The U.S. Consulate General in Mumbai, India, requires a full-service maintenance contract for its elevators, including all parts, labor, and 24-hour emergency call-back service. The contract follows a 1-year base period with four 1-year option periods. The contractor must provide monthly scheduled maintenance, manage all necessary personnel and equipment, and ensure compliance with strict security and conduct standards for on-site personnel. Major repairs exceeding an estimated cost of $3,000 for an individual incident are excluded from the contract's coverage.