The U.S. Consulate General in Mumbai, India, requires a full-service maintenance contract for its elevators, including all parts, labor, and 24-hour emergency call-back service. The contract follows a 1-year base period with four 1-year option periods. The contractor must provide monthly scheduled maintenance, a qualified local inspector for annual and five-year safety tests, and all necessary personnel, tools, and parts. Performance of services is scheduled during normal building hours, Monday to Friday, with specific security and conduct standards for on-site personnel. Major repairs exceeding $3,000 per incident are excluded from the contract.