course to teach employees ethical, outcome-based interviewing using the P.E.A.C.E. Model. The training will support interviews for Safety Hotline, Whistleblower, Suspected Unapproved Parts, certificate management, supplier control, quality system audits, ODA/designee inspections, SMS assessments, and compliance/enforcement investigations. The PEACE model is described as the preferred, most ethical, transparent, and best-practice method for obtaining reliable information from persons of interest, complainants, witnesses, and respondents. Techniques include open-ended questioning and fewer leading questions to avoid steering interviewees. Interested parties should review all documents attached to the notice.

The FAA seeks an Investigative Interviewing course to equip employees with ethical, outcome-based interviewing tools. The course will cover the P.E.A.C.E. Model—Plan and Preparation, Engage and Explain, Account–Clarification and Challenge, Closure, and Evaluation—to help obtain reliable information appropriately. Training applications include Safety Hotline, Whistleblower, Suspected Unapproved Parts, certificate management, supplier control, quality system audits, ODA/designee inspections, SMS assessments, and compliance/enforcement investigations. The PEACE model is identified as the preferred, most ethical and transparent best-practice approach, emphasizing open-ended questions and fewer leading questions. Interested parties should review all attached documents for further details.