This is a Request for Information (RFI) for enterprise IT support services related to the FAA's Integrated Service Center, specifically seeking feedback on hardware, training, and technical support for Platform Support and IT Service Management. The FAA will not pay for any information received or reimburse costs for preparing responses. Questions from vendors must be submitted by 4:30 PM EST on February 13, 2026. The responses will inform the acquisition strategy for a future follow-on effort.

This is a Request for Information (RFI) from the FAA for enterprise IT support related to the Integrated Service Center, specifically seeking feedback on hardware, training, and technical support services. The RFI focuses on the Platform Support section of the Service Desk and Enterprise Support Platform Capability Enablement. Responses will inform future acquisition strategies for a follow-on effort. Questions must be submitted to the specified Contracting Officer by 4:30 PM EST on February 13, 2026. The FAA will not pay for any information received or costs incurred in preparing responses.

The FAA is issuing a Request for Information (RFI) to gather industry feedback on enterprise IT support for its Integrated Service Center, focusing on lifecycle management for hardware, training, and technical support. The agency is specifically interested in the Platform Support section of the Service Desk PWS and Enterprise Support Platform Capability Enablement. Responses will inform the acquisition strategy for a future follow-on effort to the current contract. This is not a solicitation for proposals, and the FAA will not pay for any information submitted. All questions must be submitted to the specified Contracting Officer by 4:30 PM EST on Friday, February 13, 2026.